RAVEN Alerts
Real Time Incident Alerts
Free · In‑App Purchases
WNY Incident Alerts, Inc. is an organization that reports on emergency incidents across the Western New York area. Our proprietary app, RAVEN, provides real-time information regarding emergency incidents to our subscribers, as well as allowing our volunteer dispatchers the ability to easily report.
more The WNY Incident Alerts Raven app is one of the best apps for keeping me up to date on weather statements and when there is police presence or fire presence for an MVA or a fire or a police matter so I know what roads to avoid love the app.
The WNY Incident Alerts Raven app is one of the best apps for keeping me up to date on weather statements and when there is police presence or fire presence for an MVA or a fire or a police matter so I know what roads to avoid love the app.
Downloaded the app not to long ago and have used it a lot. It’s such an easy app use
Downloaded the app not to long ago and have used it a lot. It’s such an easy app use
Love the app. Keeps me updated on emergencies so I can avoid that specific area.
Love the app. Keeps me updated on emergencies so I can avoid that specific area.
Best App in Western New York for real time alerts on all emergency related calls!
Best App in Western New York for real time alerts on all emergency related calls!
Improved push notification reliability and notification preference controls.
8.9.7 6d ago
Includes reliability and usability improvements across the app.
8.9.6 Aug 1
Streamlined Facebook invitation review for administrators, including Page-level invite access and faster queue review. Also includes reliability improvements.
8.9.5 Jul 26
Updated SMS opt-in consent and improved notification preference controls.
8.9.4 Jul 22
This release streamlines post-login workflow for dispatcher roles, adds saved scanner/media presets, and improves audio and media reliability across incident workflows.
8.9.1 May 15
This update improves audio and media reliability, refines dispatcher and incident workflows, and includes stability and performance improvements across iPhone, iPad, and Mac.
8.8.3 Apr 22
This update improves incident workflow reliability, adds clearer tone pack download details, fixes shared audio playback behavior, and aligns the app branding more consistently as RAVEN Alerts.
8.8.2 Apr 14
Built-in support purchases are now available on iPhone and Mac, keeping contributions inside the app as required by Apple. This update also improves incident workflow reliability, strengthens editing and approval locking, restores embedded media behavior, and continues refining the tone review and transcription tools for dispatcher use.
8.8.1 Apr 10
Embedded tone approval updates
Incident approval and edit locking improvements
Applications access fixes and stability improvements
8.8.0 Apr 8
Bug fixes
Revamped splash screen
8.6.7 Apr 4
Fixes attached dispatch audio playback in recent incidents, adds scanner stop controls, improves pinned-channel recovery, and corrects media channel filtering behavior.
8.6.6 Apr 1
8.6.5 fixes recent incidents so Primary and Mutual Aid departments display correctly after submit.
8.6.5 Mar 29
Scanner stability improvements and dispatcher workflow fixes.
- Fixed scanner replay loops and clip cutoffs during live playback refreshes
- Improved scanner audio attachment reliability when creating incidents from clips
- Added automatic backfill for missing dispatch-audio social comments
- Expanded FBNY posting access to level 4 and 5 users
- Added server-side push audit logging for targeted Android notification troubleshooting
- Refined FBNY responder formatting and fire-primary/mutual-aid handling
8.6.3 Mar 25
Scanner stability improvements and workflow fixes.
- Fixed scanner playback loops and reduced clip cutoffs during queue refresh.
- Prevented transient queue refreshes from interrupting a clip that is already playing.
- Improved tone-only scanner behavior and recent clip filtering.
- Fixed dispatch audio attachment when creating a new incident from a scanner clip.
- Fixed FBNY posting workflow and formatting.
- Fixed photo approval and social posting issues.
- Restored SMS wording and SMS consent prompts in account settings.
- Corrected the daily dispatcher activity report metrics.
8.6.1 Mar 23
Migrated to new server for better reliability and faster turnaround.
