Compass: Real Estate & Homes 4+

Clair Hoyt is the BEST! We were immediately blown away with her friendliness and customer service. She's a very kind person and very helpful. Not to mention she's great at what she does. She coordinated everything we needed before visiting Boston in order to buy a place and move. She even picked us up at the airport so we could immediately go look at the string of places that we were interested in. We found a great place that we were happy with. Even after everything was said and done, she checked in with us to make sure we were still happy, or if we needed services for moving to our new home. She's thoughtful and thorough with her work. She is a pleasure to work with and made looking for a place to live in a completely new place EASY. We highly recommend her specifically, but also believe in the company she works for, Compass. What a user friendly website/app! It made everything smooth and easy to evaluate the places we were looking at. We could easily sort by price, location, and qualifications we were looking for in a place. We loved that Clair had access to our collections so that she could see our comments, talk to us, know what we were looking for, and she could recommend new places. It made our search easy to look at places that our realtor already scouted out for us. Overall, 5 stars for Clair, Compass and our overall experience.

We recently started using Compass through our new agent. It’s a really great way to share properties including notes about each one and overall have everything at your fingertips when using an agent during your housing search or just browsing. Luckily for us our agent has kept us up to date every step of the way - even at 10pm some nights! - and this app has been an indispensable tool for how we’re able to communicate with everyone involved in the search. However the app isn’t perfect. I’ve experienced multiple crashes while using it, but what would be incredibly useful is when you receive an update or message about a property a feature on the Workshop or Collections page that links you directly with the notification itself. The only way you’re able to view the message is by clicking the push notification or link via email and, once in the app, then scrolling to that particular property and looking for the yellow dot that indicates a message is waiting. If you’re like me and have more than 10+ properties that you’re eyeing this becomes pretty cumbersome. Also, it’d be nice to edit the order of the saved properties in your Collections however you’d like, either by ultimate favorites, notification waiting, last viewed, etc.. I’m hoping there will be an update with the Compass app soon but in the meantime it’s been very useful despite the roundabout way to view and read your notifications.

Huge fan of Compass and everything that they’re doing. A lot like Redfin or Zillow, but better looking features in the app and with better people involved in the company from what I can tell. Been very impressed by Robert Reffkin anytime he’s on CNBC. Smart guy. In our market here in Chicago, Compass seems to have taken over the market out of nowhere. My wife looks at real estate everyday, and is always on Compass searching for places. The Coming Soon places are cool - only available on their site and their app I guess. Haven’t tried the private exclusives yet - I believe if you work with one of their agents you can see hidden properties that no one else can see? Also had a friend do Compass Concierge to fix their place up for free before they sold. They got more money on their place and did really well. Really happy with it from what they said. A few bugs I’ve noticed in the app, but not bad. Last update fixed a lot. Way better than Zillow, and I like better than Redfin too. Thanks guys keep up the good work!