In the old layout, translations were integrated with the original message in Korean, and I believe Papago translations were the default rather than google translate. The new layout does not have the same option to view the message in both languages and you cannot change where the translation is coming from. Please fix this issue so the app can still be accessible to international fans!

I really love having the opportunity to connect with my favorite idols and getting to share precious memories with them, but the way that this app is functioning as of now is fostering a extremely harmful environment for both the idols and fans. A major issue with this app is the lack of a report user button. There are many users with malicious intent targeting these idols with massive amounts of hate comments, and this app is enabling this behavior by allowing these users to continuously post without any major repercussions. Even when users report these harmful comments, these users are still able to continue spamming more harmful comments. Therefore, there needs to be harsher restrictions implemented against users who continuously post harmful comments towards the idols for the sake of fostering a more positive environment for the users and for the idols. It has gotten severe to the point where the idols themselves have had to speak up against the massive hate that they receive on their own platforms. So, I strongly urge the developers of this app to take into consideration the safety and wellbeing of both the users of this app and the idols who post on this platform by implementing stronger security measures and a report user function in order to create a more positive environment for us all. Thank you.

translation option (singular as in only one) is awful and clunky. translations must be turned on or off at the idol main post but there’s no option for fan-to-fan translations. what’s the point of reading the idols’ responses if you don’t know what the original poster wrote?and i don’t know what version of google translate is being used but it’s also outdated and over 75% incorrect. the most embarrassing of all is that you can turn the translation off and click the “see more” link at the bottom and it will bring you to google translate’s website to paste the text and it actually translates correctly.let’s not mention how there’s no explanation of how long the texting character limit will be too low to get a decent thought across to compensate for the translation failures. and the fact mnet has the AUDACITY to charge MORE than the bubble subscription. embarrassing; their app design and engineering team should be embarrassed.any positive attributes are ruined by the fact you can’t navigate the app easily at all. the “back” button option is worthless since no matter what page you open, if you need to go back it sends you to the previous pages infinitely, even if you stopped by the homepage after each article.

Awful awful app and service. There is a rampant troll problem with hate comments on this platform that must be addressed. It seems once a comment is reported a certain amount of times the content is finally automatically removed, but that doesn’t stop the commenter from commenting the same thing again and again and again incessantly. This negates the utility of reporting at all if spammers can take control of the comment section rather than fans. There must be better screening to prevent this or perhaps a limit on how many comments a user is allowed to post daily. The app itself is also buggy and hard to use. I don’t recommend using this app or paying for their soon to be added (and completely untested) in-app services until these issues are fixed, and I also expect the newly added artist chat service will bring a whole new host of issues. Please prioritise the safety and mental health of your artists as well as provide transparency about the new service and where payments go if you’d like to actually see fans enthusiastic about using this app.