eGovPH

Name: eGovPH
Rating: 4.6 (2313 reviews)
Author: DICT eGovernment

Digital Government Services

Only for iPhone

Free

2.3K Ratings
Ages

18+
Years
Category

Productivity
Developer

DICT eGovernment
Language

EN
English
Size

259.3
MB

iPhone

The eGovPH App serve as the single operating system unifying all government services in a single application. This one-stop-shop platform provides convenience to the public and facilitates effective transactions. This app is supported by several Republic Acts and simplifies government procedures, enhances transparency, reduces corruption and bureaucratic red tape, and promotes ease of doing business. An innovative solution that revolutionizes government services, promoting a more efficient transparent, and responsive government that benefits all Filipinos.

Ratings & Reviews

4.6

out of 5

2.3K Ratings

Thank you!
01/27/2024

N192K001
Thanks for finally allowing us Filipinos abroad to make accounts! I’ve been waiting long, but it seems the wait will be worth it. Problem though is verification for the short-sighted: We’re supposed to take selfies… WITHOUT glasses and STILL be able to read when to look forward, right, and left while the phone/camera is at a distance. Perhaps, an option for some audio-instruction will help here. I’ll try verification again soon.Update #001: Tried again, but passport-recognition can be an issue. Just when I got the shots, the app timed-out and deleted everything. Update #002: My account is verified! Yeah! (But I got while I got e-mail notifications of my account’s verification failing the 1st few times, I got 0 notice of the verification succeeding this last time, though. Still…) Quite frankly, I’m impressed with how the app works. The interface is well done, and the range of services seems quite good. Keep up the good work, and keep making it even better!Update#003: Wow, that was a quick-response of an update! I’m the 1st in my family to make an account, so it’s good to know that the rest of my family (who are also near-sighted) will also benefit when they make theirs, due to my tries & your action. Thanks for your work! I’m looking forward to how this great app/resource of/for the Filipino people will develop. Keep up the good work! Excelsior!

Developer Response
We appreciate your insightful feedback! We're delighted to learn about your enthusiasm for creating accounts for Filipinos abroad. Taking your suggestion to heart, we are pleased to inform you that we have implemented changes, and users with eyeglasses are now accepted during the verification process. For any concerns related to passport recognition kindly provide a screen recording and email us at support@e.gov.ph. Your cooperation in this matter is highly valued, and we look forward to ensuring a smoother experience for you.
Thank you!
01/27/2024

N192K001

Thanks for finally allowing us Filipinos abroad to make accounts! I’ve been waiting long, but it seems the wait will be worth it. Problem though is verification for the short-sighted: We’re supposed to take selfies… WITHOUT glasses and STILL be able to read when to look forward, right, and left while the phone/camera is at a distance. Perhaps, an option for some audio-instruction will help here. I’ll try verification again soon.Update #001: Tried again, but passport-recognition can be an issue. Just when I got the shots, the app timed-out and deleted everything. Update #002: My account is verified! Yeah! (But I got while I got e-mail notifications of my account’s verification failing the 1st few times, I got 0 notice of the verification succeeding this last time, though. Still…) Quite frankly, I’m impressed with how the app works. The interface is well done, and the range of services seems quite good. Keep up the good work, and keep making it even better!Update#003: Wow, that was a quick-response of an update! I’m the 1st in my family to make an account, so it’s good to know that the rest of my family (who are also near-sighted) will also benefit when they make theirs, due to my tries & your action. Thanks for your work! I’m looking forward to how this great app/resource of/for the Filipino people will develop. Keep up the good work! Excelsior!
Developer Response 01/24/2024
We appreciate your insightful feedback! We're delighted to learn about your enthusiasm for creating accounts for Filipinos abroad. Taking your suggestion to heart, we are pleased to inform you that we have implemented changes, and users with eyeglasses are now accepted during the verification process. For any concerns related to passport recognition kindly provide a screen recording and email us at support@e.gov.ph. Your cooperation in this matter is highly valued, and we look forward to ensuring a smoother experience for you.
Good Job!
Aug 16

AGLapuz
This application stands as the most outstanding contribution from the government to its citizens, providing an unparalleled level of convenience and efficiency in accessing all government offices directly through their smartphones. Beyond mere access, this innovative tool empowers citizens to conduct official transactions with remarkable ease and effectiveness, fostering an environment of transparency and significantly reducing the frustrating bureaucratic hurdles that often plague public services. For these reasons, I offer my heartfelt congratulations to the DICT and all participating government agencies. Your hard work and dedication are truly making a difference in the lives of the people.

Developer Response
Thank you for your detailed and inspiring review! We’re grateful for your appreciation of the app’s goal to provide easier, more efficient access to government services. Your support motivates us to keep improving.
Good Job!
Aug 16

