Blacklane for Chauffeurs

Name: Blacklane for Chauffeurs
Rating: 1.9 (53 reviews)
Author: Blacklane GmbH

Earn more with global clients

Free · Designed for iPad. Not verified for macOS.

53 Ratings
Age Rating

13+
Years
Category

Travel
Developer

Blacklane GmbH
Language

EN
+ 1 More
Size

140.3
MB

Why work with Blacklane? Become a Chauffeur Partner and earn on your own terms with access to our established international customer base. • Reliable payment with no extra fees: The price you see in our offer system is exactly what you'll receive. Monthly payments are deposited directly into your bank account. • Grow your business: Add chauffeurs and vehicles to your account quickly and easily using the Partner Portal. • Reach more customers: Unlock a vast network of clients, including large corporate accounts. • Generous rewards and bonuses: High-performing partners gain increased ride access and additional perks. • Complete schedule control: Choose your rides through our offer system. Multiple ride types and vehicle categories let you shape your schedule. Select rides that fit your timeline, location, and fleet. We offer A-to-B transfers, hourly bookings, city-to-city rides, and more. Easy-to-use App • Superior account management: Whether you're a dispatcher assigning rides or an owner/operator on the go, our app and Partner Portal make management easy. Handle all your rides with just a few taps. • 24/7 support: Our support team is always available to assist before, during, and after rides. Access our Help Center for training materials, guides, and FAQs. • Everything you need in one place: Real-time notifications keep you updated on any ride changes, and digital pickup signs are provided as standard. • End-to-end ride management: The new app allows access to interactive map applications, and a user-friendly interface ensures smooth ride status updates. Additional distance and waiting time can be added to ensure accurate compensation.

Ratings & Reviews

1.9

out of 5

53 Ratings

Limited ride Availability and Poor Support
May 11
Naqib Ahm
As a chauffeur with Blacklane, my experience has been very disappointing. We pay very high costs for commercial insurance and expensive vehicles, but in the last eight months I only completed 4 rides. The company usually pays around $80–$85 per ride, and when a customer requests a trip, the request is sent to all chauffeurs at the same time, so the chances of actually getting a ride are very low.Another major issue is customer service. Whenever you contact support, they rarely solve the problem. Most of the time they just send copy-and-paste responses and sometimes provide incorrect or misleading information.Overall, I do not recommend working with this company as a chauffeur.

Developer Response
Dear Naqib,We genuinely appreciate you taking the time to put your concerns into words, and we're sorry it's taken us a few days to come back to you. Reading that your last eight months as a partner have felt this discouraging, both in terms of ride volume and the support you've received, is something we take to heart.Concerns like the ones you've raised around ride availability, earnings, and the quality of the answers you've been getting from support deserve a proper, individual look. Please reach out to our partner team at partnersupport@blacklane.com so they can go through your account and the specific support interactions with you directly.We truly hope we can turn this experience around and rebuild your confidence in working with us.With thanks,Veronica
Limited ride Availability and Poor Support
May 11
Naqib Ahm

As a chauffeur with Blacklane, my experience has been very disappointing. We pay very high costs for commercial insurance and expensive vehicles, but in the last eight months I only completed 4 rides. The company usually pays around $80–$85 per ride, and when a customer requests a trip, the request is sent to all chauffeurs at the same time, so the chances of actually getting a ride are very low.Another major issue is customer service. Whenever you contact support, they rarely solve the problem. Most of the time they just send copy-and-paste responses and sometimes provide incorrect or misleading information.Overall, I do not recommend working with this company as a chauffeur.
Developer Response May 15
Dear Naqib,We genuinely appreciate you taking the time to put your concerns into words, and we're sorry it's taken us a few days to come back to you. Reading that your last eight months as a partner have felt this discouraging, both in terms of ride volume and the support you've received, is something we take to heart.Concerns like the ones you've raised around ride availability, earnings, and the quality of the answers you've been getting from support deserve a proper, individual look. Please reach out to our partner team at partnersupport@blacklane.com so they can go through your account and the specific support interactions with you directly.We truly hope we can turn this experience around and rebuild your confidence in working with us.With thanks,Veronica
Worst company
Feb 12
Worst company nyc
drivers have expensive luxury vehicles in millions dollar policy insurance got very cheap price from jfk to city suv vehicles prices is $80 drivers pay toll gas in parking going inside pickup waiting for guest driver works for free totally wasting time 2hours in JFK same thing is LaGuardia to city suv $60 crazy from Jfk to New Jersey suv $90 got paycheck after a monthly also with out any complaints your rate is going down because they don’t have much trips and blame drivers u didn’t make more trips driver will be make trip if you give them more trips and better price if you want to work for free that is good for you

