Sony | Hearing Control 4+
Sony Corporation
-
- Free
Screenshots
Description
This app is for Sony's CRE-C10, CRE-E10, and CRE-C20 self-fitting hearing aids.
Easy and quick initial setup and remote control with kind instructions.
Main Features
- Personalized to your hearing: The hearing aid can easily be customized to your hearing through the self-fitting test on the Sony | Hearing control app, so you don’t miss out on a thing.
- Easily controlled with your smartphone: Easy to set up yourself, control volume, sound balance (tone), and directionality* with the app. The device communicates to your smartphone by acoustic link and Bluetooth*.
- Bluetooth connectivity for audio streaming**
* Bluetooth is available on CRE-E10
**iPhone with Apple iOS (15 or higher)
Warning:
Depending on your condition, this product/app may not be available.
Please refer to the package or "Safety and maintenance information" for details.
What’s New
Version 3.1
- Compatible with CRE-C20
- Usability improvement
Ratings and Reviews
Additional improvements needed
I am 33 and set these up for my 84 year old grandmother. I was impressed with the initial setup however the app has several major flaws in my opinion. 1) Sony asks you to turn off Bluetooth during initial setup, but how do you reconnect the hearing aids to the app for changes after leaving the app? I do not live with my grandmother and upon returning to her house days later, the app did not reconnect to the hearing aids, even after removing and reinserting the batteries. We had to complete the initial setup again to reconfigure. 2) After choosing the “Loudness” with the red and blue bars, Sony presents “Volume.” How is Volume different than Loudness? Very confusing to go from red and blue bars to the Volume Bar. We left Loudness on 7 (1 level down from 8 default) and then on the next screen Volume was back to 8. While we like the small form factor going to look at the Bose hearing aids to see if their software is better. Sony please improve your app.
Hearing Control App Needs Improvement
Sony CRE-C20 hearing aids are nice high quality devices but the app needs improvement. The app apparently chooses one of 6 pre-defined profiles for the left and right HA based on the results of the hearing test in each ear. The app then provides adjustments for sound balance, volume and tone. There is no way to know which profile has been selected for each ear or to adjust the applied profile to improve speech understanding in noisy environments.
I would suggest incorporating the ability to apply speech understanding adjustments to the HA’s by the user once they have been set up by the app. Speech understanding in noisy environments is probably the number 1 complaint from hard of hearing people.
I’ve tried the Apple Airpod-2 hearing app and it performs much better for speech, conversation and television with airpods than the Sony app with my CRE-C20’s.
Sony CRE-C20 Application
App for Sony CRE-C20 Hearing Aids is lacking adjustments. Sony for as long as you have been in the sound business it is disappointing that you actually are proud of this application. I love my new Sony CRE-C20 hearing aids but your app needs help!
You should be embarrassed enough to want to fix this basic application. You made the hearing aids better now fix this problem with your application. So that we can adjust our hearing aids accordingly not just this basic B.S. that you provided!
Seriously Sony you have the means and the technology to really make a difference. So like Nike says “Just Do It”
The 3 star rating is solely because of your current application.
App Privacy
The developer, Sony Corporation, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Linked to You
The following data may be collected and linked to your identity:
- Contact Info
- Identifiers
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Health & Fitness
- Identifiers
- Usage Data
- Diagnostics
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Information
- Seller
- Sony Corporation
- Size
- 195.8 MB
- Category
- Medical
- Compatibility
-
- iPhone
- Requires iOS 15.0 or later.
- iPad
- Requires iPadOS 15.0 or later.
- iPod touch
- Requires iOS 15.0 or later.
- Languages
-
English, Czech, Danish, Dutch, Estonian, Finnish, French, German, Greek, Hungarian, Indonesian, Italian, Japanese, Korean, Latvian, Lithuanian, Norwegian Bokmål, Polish, Portuguese, Romanian, Russian, Serbian, Simplified Chinese, Spanish, Swahili, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian, Vietnamese
- Age Rating
- 4+
- Copyright
- © Sony corporation.
- Price
- Free