The dehumidifier its self is good quality but the app is absolute garbage. At first I couldn’t get my phone to connect to it and now I can’t even login to the app anymore to try again. Tried to create a new account to try again and won’t let me create a different account using a different email….. Very disappointed. At this point I wish I didn’t spend the extra money on this function. The brand needs to pull this product off the shelf until this is fixed. If I would’ve known this ahead of time I would went with a different brand.

Based on other comments, I was worried it wouldn't work. Instructions aren't great. Powered it up inside and connected with the app before installing in crawl space. To connect, needed to power on, connect unit to iPhone via bluetooth, hold up/down buttons to get wifi, enter wifi password. To sign up for an account, I had to use a password with no special characters. I also checked the Agree to Terms box on the opening screen, rather than on the screen that let me register my name. Once all was working, the App is simple and provides the critical info. So, all good!!

This app is absolute garbage and makes me doubt that I made the right decision with the dehumidifier I bought. First, immediately after ordering the humidifiers they told me they had to send replacement motherboards that I had to replace myself in my crawlspace. I got the app working after the laborious process of getting them to connect, then I update iOS and the app no longer functions again. Just blank white screen. How hard is it to design an app that connects to a dehumidifier? Seriously do not buy their products, especially not if it requires this abysmal app.

This is one of the worst apps I think I’ve ever tried to open an account with. It constantly says your password is wrong. It doesn’t give you proper pass or prompts for creating one within its field, no customer support, when I finally did get an account open shortly thereafter I notified that my data is on the dark web. What the heck is wrong with this company? So now I can’t even get in the change my account.