AGLapuz

This application stands as the most outstanding contribution from the government to its citizens, providing an unparalleled level of convenience and efficiency in accessing all government offices directly through their smartphones. Beyond mere access, this innovative tool empowers citizens to conduct official transactions with remarkable ease and effectiveness, fostering an environment of transparency and significantly reducing the frustrating bureaucratic hurdles that often plague public services. For these reasons, I offer my heartfelt congratulations to the DICT and all participating government agencies. Your hard work and dedication are truly making a difference in the lives of the people.
Developer Response Sep 28
Thank you for your detailed and inspiring review! We’re grateful for your appreciation of the app’s goal to provide easier, more efficient access to government services. Your support motivates us to keep improving.
Declined over and over again
Feb 25

fiukbfyil
Can’t get verified, finally went it the web app to login and it says “you are not authorized to view this page” on the web when you successfully login. Finally went to “eTravel” version instead on the web and registered from scratch with another email and seemed to have gotten a bit further down the line, but weird thing is, then when i try to use the new email on the mobile it says it can’t find an account with that email. So are they two different systems? must be. Hope i don’t waste $2000 dollars on plane tickets and get declined even though i acted in good faith and spent hours trying to be responsible and do the right thing with this app that doesn’t work. :(Edit: Support got back 2-3 days later and told me specifically my error on my previous submissions - would recommend the software making the admin/application reviewer give a “decline reason” so users know what they did wrong without having to reach out. My issue was i needed to check the box “I have no middle name” even though obviously i do have a middle name, but my middle name is not displayed on my passport

Developer Response
Hi, We're sorry for any inconvenience you've faced. To speed up assistance, could you please share the details and a screen recording of the issue via email at support@e.gov.ph? We're eager to help and get things sorted for you! Thanks for reaching out!
Declined over and over again
Feb 25

fiukbfyil

Can’t get verified, finally went it the web app to login and it says “you are not authorized to view this page” on the web when you successfully login. Finally went to “eTravel” version instead on the web and registered from scratch with another email and seemed to have gotten a bit further down the line, but weird thing is, then when i try to use the new email on the mobile it says it can’t find an account with that email. So are they two different systems? must be. Hope i don’t waste $2000 dollars on plane tickets and get declined even though i acted in good faith and spent hours trying to be responsible and do the right thing with this app that doesn’t work. :(Edit: Support got back 2-3 days later and told me specifically my error on my previous submissions - would recommend the software making the admin/application reviewer give a “decline reason” so users know what they did wrong without having to reach out. My issue was i needed to check the box “I have no middle name” even though obviously i do have a middle name, but my middle name is not displayed on my passport
Developer Response Feb 24
Hi, We're sorry for any inconvenience you've faced. To speed up assistance, could you please share the details and a screen recording of the issue via email at support@e.gov.ph? We're eager to help and get things sorted for you! Thanks for reaching out!
Traveling to PH and back to US
08/05/2024

mark gagawhdvw
This is the most useless app i have ever used when it comes to traveling. The app only asks for the ticket, name of your destination, passport, and a picture that does not even matter if that picture was today or 20 years ago. It does not even matter if any of the information you inputted were valid as long as you have a picture of the passport. At the end of the day its just TICKET AND PASSPORT anyway. Why can’t you declare the whole flight going to and coming back in one declaration? Why the need to redeclare? This app just makes it impossible for older people to visit their home country. How would an 82 years old lady be able to redeclare her flight back to US? She couldn’t even call us since she doesn’t know how!This app should only be for convenience not a requirement. Its ridiculous to expect people to just magically know what to declare in this stupid app.

Developer Response
We're genuinely sorry for any inconvenience you've experienced. Your satisfaction matters to us. Reach out to us at support@e.gov.ph including your Username in Playstore/Appstore Reviews, Registered email, Concern/Issue encountered,Device Brand Model,and Screenshots, and we'll be sure to assist you immediately.
Traveling to PH and back to US
08/05/2024

mark gagawhdvw

This is the most useless app i have ever used when it comes to traveling. The app only asks for the ticket, name of your destination, passport, and a picture that does not even matter if that picture was today or 20 years ago. It does not even matter if any of the information you inputted were valid as long as you have a picture of the passport. At the end of the day its just TICKET AND PASSPORT anyway. Why can’t you declare the whole flight going to and coming back in one declaration? Why the need to redeclare? This app just makes it impossible for older people to visit their home country. How would an 82 years old lady be able to redeclare her flight back to US? She couldn’t even call us since she doesn’t know how!This app should only be for convenience not a requirement. Its ridiculous to expect people to just magically know what to declare in this stupid app.
Developer Response 08/20/2024
We're genuinely sorry for any inconvenience you've experienced. Your satisfaction matters to us. Reach out to us at support@e.gov.ph including your Username in Playstore/Appstore Reviews, Registered email, Concern/Issue encountered,Device Brand Model,and Screenshots, and we'll be sure to assist you immediately.

Release Notes: Version 2.6.7 Dear eGovPH Users, We’ve rolled out a new update for the eGovPH app — Version 2.6.7! This release includes important fixes and small improvements for a smoother experience. What’s New: 1. Digital ID tab – now with a hint bubble message for easier navigation 2. eGov AI – added hint bubble message to guide you in using the assistant Bug Fixes: 1. Fixed offline mode issue where Enlarged ID QR code were not rendering correctly 2. Fixed issue where Digital ID could get stuck on the eReport page when navigating from the National ID banner 3. Fixed OWWA ID QR code flipped center icon We’re committed to continuously enhancing your digital government experience. For feedback or support, reach out to us anytime at support@e.gov.ph. Thank you for using eGovPH — your gateway to smarter, faster, and more connected government services! Best regards, The eGovPH Team

Version 2.6.7

Aug 6

Data Linked to You

The following data may be collected and linked to your identity:
- Financial Info
- Location
- Contact Info
- User Content
- Identifiers
- Usage Data
- Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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