The first two months of printing was awesome. My variety of selections of 3-D prints that I could do was amazing, but then a couple months later I started having issues with the app. So, basically I was getting ready to print something else. I opened the app. Nothing was loading!!! so I restarted my phone nothing changed. It kept saying nothing here. Try searching something else. I did search something else. Nothing showed up the top buttons, I pressed one of them and it said nothing was welding so I logged out I restarted my device I logged back. I tried to log back in and I can’t log back in! awesome app but has a big issue (for me at least.)

I can’t believe how good this app is. I used to only be able to get prints using my super Langley computer and they would barely work but once I got this app I have been printing at least five things a day. It’s super easy to set up and very bringing our friendly. Make sure to turn on notifications from the app so it can give you a notification when you’re done printing. That is super nice. Has lots of models. Super nice to have love it.

I purchased a Flashforge printer because I wanted to inspire my son to learn 3D printing and engineering. Unfortunately, the software experience has been so frustrating that it’s doing the opposite.Your software is confusing and difficult to use. I can’t even reliably open or print the downloadable models in your own catalog. Many of them stall during the slicing process, often at 66% or 99%, and never complete.The preview window is another example of poor design. It’s a long, narrow rectangle that makes it nearly impossible to see the model. It’s like trying to look at an elephant through a narrow slit. Why isn’t there a normal-sized preview window?Customer support has been equally disappointing. I’ve been waiting over two hours for a response with no help. There is no phone number to call, very little documentation, and no clear instruction manual. For a beginner, the learning curve is unnecessarily steep.My son’s friends all use Bambu printers. They tell him it’s easy to download, slice, and print models without fighting the software. Meanwhile, we’re spending hours trying to figure out basic tasks instead of actually creating things.I didn’t buy this printer because I wanted another technical challenge. I bought it because I wanted to encourage creativity and spend time building projects with my son. Instead, we’ve spent our time troubleshooting software.Please take this as constructive feedback. The hardware may be capable, but the software and user experience need significant improvement. Right now, it feels like software designed decades ago with very little focus on usability.I hope you’ll invest in making the experience simpler, more reliable, and better supported for families and beginners.

This app has worked well after having had some initial issues. However, now that it is up and running, it is not without it’s occasional crash. Overall, it’s simple to use but there are a couple of ways it could be improved….1) when adjusting the size and orientation of the print, it would be nice to be able to make more of the same print in that run if spacing permits. There’s currently no option to do this, making it inefficient. 2) since not all FlashForge’s are built alike, models like the Adventurer 5M are limited to a single print color. It would be beneficial to switch colors at a selected slice and not have to hover over the print bed to manually pause to perform the color change. 3) unless I have missed something, there is no way to upload a creation in the mobile app, which is the way FlashForge wants us to go, would be beneficial.