CNN Citizen

Productivity

Only for iPhone

Free · Designed for iPhone. Not verified for macOS.

iPhone

Citizens can lodge complaints through a call center, website or by visiting a ward offices. At call center or ward office, an operator registers a complaint within the system with all necessary details. A complainant can lodge single or multiple complaints during a single call. In all cases, the complainant is given a complaint acknowledgement number. Once a complaint is registered within the system, it is assigned to a concerned area officer dealing with the reported problem. The system automatically sends an SMS to officer alerting him on the complaint for taking required actions. The officer calls the complainant, if necessary, to seek specific details. The officer is expected to resolve the complaint within a specified period of time. Once a complaint is resolved, the officer marks the complaint as closed in the system. The citizen receives an SMS confirming the resolution of his/her complaint. If the citizen is not satisfied he/she can request to re-open the complaint, which is then escalated to higher authority.

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- Performance enhancements to improve your user experience. - Improved speed and reliability of the app across all features. - Added geojson file for check boundary.

The developer, Adit Microsys Pvt.Ltd, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .

  • Data Linked to You

    The following data may be collected and linked to your identity:

    • Contact Info
    • Identifiers
  • Data Not Linked to You

    The following data may be collected but it is not linked to your identity:

    • Location
    • Contact Info
    • User Content

Privacy practices may vary, for example, based on the features you use or your age. Learn More

The developer has not yet indicated which accessibility features this app supports. Learn More

Seller
Adit Microsys Private Limited
Size
75.5 MB
Category
Productivity
Compatibility
Requires iOS 12.0 or later.
  • iPhone
    Requires iOS 12.0 or later.
  • iPod touch
    Requires iOS 12.0 or later.
  • Mac
    Requires macOS 11.0 or later and a Mac with Apple M1 chip or later.
  • Apple Vision
    Requires visionOS 1.0 or later.
Languages
English
Age Rating
18+
Copyright
© Chhindwara Nagar Nigam