Manage your Spark services in one place.
Check your usage, pay bills, top up, manage roaming and find support whenever you need it.
Manage your mobile, broadband and other Spark services in a simpler, more personalised app experience.
Everything you need, all in one place:
• View data usage, balances and bills
• Top up prepaid and pay bills
• Manage plans and roaming
• Update account and security settings
• Switch between accounts
• Check outages and get support
Your new Home screen shows important updates, recommendations and next steps so you can quickly see what needs your attention.
We’re building smarter, more personalised ways to help you stay connected, informed and in control.
This app is great for tracking voice, text, and data usage. It will also very easily allow you to top-up. That's about it, though. Something else like an in-app "Telecom Wifi-Spot Locater" would be appreciated. This app should have move functionality than just paying for service and viewing usage...
Does not work
aaronaaronxx
I have four prepaid lines with Spark. For prepaid lines, the app is essential for topping up prepaid balances. However, for me at least, the app doesn’t work for this basic task. I’ve added lines and added multiple credit cards for payment - and still can’t top up. I’ve spent upwards of two hours in chat with Spark support and they can’t get it to work either.The app and system behind it are a great idea, but the execution leaves much to be desired.
Go with another carrier
i hate purple diving game
Every thing I've tried to do with this provider I've had problems with. I can't add minutes and had problems making an account and have spent hours on hold and on the phone with no resolution.
Developer Response
Kia ora! We're really sorry to hear about the trouble you've had using our app. You can reach our care team via the messaging platforms listed here: www.spark.co.nz/message-us If you still need help, feel free to send us a Private Message and we'll reply as quickly as possible. We're here to help! ^Grace
Good when it works and you don’t have to do anything on it
10363933335
Bought add ons that have just not worked, not much in the way of customer support, frustrating to manage
Developer Response
Kia ora! We're sorry to hear you haven't had the best experience using our app. If you still need help getting this sorted, please reach our care team via the messaging platforms listed here: www.spark.co.nz/message-us We'll reply as quickly as we can! ^Grace
Introducing the new Spark app.
We've redesigned the Spark app to make everyday tasks faster and easier.
This update includes:
• A fresh new look and easier navigation
• Improved usage, billing and roaming experiences
• A personalised Home screen with relevant updates and next steps
• Faster access to help and support for common issues
• Easier account management, including switching between plans and accounts
• Improved onboarding to help you get started faster
We're just getting started. More personalised and proactive features are coming soon.
Version 4.0.0
The developer, Spark New Zealand Trading Limited, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Used to Track You
The following data may be used to track you across apps and websites owned by other companies:
Usage Data
Data Linked to You
The following data may be collected and linked to your identity:
Identifiers
Usage Data
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
Location
Identifiers
Diagnostics
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More
