Groomer.io V3
Business
Free · Designed for iPad. Not verified for macOS.
Groomer.io – The all-in-one platform built just for groomers, to simplify and grow your pet grooming business, with no chat or SMS fees and personalized support.
Key Features
• Unlimited Customer & Pet Records: Keep track of every client and pet with ease, storing key information like overdue vaccinations and unique pet characteristics.
• Automated Communication: Send unlimited SMS messages and automated phone calls to keep clients informed about their appointments, with chat and SMS fees included. This includes "On Your Way" messages for mobile grooming and "Ready for Pickup" notifications for salons.
• Payroll Reporting: this tool is integrated into Groomer.io to help payroll administrators easily track and manage staff hours, commissions, and tips.
• Smart Mapping & Scheduling: Optimize routes for mobile groomers with smart map scheduling, reducing travel time and increasing efficiency.
• Deposit Acceptance: Reduce no-shows by accepting deposits and ensuring commitment from clients.
• Daily Schedule View: Stay on top of your day with a real-time view of your appointments and grooming status for enhanced workflow management.
• Personalized White-Glove Onboarding & Support: Enjoy a seamless setup experience with dedicated, expert support, ensuring you and your team are fully prepared to make the most of Groomer.io.
Care 100% for Your Grooming Business with Software that’s 100% for Groomers.
more Why did the calendar switch!? It’s not visually appealing at all. Is there a way to fix and then I’ll fix my review. Because I do love the program!
Why did the calendar switch!? It’s not visually appealing at all. Is there a way to fix and then I’ll fix my review. Because I do love the program!
Issue after issue after issue. Feels like an incomplete app. Any upgrade done cause 3 more issues.
Issue after issue after issue. Feels like an incomplete app. Any upgrade done cause 3 more issues.
- Fixed an issue where Apple Maps wouldn't start route guidance, ensuring you can now easily navigate to your furry clients without a hitch.
- Appointment cards now correctly display the color set in the appointment settings, making it easier to organize your schedule at a glance.
- You can now add staff shift schedules directly from the facility settings, simplifying your staff management and keeping everyone on the same page.
- Added a setting to opt into email notifications when an appointment is booked for you, so you'll never miss a chance to pamper a pet.
3.0.293 4d ago
- Groomer assignments now save smoothly, and the Receipt Center sheet locks during the process to prevent any accidental changes.
- You can now add and manage a company-wide breed catalogue under Settings > Pet settings, making it easier to keep track of all those furry clients.
- Switching between facilities is now seamless with instant feedback and no data mix-ups between locations.
- The multi-day calendar view is clearer with improved day separation and today's date is highlighted for easy reference.
- If your facility has only one rig, it will now be automatically selected in the Receipt Center, saving you a step.
- Fixed an issue where appointment information was forced to load twice on the calendar, ensuring faster and more reliable access.
- Resolved a problem where double-tapping the Receipt Center action button could crash or blank the sheet, keeping everything running smoothly.
- Enjoy a much-improved settings interface that's easier to navigate and more intuitive, making setting adjustments a walk in the dog park.
3.0.292 5d ago
- Resolved an issue where the bulk scheduling mode wasn't being applied correctly, so now you can manage bulk scheduling styled bookings without a hitch.
- Fixed a crash that occurred when reopening the app from the background, ensuring a smoother experience when you're multitasking.
3.0.291 Sep 8
- You can now choose between Apple Maps or Google Maps for driving directions, making it easier to find your way to appointments.
- When you select a day on the calendar, you can now scroll smoothly to see more days, helping you plan your schedule with ease.
- Check out the new confirmations page to view the confirmation status of appointments by date, keeping you informed and organized.
- Call pet parents directly from their profile with just a tap on your mobile device, making communication quick and simple.
- We've added spell check to chat and notes and other text fields, so your messages and records are always polished and professional.
- Set specific intervals for online bookings, giving you more control over the times your clients can schedule.
- Several visual glitches have been fixed for a smoother and more pleasant user experience.
- We've resolved the issue where reordering services didn't save, so your service list stays just the way you like it.
3.0.290 Sep 4
- Fixed an issue where the "Start Driving" button appeared on the mobile today screen but didn't do anything. Now, only useful options will be shown to keep your workflow smooth.
- Added a "Take Payment" button on the mobile today screen when it's time to settle up, making it easier to wrap up appointments and get paid on the spot.
- Updated the mobile today screen to display the status of your appointments, so you always know what's happening next and can manage your day more efficiently.
3.0.289 Aug 28
- Error messages are now clearer and more helpful, making it easier to understand.
