First, the contact support button does nothing within the game. Second, this is a bit more complicated. There is a sizing issue on my iPad mini 6 where if one expands the conveyor belt to $500, the free speed up button (to far left) cannot be touched as it is running off the to the left. If you could size the conveyor down just a bit and move it move to the right then the free speed up button will show up. I know it's there because I can see a piece of it. Plus if you can't fix this, there is no reason to spend money on this game as I am not getting the full experience. Third, it could be my iPad and the relationship with this game. When I pick an item on the conveyor belt, sometimes it picks the item on either side by mistake. I have tested this several times to be sure I am not causing the problem. This is a minor issue but never the less very annoying especially when one does not have enough room in the storage warehouse. I'll update rating when defects are resolved Thank you.
Hello! Thank you for your feedback and for letting us know about the problem! We will take this into account and will be very much looking forward to your contacting support to sort out the problem. If you cannot send a support request directly in the game, please write to us at support.steamcity.en@redbrixwall.com Thank you!