Developer Response
Dear Valued Partner,Thank you for sharing your feedback and we are sorry to hear that you are not satisfied with the pricing. Our dedicated team would be happy to assist you in order to provide a solution to your concerns, if you could please kindly email us on partnersupport@blacklane.com we will make sure that your feedback is addressed urgently.Kind regards,Jacob
Worst company
Feb 12
Worst company nyc

drivers have expensive luxury vehicles in millions dollar policy insurance got very cheap price from jfk to city suv vehicles prices is $80 drivers pay toll gas in parking going inside pickup waiting for guest driver works for free totally wasting time 2hours in JFK same thing is LaGuardia to city suv $60 crazy from Jfk to New Jersey suv $90 got paycheck after a monthly also with out any complaints your rate is going down because they don’t have much trips and blame drivers u didn’t make more trips driver will be make trip if you give them more trips and better price if you want to work for free that is good for you
Developer Response Feb 25
Dear Valued Partner,Thank you for sharing your feedback and we are sorry to hear that you are not satisfied with the pricing. Our dedicated team would be happy to assist you in order to provide a solution to your concerns, if you could please kindly email us on partnersupport@blacklane.com we will make sure that your feedback is addressed urgently.Kind regards,Jacob
New update is very confusing
12/27/2025
Omarh02
Due to the recent app update where we dont see any trip info (e.g city, state miles) unless you tap on the ride and that open a new tab and by the time i accept the offer it disappears. If there is an update that can change this, or if i can go back to the older version because as i understand this is not a global update its only for a select number of drivers that see this new update.

Developer Response
Dear Valued Partner,Thank you for taking the time to share your thoughts about the recent app update. We understand how confusing it can be when important trip details aren’t immediately visible and you need additional steps to access them. Your feedback about this functionality is really valuable to us.To make sure your comments reach the right team, please write to chauffeur-app-feedback@blacklane.com, where our colleagues handling app improvements can review your input and assist you further.Warm regards,Veronica
New update is very confusing
12/27/2025
Omarh02

Due to the recent app update where we dont see any trip info (e.g city, state miles) unless you tap on the ride and that open a new tab and by the time i accept the offer it disappears. If there is an update that can change this, or if i can go back to the older version because as i understand this is not a global update its only for a select number of drivers that see this new update.
Developer Response 12/29/2025
Dear Valued Partner,Thank you for taking the time to share your thoughts about the recent app update. We understand how confusing it can be when important trip details aren’t immediately visible and you need additional steps to access them. Your feedback about this functionality is really valuable to us.To make sure your comments reach the right team, please write to chauffeur-app-feedback@blacklane.com, where our colleagues handling app improvements can review your input and assist you further.Warm regards,Veronica
Offers
May 18
Knickfan 1
There seems to be a delay in offers coming through, sometimes there’s nothing showing when you open the app. Also if you’re not staring at your phone with your finger in the swipe position it’s hard to accept an offer it will be gone already. I think the offers should be sent to you like uber.

Developer Response
Dear Valued Guest,Thank you for taking a moment to share these observations with us, and please accept our apologies for the delay in getting back to you. The points you raise about offers being slow to appear and disappearing before they can be accepted are valuable, and your suggestion on how they could be delivered is noted as well.Since this relates directly to your experience with the chauffeur app, we’d be grateful if you could send the details to chauffeur-app-feedback@blacklane.com so our product team can take a closer look. Feedback like yours genuinely helps shape the improvements we work on.We truly appreciate you partnering with us and taking the time to help us do better.With thanks,Veronica
Offers
May 18
Knickfan 1

There seems to be a delay in offers coming through, sometimes there’s nothing showing when you open the app. Also if you’re not staring at your phone with your finger in the swipe position it’s hard to accept an offer it will be gone already. I think the offers should be sent to you like uber.
Developer Response May 24
Dear Valued Guest,Thank you for taking a moment to share these observations with us, and please accept our apologies for the delay in getting back to you. The points you raise about offers being slow to appear and disappearing before they can be accepted are valuable, and your suggestion on how they could be delivered is noted as well.Since this relates directly to your experience with the chauffeur app, we’d be grateful if you could send the details to chauffeur-app-feedback@blacklane.com so our product team can take a closer look. Feedback like yours genuinely helps shape the improvements we work on.We truly appreciate you partnering with us and taking the time to help us do better.With thanks,Veronica

bug fixes

Version 2.6.0 Jun 9

Data Linked to You

The following data may be collected and linked to your identity:
- Location
- Contact Info
- Identifiers
- Usage Data
- Diagnostics
Data Not Linked to You

The following data may be collected but it is not linked to your identity:
- Identifiers

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Accessibility

Information

Seller: Blacklane GmbH
Size: 140.3 MB
Category: Travel
Compatibility: Requires iOS 18.0 or later.

iPhone
Requires iOS 18.0 or later.

iPad
Requires iPadOS 18.0 or later.

Mac
Requires macOS 15.0 or later and a Mac with Apple M1 chip or later.
Location: This app may use your location even when it isn’t open, which can decrease device battery life.
Languages: English and German
Age Rating: 13+

13+

Learn More

Infrequent
Mature or Suggestive Themes
Medical Treatment information

Contains
Advertising
Messaging and Chat

Developer Website

Privacy Policy

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Blacklane for Chauffeurs

Ratings & Reviews

Limited ride Availability and Poor Support

Worst company

New update is very confusing

Offers

What’s New

App Privacy

Data Linked to You

Data Not Linked to You

Accessibility

Information

More by Blacklane GmbH

Blacklane: Private Chauffeurs

You Might Also Like

LUXY Driver: Drive & Earn

T-Partner: Transfeero Driver

Moovs Driver

Bookinglane Driver

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Curb Driver

Elife Driver

LUXY Ride - Book a Chauffeur

Empower Driver

Uber Fleet