- When searching for clients, you’ll now see any custom identifier that you set in the results, helping you find the right client faster.
- Fixed an issue where comeback reminders were shown as active but were actually off by default. Now, they work as expected, ensuring you never miss a follow-up.
- Corrected the mini map on the Today page for mobile groomers, so pin locations are now accurate, helping you navigate your day without a hitch.
3.0.288 Aug 25
- Define your Service Areas to keep mobile grooming appointments nearby, helping you stick to your custom schedules and reduce travel time.
- Discover recommended routes based on your preferences, making it easier to schedule the right rig, day, and staff for your grooming appointments.
- Easily see closed days, fully booked days, and partially closed days in both the month and day views to better plan your schedule.
- View schedule requests on the map, allowing you to book appointments by proximity and optimize your travel routes.
- Use the new pet stylist filter in the "find next available slot" tool to quickly locate the best stylist for your client's needs.
- We've fixed a bug that sometimes hid service variations for mobile groomers, ensuring you have all options available when booking.
3.0.287 Aug 10
- You can now schedule appointments in 15-minute and 1-hour intervals when using the multi-day booking calendar, giving you more flexibility in managing your time.
- We've made fonts consistent throughout the app, ensuring a smoother and more visually pleasing experience.
- Mobile groomers will love the new route visualization! It now clearly shows the order of appointments and uses distinct colors to highlight different areas.
- Our smart scheduling feature for mobile grooming just got a lot smarter! It now provides clearer outlines and suggests the best times first, making it easier to plan your day.
3.0.286 Jun 29
- Enhanced color selection for rigs, making it easier to choose the perfect palette for your grooming vans.
- Introduced a new transaction summary feature, offering a comprehensive overview of your business's financials in one place, simplifying bookkeeping and helping you stay on top of your earnings.
- Added the ability to draw polygon shapes on maps to clearly define your coverage area, ensuring customers know exactly where your grooming services are available.
3.0.285 Jun 22
- We've widened the tables on several pages, making information easier to read and ensuring you can quickly find what you need.
- The checkout page now shows the time each appointment was finished.
- Prices are now displayed on the checkout page, so you can confirm totals at a glance and provide your clients with clear, accurate billing information.
- Invite team members to set up their own login accounts, and force log out or lock out any account at any time to keep your salon secure.
3.0.284 Jun 8
- Introduced a new quick action button in the chat interface, allowing staff to easily share frequently used customer and facility links directly in conversations, speeding up communication.
- Added 'find next available' button to quickly find the next available openings in your calendar.
- Added the ability to remove a single pet from an appointment group, providing more flexibility in managing group bookings.
- Added a warning message to alert you if you're trying to book an appointment in the past, helping you avoid scheduling mishaps.
- Fixed an issue where deceased pets were appearing in the pet selection list during booking. Now, only active pets will show up, making the booking process smoother.
- Resolved a bug that prevented the system from saving changes when marking a groomer as full in bulk scheduling mode. Now, your updates will be saved correctly.
- Implemented a fix to prevent Square from applying taxes twice under specific circumstances, ensuring accurate billing and avoiding overcharges.
- New transaction report available as an opt-in beta feature
- New multi-day scheduling calendar page available as an opt-in beta feature
3.0.283 Jun 3
- You can now edit an appointment's payment details right from the point of sale page, making it easier to handle last-minute changes.
- We've fixed the issue where long follow-up notes hid the "..." button, so you can now see all your options without any hassle.
- The checkout page now supports the pay online option, giving your clients more flexibility in how they settle their bills.
- You can view receipts directly on the new checkout page, making it simpler to keep track of transactions and ensure everything is in order.
- Prices can now be edited using your keyboard, allowing for quicker and more precise adjustments.
- Fixed a bug where creating shift time off by tapping and dragging could have resulted in incorrect hours, ensuring your schedule stays accurate.
- Rescheduling a series of recurring appointments now correctly shifts both the time and the day, keeping your calendar in sync and your grooming appointments on track.
3.0.282 May 12
- Fixed an issue where entering decimal numbers for check amounts on some iOS devices was a no-go, ensuring smoother transactions.
- Enjoy a new checkout interface with a fresh look and feel. You can opt in to try it out. More to come!
- Now, when you search for a client, you'll always see important notices like alerts or if they’re on your naughty list—keeping you informed and ready for any situation.
3.0.281 Apr 17
- Fixed an issue where using the book now button on the customer profile page would navigate to the calendar, but not in booking mode.
- You can once again mark a groomer as full. Just tap their name at the top of the column on the calendar page.
