Subscriber Connect
Business
Only for iPhone
Free · Designed for iPhone. Not verified for macOS.
iPhone
The Subscriber Connect app is for Subscribers of CDG's Clients (PRTC, Clear Wave Fiber, Archtop Fiber, Home Telecom etc) to manage their account, view their invoice, pay bills, view plan details, upgrade their plan, view unbilled usage and usage analysis, create and track support tickets, test speed and use AI chatbot powered self service with option for live agent escalation to trouble shoot and get their questions answered. The app security includes advanced inactivity timers, session auto-disconnect.
Subscribers will experience their CSPs branding such as logo and color choices once they sign up in the app. The app dynamically adapts to each client, ensuring that subscribers access personalized details and services tailored to their specific CSP.
Built with advanced technology, Subscriber Connect offers:
- Real-time self service and live chat with Agent/Specialist for responsive communication
-Automated session management with inactivity timers and idle session auto-disconnect
-Intuitive workflows to simplify support processes
For example, PRTC subscribers will see PRTC-specific account details, while users from CWF or Archtop will view data based on their respective providers. This ensures flexibility and relevance for all clients.
Backed by CDG's decades of telecom expertise, Subscriber Connect delivers a smarter, faster, and more secure way to connect with support teams. Simplify subscriber support and elevate user engagement with Subscriber Connect—tailored for modern telecom needs and designed for reliability.
Ratings & Reviews
- This app hasn’t received enough ratings or reviews to display an overview.
- Client-Specific PIN Management Configuration
- Digital Twin Enhancements
- Performance Improvements
The developer, Communications Data Group, Inc., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Not Collected
The developer does not collect any data from this app.
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More
Information
- Seller
- Communications Data Group, Inc
- Size
- 70.2 MB
- Category
- Business
- Compatibility
Requires iOS 16.4 or later.
- iPhone
Requires iOS 16.4 or later. - Mac
Requires macOS 13.3 or later and a Mac with Apple M1 chip or later. - Apple Vision
Requires visionOS 1.0 or later.
- iPhone
- Languages
- English
- Age Rating
18+
- 18+
- Copyright
- © 2026 CDG. All rights reserved.