Remitly provides cross-border financial services for people all over the world. Whether you're saving money or investing in your future abroad, working with contractors overseas, or building a global team, you can rely on Remitly for simple, secure global money transfers.
Transfer internationally with peace of mind. Serving 170+ countries and 100+ currencies, supported by a global network of billions of bank accounts and mobile wallets, and thousands of cash pickup options around the world.
– Send money abroad –
• Wherever you are, wherever you're going, Remitly is built for global life.
• Fast & reliable transfers - send money abroad with ease
• Transparent pricing: Maximize every send with competitive rates and no hidden fees
• Transfers guaranteed to arrive on time or we'll refund your fees
– Total peace of mind –
• Trusted by millions to send billions worldwide
• 24/7 customer support in 18 languages
• Multi-level security designed to keep you safe
• Rated Excellent on Trustpilot
• Track your transfer all the way and get notified when it arrives
– Convenience & delivery options –
• Choose the delivery option that works best for you - and your recipient.
• Connected to a global network of over 5 billion bank accounts
• Approximately 490,000 cash pickup options worldwide
• Fast delivery to secure and convenient mobile wallets
– Remitly for Business –
• Do business across borders with international payroll & payments
• Easily pay contractors, freelancers, employees and other businesses around the world
• Transparent pricing with competitive exchange rates
• Backed by 24/7 live dedicated support
– Get started from anywhere –
• Using Remitly is simple, and signing up is fast. Send money abroad using your mobile, tablet or computer.
• Sign up for a free account, in the app or online
• Choose where you want to send to, the amount you want to send, and your delivery method
• Check your details and choose how you want to pay - bank transfer, debit or credit card, or Apple Pay
– Send with WhatsApp –
• Remitly also supports sending money through WhatsApp - so even if you don't have the app installed, you can easily send money abroad.
– Why use Remitly? –
Millions of individuals trust Remitly to send money abroad. Including:
• People supporting family members overseas with bills and emergencies
• Those who are investing in their future or saving money abroad
• People moving to a different country, who need a secure way to send to their own accounts
• Business owners who work with contractors based in other countries
• Those who are travelling and need to top up their funds
– Freedom for freelancers –
• Request payment from clients with secure request links
• Easily store funds in a safe digital wallet
• Withdraw funds when the exchange rate works for you
Remitly has offices around the globe. Remitly Global, Inc. is located at 401 Union Street, Suite 1000, Seattle, WA 98101.
Referrals must be new Remitly users and additional send requirements may be required for rewards to apply. Earn rewards for up to 20 successful referrals. Click here for program details (https://www.remitly.com/us/en/home/referral-program-tnc).
Product availability might change based on sender's and receiver's location.
Remitly Business is currently available in the United States, United Kingdom, and Canada.
I've been using Remitly for less than a year now to send money to my family abroad, and I am extremely satisfied with their service. Remitly offers fast transfers with an express service that ensures funds reach the recipient within minutes, which is perfect for urgent situations. They provide competitive exchange rates that maximize the amount my family receives, making it an excellent value compared to other services. The app and website are user-friendly, and the entire process is straightforward with clear instructions. Remitly is transparent about its fees, so I always know exactly how much it will cost to send money, which helps with budgeting. On the rare occasions when I’ve needed assistance, their customer support has been responsive and helpful, offering support in multiple languages. With its wide reach, Remitly supports transfers to a variety of countries and currencies, making it a versatile choice for anyone with international connections. I also appreciate the robust security measures they have in place to protect user data. Overall, Remitly has made sending money abroad simple, fast, and secure, and I highly recommend it to anyone looking for a reliable money transfer service.
