I honestly never do reviews and I was skeptical about the whole thing but after the first 24 hours after depositing 40$ I did get the cash back but it wouldn’t let me redeem, you have to play it, but I did win 35$ from that 40$ (luckily) and it did let me redeem it but I only redeemed 25$ and there was like a 3 dollar processing fee of 3$ (The Redeem “Processing Fee” goes up the more you redeem as well which is straight up robbery if you ask me) so I only got 22$ and I did it through my PayPal and I didn’t think it would do it but I got a text from PayPal and checked my PayPal and the 22$ did go through. It took like 5-10 mins to process. So other than the bs redeem processing fee, everything has been legit. So idk what’s going on with a lot of peoples accounts (bank, PayPal, or however you set it up), it worked fine for me (I used PayPal). Oh and another thing the “bonus SC” your supposed to get (mine said like $158), it only gave me 60 cents, and you have to buy the bonus (again mine was 158$) for like 150$. Yeah im good on that lol but all in all again it worked fine for me redeeming and everything. Check your account and make sure everything is correct and your ID matches and everything it set up correctly.

Now I loyal give five stars to this game until today read on to find out why .I’ve been playing this app for months and months now I play it every day .I love it and it has like “sister” games , I wanna say like Jackpot Nights and Bruno Reels. Well, it’s been great every day for almost 5 months now on all these games but recently it started with Bruno Riles, then about a month later jackpot Knights also did it where I redeem and instead of coming to my account within five minutes or less it didn’t come in at all and three days later it blocked me out of the game completely and says that they declined the redemption because of suspicious activity now I lost I can’t get back into those two games ever I’ve gone round and round with Support now on this one just now it did the same thing and it’s not in my account. The redemption and Support AI is telling me the same thing and sure enough I can put my life on it that in three days they’re gonna have me blocked out of this game as well I don’t know what’s going on why this is happening. I have not changed anything on my redemption account. Everything is the same with my account on the game, nothing’s changed so there should be no reason for this to happen and I love these games and I wish that they could fix it so I can get back in and keep playing these games. I play them every day all day loyalty.

0 out of 5 for the WORST most incompetent staff and protocol for effective customer service!!! I won $1600 off a $10 deposit and freeplay issued By THEM for previous deposits made by me on Wednesday… I go to withdraw and they say they have me under review for money laundering I played with $10 in my own apple pay wallet money and their SC FreePlay from Wednesday’s losses and yet their investigating me for money laundering and have been reviewing it for three days already!! if you have a five dollar withdrawal, they’re cool anything more than a couple hundred and you’re the victim of a foreign conartist app! So save yourself the headache don’t deposit with them. I’ll come back and let you know if they actually did their job and put the money I won into my debit card (that is my usual payment account that I both deposited and received winnings from). Now they won’t let me cancel my withdrawal while they pretend it’s under review for three days after I’ve already been verified through the life selfie id me scan and my address and license submission that have long been already verified and approved from prior winnings payment receipt!!! They are run by bots and people who don’t know a thing about customer service and cannot carry out a simple request like cancel my withdrawal, which is never an issue on any other app unless it’s already been paid via blockchain ! They want to toy with my winnings and decide whether they’re gonna rob me or launder it!

For four days I’ve had to deal with their “customer service” who lie about why a redemption is being held. I tried to withdraw $2200… they said it was too high of an amount and to do smaller amounts. I did $800 withdrawals with no issues and then after the fourth one for $500, they held it. They would not give a clear answer as to why … even telling me I need to video myself and submit documentation as proof of who I am. The redemption still wasn’t released until like ten hours later. I am VIP status which says “instant withdrawals” on their app. I did another redemption today and they said $500 was too high (even though I did $800 redemption a couple days ago) and to do between $200-$300 withdrawals instead. So I did $250. It still hasn’t gone through even though I’ve asked about it repeatedly. One “customer service rep” will say one thing, and another will say something else. One even told me the $250 redemption request was too high! When I asked about their advertisement of “instant withdrawal” for VIPs, they said (and I quote) “Our game team acknowledges that our in-game instructions can sometimes be unclear.” Saying you have instant withdrawal is actually pretty clear…. They’re just not doing it.It is not worth even trying this app. It is a money trap and obvious false advertisement that they admit.