Stratasys Service App
Reference
Only for iPhone
Free · Designed for iPhone. Not verified for macOS.
iPhone
(Currently support J35 and J55 series, but more technologies to come!)
Welcome to everything you need to keep your printers up and running.
Your complete support companion for Stratasys J3 and J5 Series PolyJet 3D printers. Get expert guidance, troubleshoot issues, and connect with support (North America only) — all from your pocket.
Guided Maintenance Wizards Follow step-by-step wizards for over 16 essential procedures including routine cleaning, head calibration, material replacement, preventative maintenance, and more. Each wizard includes video demonstrations (if available), detailed instructions, safety notes, and helpful diagrams.
AI Support Assistant Get instant answers 24/7 from an AI assistant trained exclusively on official Stratasys documentation. Ask questions in plain language, get verified answers, and receive direct recommendations for the right wizard or guide.
Real-Time Alerts Stay informed with push notifications for firmware updates, service bulletins, and important announcements. Alerts support rich media including images, videos, and links. Save, search, and archive alerts for easy reference.
Troubleshooting Guides Quickly diagnose and resolve issues with dedicated troubleshooting guides covering common and advanced scenarios — from dynamic nozzle tests to hard shutdown procedures.
Live Video Support Connect face-to-face with Stratasys technicians through integrated video calls when you need hands-on assistance beyond what guides can provide.
Industry-Specific Support Select your industry during setup and receive tailored support routing — (Currently US only!)
Bilingual Support Full English and Spanish language support across all wizards, guides, alerts, and interface elements. Switch languages anytime in Settings.
Personalize Your Experience Customize the app with your choice of theme colors, gradients, and art-inspired presets. Register and manage multiple printer serial numbers in one place.
Available for Stratasys customers across Aerospace, Prototyping, Design, Tooling, Production Parts, Packaging, Medical, and Dental industries.
Ratings & Reviews
Updates to design, layout and bugfixes
The developer, Adam Disanza, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Identifiers
- Usage Data
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More
Information
- Seller
- Adam Disanza
- Size
- 106.3 MB
- Category
- Reference
- Compatibility
Requires iOS 15.1 or later.
- iPhone
Requires iOS 15.1 or later. - iPod touch
Requires iOS 15.1 or later. - Mac
Requires macOS 12.0 or later and a Mac with Apple M1 chip or later. - Apple Vision
Requires visionOS 1.0 or later.
- iPhone
- Languages
- English
- Age Rating
4+
- 4+
- Copyright
- © 2026 Stratasys