3.0.280 Apr 2
- Fixed an issue where canceled appointments were not being removed from the calendar, ensuring your schedule stays accurate and up-to-date.
- Resolved a problem on mobile devices where the keyboard would not dismiss, allowing you to save notes to the waitlist without any hassle.
3.0.279 Mar 31
- Resolved an issue that caused errors on some devices when processing payments through the Square app, ensuring smoother and more reliable transactions.
3.0.278 Mar 30
1. For mobile groomers, when booking on the map, the appointment might show only on the map and not on the calendar.
2. For mobile groomers, when booking on the map, the option to send confirmation sms might not appear.
3.0.277 Mar 27
• Fixed an issue where monthly recurring appointments could be created with the wrong schedule, so your repeat bookings now stay accurate and predictable
• Improved appointment confirmation sending so it clearly shows if something goes wrong and prevents accidental taps while messages are sending, helping ensure your clients actually get notified
3.0.276 Mar 26
• Quickly add time off with a simple tap-and-drag on the calendar
• Specific which services are considered Add-ons making it clearer for online booking, helping customers choose the right services
• Fixed an issue where failed messages appeared delivered—errors now show properly
• Editing staff phone numbers now works as expected
3.0.275 Mar 25
- Fixed an issue where you couldn't change just one appointment in a recurring series when rescheduling. Now you can easily adjust individual appointments without affecting the whole series.
- Resolved a bug where the price of services reset to $0.00 when rescheduling multiple appointments at once. Now, your pricing stays intact.
- Improved clarity by adding error messages for waitlist, intake submissions, scheduler requests, and pet parent sections.
- Added a clear message for when there are no pet parents listed, so you know when your list is truly empty.
- The waitlist now has its own dedicated tab, making it easier to manage. You can add and remove options seamlessly, with all pet parent information neatly organized.
3.0.274 Feb 26
- Fixed an issue where the facility's hours of operation might save incorrectly due to time zone differences, ensuring your schedule is always spot-on.
- Added a close button for viewing images in full screen, making it easier to navigate back to your main tasks without any hassle.
- Resolved a bug that prevented creating a new client and booking them at the same time in the calendar, so you can now effortlessly schedule appointments and keep your business running smoothly.
3.0.273 Feb 22
- Enjoy a cleaner, more intuitive layout that makes it easier to find what you need and understand your tasks.
- Fixed an issue on mobile where travel and arrival times weren't showing up, so now you can plan your day without a hitch.
- Entering vaccination dates is now a breeze, saving you time and effort when updating pet records.
- Resolved a glitch where service pricing updates didn't show up right away. Now, changes appear instantly, so you can keep your pricing accurate without extra steps.
- Fixed a problem where you couldn't exit the services page without switching pages or closing the app on Android. Now, navigating is as smooth as a freshly groomed poodle.
- Scheduling the next appointment from the checkout screen is now working seamlessly, helping you keep your bookings organized and efficient.
3.0.272 Feb 18
- You can now customize which species are supported on the intake page, making it easier to manage the pets you groom most often.
- Easily control whether clients can book appointments online with a simple toggle, giving you flexibility in managing your schedule.
- We've upgraded our app switching Square integration, ensuring smoother and more reliable payment processing.
3.0.271 Jan 19
- Fixed an issue where rescheduling appointments was sometimes not possible.
3.0.270 10/27/2025
- Fixed an issue where navigating to the chat page was impossible, ensuring you can now easily communicate with your clients without any hiccups.
- Resolved a bug that prevented access to the client profile menu, so you can smoothly manage your client details and appointments.
- Updated vaccination warnings to clearly indicate invalid vaccination status, helping you keep pets safe and compliant with health requirements.
- Fixed an issue where you couldn't open a customer's location on a map, making it easier to find your furry clients' homes.
- Resolved a problem where vaccine images on the intake page didn't display PDF files, ensuring you have all the necessary information at your fingertips.
- Improved map search functionality so you can find customers even when zoomed out, making it a breeze to locate your next appointment.
3.0.269 10/24/2025
- Fixed an issue where Apple Maps wouldn't start route guidance, ensuring you can now easily navigate to your furry clients without a hitch.
- Appointment cards now correctly display the color set in the appointment settings, making it easier to organize your schedule at a glance.
- You can now add staff shift schedules directly from the facility settings, simplifying your staff management and keeping everyone on the same page.
- Added a setting to opt into email notifications when an appointment is booked for you, so you'll never miss a chance to pamper a pet.
more Version 3.0.293 4d ago
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