No problem using the app, found something quick and bought it with an intro coupon. Shipping is expensive but no surprise there. Like all proxy purchases. My issue is that after the warehouse received the order I didn’t receive any communication for two weeks. I opened an inquiry and was answered quickly saying it was a glitch and they’d ship my purchase when sorted out. That’s fine but just received a notice my order was cancelled. I did receive a full refund but what a waste of time and effort. I lost any desire to use this app again.

There are some reviews complaining about the login and some features but I think you have to understand that this is the “real” mercari, in the sense that you get to explore what they are actually listing in Japan. The American Mercari has always been separate from the original, with listings from Japan very minimal. You’ll have to make a separate account to use this, but it’ll open you to a whole new world of listings! The shipping and customs are unfortunately pricey, but they’ve been giving out a lot of coupons lately which helps out a lot. As for offers/communication with sellers, I think they keep it off to minimize confusion and issues. It sounds a little ironic, especially if you need to ask for more measurements/pictures/etc, but most people have been very detailed in their listings. I’ve bought an item last month and the process went by very smoothly, with it being shipped to me a whole week before the estimated date!

The app is intuitive and makes purchasing items from Japan surprisingly straightforward. My only real complaint is that the search filters can be unreliable. Occasionally, applying filters causes the results to stall, forcing you to refresh the page before they load properly. Aside from that minor frustration, my overall experience has been very positive. I still prefer using a proxy service when buying from Japan, but for anyone looking for a simpler, more direct option, this app is an excellent alternative.

I honestly really love this app! I've bought 2 things so far and they've come in about 2 weeks time and packaged nicely. However, it still does have it's problems or new things to navigate unlike regular mercari. I sometimes struggle to search things up (I'm assuming because of how they translate in to Japanese) and shipping was a little confusing to me and didn't update when it should have. For example, I've gotten both of my packages but it only says one has been delivered and hasn't updated since. Overall, I think the app just needs to be worked on and updated some more. Would recommend! ♡