This is a scam !!! I bought 2 cameras and they don’t work!! I have sent them a 7 emails to refund me with the money. They fist said I can keep the product because they have a problem with their warehouse witch cannot receive back the product and they can only refund me with the 30% , after telling them that is anacceptable to treat customers like , that they sent me another email that they will defund me with the 60% of the total amount within 10 days . They did nothing of that but instead they said something went wrong and that I have to start the return procedure from start . Wasting my time using my money till I give up on their fraud. The App Store should banned them for having an app .,

This product is slow to connect initially. Thou when it does connect it works great. However, it doesn’t keep the setting, not always. Trigger capture always turn’s itself off. I’ll have the video set to FHD and it always reverts back to HD. The led light seems to conflict with the night sensor making the initial turn on bright and clear then a few seconds later dark and unrecognizable images in the dark while the led light is still on.The biggest issues to have the camera to connect when you access the app. You must wait for the app to connect to the device. Then you must manually press some random place on the app’s screen to get it to show an image from the camera. In many cases this means fighting to clear ads that play the moment the app is opened.

This device has no real manual . What it says in the tiny print manual you get with the device does not match what you see. I have tried to get this device to work and there is nothing for me to go on. When I tried to contact support it was not able to access the Apple Store. The app seems locked and I can’t get it to do anything else and it won’t connect to my iPhone 11 in any way shape or form. This app needs a severe upgrade. I am going to end up trying to get a refund due to this product is not what it is advertised to be and no help in sight to troubleshoot

Edit my previous version to help seniors. First you need to turn on your home WiFi and blue tooth in the Settings on your iPhone or iPad. Then use your iPhone or iPad camera to scan the first page barcode (QR) and hit the website there to download the App there (if you have Apple Store, it will automatically go there) to down load the App. Close the website ( or hit open if you are at the Apple Store). Then go to your iPhone or iPad Setting, over there you will see the new ID with the first four character starting with BATC…, which is this camera ID on your iPhone or iPad Setting ( don’t get confused, now, your Setting show two different IDs, one is for this camera and the other one is for your daily internet connection, but they use the same of your home internet). If you want to check your home property via this camera, you need to make sure, you select this BATC… at your Setting, which will allow you to check your property. After you checked your property, do not forget to switch back to your daily WiFi ID in your Settings to allow you to surf on the internet. After you select the BATC… on the setting, then go to the App, hit it and select this BATC… on the App, wait till it connect to your home WIFI by showing Logged, then hit the triangle ( play button) to watch the camera. If you have multiple the same cameras like me, you need to repeat those steps, one by one, to make sure all your cameras are shown on your home WiFi settings, each individual camera should has its own BATC on the Setting ( also, you will see all of those individual camera has different BATC… on your App when you open it). You need to select each of them on the Setting to check each camera. Hopefully, this will help those who had difficulties with the installation and use this App. Don’t for get to use the cable in the package to charge the camera ( use your Apple iPhone base to connect to the house power outlet) and hit & hold the On/Off button to turn on the camera (till you see the red/dark orange there while the Mode showing blue blink on the camera). If you forget to turn on the camera, you will not be able to see the video. One of my cameras was out of energy, could not watch the video, but it was ok after charged for 2 hours). The only complaint is the material quality seems very fragile and not well fixed on the base, for which I will try to glue it to the base. I bought 4 of them, just installed today, if they are working good, I will buy more to secure my whole house.