Issues- The audio mode default settings can’t be changed/ always reverting to frontal mode vs all around mode. As a consequence, each time the glasses are turned on, the audio setting needs to be reset. - Battery life is short- They turn off on their own- The setting which allows you to turn off hearing your own voice, does not work. - Squelching/ feedback when coming in close contact with somebody else- Audio cues (such as on / off beeps, voice recording “battery life at xyz %”) are audible to those in the immediate / nearby vicinity. I think these are styled beautifully and the potential is incredible. The app needs work and the functionality more buttoned up.The items outlined above seem to be reasonable, minimal expectations, especially given how expensive these are.

You must download and use the app in order to benefit from using the company’s glasses. However, if you try to access the app, a pop up window indicates that the company wants you to give it permission to “…track you across apps and websites owned by other companies.” This is not insignificant. The company’s own privacy policy indicates that it may use personal information it collects to “Create audiences for our advertisements, target our advertisements, and generate reports about the performance of our advertisements.” The privacy policy further provides that the company may share “Personal information collected through our App may be shared between the brands and affiliates, including future affiliates that are owned or operated by Luxottica.” If you try to express any privacy concerns to the company’s customer service representatives, most are less than helpful. Anyone who is considering purchasing the company’s glasses really needs to consider these things.UPDATE - I ultimately returned my glasses because I do not think they are ready for prime time. The glasses kept turning themselves off. Also, my experience is that several of Luxottica’s representatives are rude. When I returned my glasses to the store, the store representative told me that her store had to return its display because it kept overheating.

It keep saying that there was a problem and the email may be in use, tested several times with different emails. Always the same problem the glasses cannot be used without the app. So i cannot use my glasses. Fix it come on!

Love my glasses with being able to hear is wonderful. I have hearing aids and I did not like them in my ears. The only problem is glasses ear pieces are a little tight. I was told they could not be adjusted??