Added media tab for dispatchers for scanner functionality
8.5.2 Mar 20
User-facing app changes (iOS + Android)
Facebook permalinks now render reliably in Recent/Detail views.
Social links now show readable page labels (not numeric page IDs).
SMS preference flow now includes required consent + optional emergency voice opt-in.
SMS preference persistence was hardened (user preference retained even when global SMS routing is off).
Rejected drafts are removed from Drafts view after 60 minutes.
Dispatcher/Admin workflow changes
E-Scanner toggle state behavior was fixed so pending activate/deactivate requests stay aligned in UI.
Draft visibility rules remained enforced for levels (including owner-only level-2 draft visibility).
Incident/social visibility behavior was improved for multi-destination posting context.
Approval/edit workflow reliability improvements from this week were included in this package.
Weekly rollup build includes the current dispatcher/admin fixes already merged in this branch.
Server/API/integration changes
Original social posting moved to direct Facebook Graph posting (with Zapier fallback where needed).
Multi-page token handling was hardened (per-page token resolution + management token support).
Social post metadata now persists for continuity (post_id, permalink_url, page_id).
SMS is now routed directly to Twilio with consent/phone-validation safeguards.
Server changelog entries from this week were included in the release notes package.
8.4.9 Mar 12
What’s New in 8.4.2
Improved Android push notification reliability and token handling.
Fixed fire department loading when “adjacent counties” is selected.
Updated department alert tone behavior:
Single fallback tone when no custom tone is set.
Multi-company alerts now play each selected department’s custom tone (missing tones skipped).
Added a standalone in-app Map tab based on your app preferences/recent setup.
General stability fixes, endpoint/login hardening, and branding cleanup.
8.4.2 Mar 9
• Updated to version 8.3.15 (build 80315)
• Added individual company alert tones to play upon alert (if available)
• Submit screen cleanup: City is now plain text entry (browse dropdown removed)
• County and Dispatch Center labels/layout refined for clarity
• Details field reduced in size for faster one-screen reporting
• Quick Dispatch buttons now use a compact 4x4 default layout
• General stability and performance improvements
8.3.15 Feb 26
Added new engagement cards for Donate, Volunteer, and Sponsor across key screens.
Fixed volunteer application link routing and improved CTA reliability.
Sponsor action now opens direct email to admin@wnyincidentalerts.com, plus UI polish and stability fixes.
Miscellaneous bug fixes and enhancements
8.2.1 Feb 21
What’s New in Version 8.1.2
Fixed an issue where tapping a push notification could open a warning screen instead of the incident detail.
Improved push deep-link routing compatibility for incident alerts.
Improved push delivery reliability with better token handling and routing hardening.
Added responder output improvements so Fire, Police, and EMS agency names display correctly when available.
Added an in-app changelog feed in the About section.
Added an admin filter-audit tool to verify subscriber routing behavior.
General bug fixes and stability improvements.
8.4 Feb 18
Changed from WNYIA Dispatch to RAVEN - Real Time Alerts and Verified Event Network
**PRIOR VERSIONS OF WNYIA DISPATCH WILL NOT FUNCTION**
Added several dispatching features along with enhanced functionality
Added enhanced filtering for emails and push notifications
Added ability to rearrange tabs
Several bugs addressed and squashed.
8.2 Feb 12
Added enhanced filtering for incidents and departments
Ensured user preferences remain saved for future use
Enacted filtering for push notifications to be in line with user preferences
6.3.1 Jan 29
Added User Dashboard with Analytics
Added important notices and warnings
Added Welcome Screen
Misc. Bug fixes
6.2.1 Jan 21
5.4.2:
Added user dashboard with month to date and daily statistics
Added additional quick buttons for incidents
Improving mapping and geocoding
Increased duplicate incident threshold to 10 minutes
Added a "no departments selected" warning
Admins can now delete incidents
5.4.2 Jan 18
Improved push notification reliability and notification preference controls.
more Version 8.9.7 6d ago
Data Not Collected The developer does not collect any data from this app.