Unable to see directed messages on my inbox!! How does it work??????

I’m giving 5 stars in hopes my message is seen. I’m still new to using this scheduling app. The feature that is essential and is missing, is a way to see the list of employees that are NOT working a shift. If I need to get a shift covered I need to see who ISN’T working that shift so I know who to text/message. Without this, the process is really hard and I can’t even guarantee I’ve contacted everyone possible. It currently tells me who IS working that shift already, so it is useless for telling me who to contact that isn’t. A way to help this too is an “employee roster” section with everyone listed out in categories by job title i.e. “Server” “Bartender” “Busser” “Cook”I only use the app to take a 20 second peek at my schedule and to get shifts covered/picked up. I suspect it’s the same way for many others too. Thanks for the help!

This app is incredibly frustrating and poorly designed. The Incoming Trades section shows dozens of shifts coworkers are trying to give away, but they’re not organized by date, and you can’t even see the shift times without opening every single request individually. I currently have 37 offers to sort through!Meanwhile, house shifts are displayed in a completely separate section that actually shows dates, times, and positions. Why can’t all available shifts be displayed together in one organized list?There should be basic features like chronological sorting, filtering by lunch or dinner, and viewing shift times without clicking through multiple screens. These are fundamental functions of a scheduling app.For an app designed specifically for restaurant employees, it makes something as simple as picking up a shift unnecessarily complicated and time-consuming. The interface needs a serious overhaul.

The company I work for just recently made the switch to this app, and it’s been the worst app that I have had installed on my phone in a while. It will randomly log me out if my account and when I try to log back in it says my credentials are invalid. THEN, when I force close the app and try again, I’m already logged in again somehow. It will randomly give error messages and not load my schedule when I need it to, and it’s almost impossible to navigate the app without something being missing or just getting another error message.