1CS.ai
One AI Chatbot for All Your CS
Only for iPhone
Free · Designed for iPhone. Not verified for macOS.
iPhone
Meet 1CS.ai — the AI that handles customer support for you, 24/7. One knowledge base, every channel, zero hassle.
1CS.ai — AI Customer Support, Simplified.
Say goodbye to missed messages and overwhelmed support teams. 1CS.ai is the all-in-one AI-powered customer support platform that works for you — 24 hours a day, 7 days a week.
• AI That Knows Your Business
Train your AI agent once with your own knowledge base, and let it handle customer questions automatically — accurately and instantly. No coding required.
• Every Channel, One Inbox
Manage conversations from WhatsApp, Instagram, Facebook Messenger, Email, Telegram, Line, SMS, and your website — all in a single place. No more switching between apps.
• Smart Escalation
Your AI knows its limits. When a conversation needs a human touch, it hands off seamlessly to your team — at the right moment, every time.
• Always On, Always Ready
Set your AI's working hours and timezone. It handles customers while your team sleeps, and passes the baton the moment your team is back online.
• Built for Teams
Assign conversations, add labels, set priorities, and collaborate with your team in real time. With canned responses and macros, your team replies faster than ever.
• Stay in Control
Track SLA performance, monitor delivery status, and manage contacts — all from the palm of your hand.
Whether you're a small business or a growing enterprise, 1CS.ai gives your team the power of AI without the complexity.
Download 1CS.ai and let AI handle the first response.
Ratings & Reviews
- This app hasn’t received enough ratings or reviews to display an overview.
What's New in Version 4.5
Quick Replies just got a lot more powerful.
You can now create new Quick Replies directly from the Settings page — tap the
+ button, enter a short code and your reply content, and it's ready to use
instantly.
Saving a reply from a live conversation is even easier: long-press any message
bubble and tap "Save to Quick Replies." The message content is pre-filled for
you — just add a short code and save.
To delete a Quick Reply, simply swipe left on the card in Settings to reveal
the delete button.
Also in this update:
- Refreshed conversation bubble design with improved colors and readability
- Bug fixes and performance improvements
The developer, Kunpot Mopoung, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Linked to You
The following data may be collected and linked to your identity:
- Contact Info
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Contact Info
- User Content
- Identifiers
- Usage Data
- Diagnostics
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More
Information
- Seller
- Kunpot Mopoung
- Size
- 47.3 MB
- Category
- Business
- Compatibility
Requires iOS 15.6 or later.
- iPhone
Requires iOS 15.6 or later. - iPod touch
Requires iOS 15.6 or later. - Mac
Requires macOS 12.0 or later and a Mac with Apple M1 chip or later. - Apple Vision
Requires visionOS 1.0 or later.
- iPhone
- Languages
- English
- Age Rating
16+
- 16+
- Contains
Unrestricted Web Access
User-Generated Content
- Copyright
- © 2025 1CS.ai. All rights reserved.