Rider Experience
Book, Track & Manage Rides
Free · Designed for iPad. Not verified for macOS.
The Rider Experience App makes planning your trip easy. Designed for accessibility and independence, the app gives you real-time ride updates, self-service trip management, and clear communication every step of the way. Whether you’re scheduling in advance or checking on today’s ride, you’ll have the tools you need right at your fingertips.
Built with riders in mind, Rider Experience supports accessible travel by combining intuitive design with powerful features — so every trip is reliable, transparent, and stress-free.
Key Features:
- Easy Trip Booking – Schedule, modify, or cancel rides in just a few taps
- Real-Time Tracking – See exactly where your vehicle is and get live arrival updates
- Trip Notifications – Receive alerts about pickup times, delays, or changes
- Accessible by Design – Compatible with screen readers and accessibility settings
- Trip History & Details – Review past and upcoming rides anytime
- Clear Communication – Stay informed with driver and vehicle information
Ratings & Reviews
- This app hasn’t received enough ratings or reviews to display an overview.
Various UI bug fixes
Security updates
Added support for unscheduled bookings
Improved address matcher to include common locations
The developer, Trapeze Group, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Linked to You
The following data may be collected and linked to your identity:
- Contact Info
- Identifiers
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Location
- Sensitive Info
- Diagnostics
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More
Information
- Seller
- Trapeze Software Group, Inc.
- Size
- 142.3 MB
- Category
- Navigation
- Compatibility
Requires iOS 15.0 or later.
- iPhone
Requires iOS 15.0 or later. - iPad
Requires iPadOS 15.0 or later. - iPod touch
Requires iOS 15.0 or later. - Mac
Requires macOS 12.0 or later and a Mac with Apple M1 chip or later. - Apple Vision
Requires visionOS 1.0 or later.
- iPhone
- Age Rating
4+
- 4+
- Copyright
- © 2026 Trapeze Software Group, Inc.