Mixed feelings
Scammi Pro
So I used this app for about two years. And I was more or less pleased with it. But as a world traveler, someone that meets people all over the world (70 countries). Someone that volunteers and is constantly giving back to the communities, it’s super disappointing that I was permanently banned because I broke the agreement. They couldn’t tell me specifically what I did, but I would suspect it’s because at times I would be sending SMALL amounts of money to adults that did not have an identification card. If anyone has traveled outside of the United States, they should know that many people have lost their identification card and cannot get it replaced. It’s very common. Most just simply function with a photo of their identification card on their cell phone. But those can’t be accepted when picking up a transfer. So, Remitly flagged my recent transfer and I contacted them and it took four different conversations, each one being 45 minutes and they still ended up banning me. Unreal. And keep in mind, they never gave me any warning whatsoever. Just peppered me with questions. “How do you know this person. Where did you meet this person? What was the money for?” It’s none of their business. It’s not like I’m sending thousands of dollars. Who cares if I’m sending $20 to somebody so they can have a cake for their mother’s birthday. Ridiculous.
Developer Response
Thank you for contacting us and bringing this matter to our attention. We understand that requiring additional documentation can be inconvenient.As a regulated financial institution, identity verification is essential to ensure the security of your account and transactions. While we recognize this may require additional effort, please be assured that your safety and the protection of your funds are our paramount concern. We appreciate your patience and cooperation as we complete this process.
Terrible Customer Support & Unclear Instructions
Wsdxop
I had two issues with Remitly:1. My transaction was not being received by my recipient. So I contacted customer support. They said they’d contact the “concern team” and then told me they’d get back in 2-3 business days. The transaction was already late at this point so I asked if there was a phone number or email for the concern team and they said no. What kind of department doesn’t have an email or phone number?? They just kept saying that there was nothing they could do but that the concern team was contacted. And this was my first time using Remitly and $3000 was already taken out of my bank account. So you can see why I’d be concerned and why I wanted to get the contact info to check in the status of my transaction.2. Unclear instructions for referral link. I clicked on the referral link I received and the link led me to the website where it said “download the app”. So I did so and made my first transaction but didn’t see the $20 reward. I thought it’d come through after the transaction goes through. But it didn’t so I called customer service. And they said I was supposed to click on the link again before making the transaction, which was not what the referral link said. The referral link said to register with this link to get the rewards. So I ended up having to call customer service and they just kept saying we see that you didn’t use any link. The instructions should have been clearer.
Developer Response
Hi, we're sorry to hear about experience, we understand that your issue still needs attention, and we'd like to take a closer look at it. Could you please share your contact info on this link https://bit.ly/3ufZsLZ? We appreciate your patience as we work to resolve this for you.
Disappointed
Eleaz Mo
I had been using this app for a while and had no issues until last week when I noticed that one of my credit cards was charged twice through Remitly. I called Capital One as they notified me about this possible fraud, I did not recognize the charges as I never set up my card with my Remitly account. So I continued using my Remitly account and made a couple of more transactions but to my surprise next time my account was locked out, I called customer service and the first woman put me on hold for more than 20 minutes, she was unprofessional and rude, never came back so I hang up and called again. The second woman tried to explain to me the problem, I told her that I didn’t send that money but she would say I am sorry, I am sorry, and in the end told me if I wanted to use my account I had to pay the $100 that was taken by scammers through theft identity or any other way. The supervisor called me as I requested to speak to a manager, and he assured me my relative got the money based off his computer screen, which I found very disrespectful and unprofessional as I explained the facts to him but continue saying that the money was collected by my relative. They cancelled or suspended my account, and so far I don’t think I will get a good resolution but it seems to me that I’m not the first one when I read other customers complaining about scams/frauds. I hope a legal action can be taken against them as the way they treated me was like I was in fact the one committing fraud. 👎👎👎👎
Developer Response
We're glad you are happy with our service! We truly appreciate your business and we’re grateful for the trust you’ve placed in us. : Your Remitly Team
We're grateful to have you as part of the Remitly family. Thank you for choosing us!
In this update, we've addressed bugs and made performance enhancements to ensure a smoother, improved experience for you.
Whenever you need help or answers, you can count on us. Explore help.remitly.com for a wide range of topics to help answer questions you have.
Version 6.63
The developer, Remitly Inc, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Used to Track You
The following data may be used to track you across apps and websites owned by other companies:
Purchases
Contact Info
Identifiers
Usage Data
Data Linked to You
The following data may be collected and linked to your identity:
Purchases
Financial Info
Location
Contact Info
User Content
Identifiers
Usage Data
Diagnostics
Other Data
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More