App is garbage and won’t let me even register to use it. Fountain worked amazing for a few weeks but now it constantly shuts off for no reason, even when plugged in. Most days I’ll wake up or come home from work to find the top bone dry and the light blinking. The filter is new, there’s nothing clogging it, I pick it up and it’ll come right back on….but why is it shutting off????

I’ve tested around 20 water fountains for our Maine Coon cats. All of them except the PAWAii made maddening trickling noise in our bedroom. If you don’t care about the bubbling noise (some probably like it, to us it’s like water torture), there are several other cheaper fountains that will work. So the first star on this rating is for quiet operation. The next star is for ease of cleaning, this fountain is easy and fast to clean as there are few parts. Two no stars are for expensive to buy and expensive filters, the third no star is for the awful, clearly poorly translated, malfunctioning iOS app. I could only get one of two bubblers to connect to it, and the data is useless. And the empty water alert doesn’t work. That said we still use these fountains for the quiet operation and easy fast cleaning.

I absolutely love this water fountain itself. I like the fact that it has a filter and automatically flushes the water periodically to keep what is available to be drunk nice and clean. Unfortunately, the app is essentially useless. While it does often give me a warning for low water level, it fails to reset the filter timer when ice replace the filter and tell the app to reset the timer. Additionally, it does not appear that the volume of water, drunk and number of times per day appears accurate. Again, I love the fountain, but you really need to make the app work with it properly.

App crashes every time I try to connect it to the fountain. It loses connection to internet frequently. (It is sitting beside a feeder that connects and stays connected even after power failures happen.) loses data history every time it disconnects. Sent request for help but no reply. This is my second one - the first wouldn’t work correctly. (When it works I love it.)