We're always working hard to optimize our app with the latest technologies and best new features. This version includes a number of UI/UX improvements as well as stability enhancements.
Ratings and Reviews
Convenience at its best!!
We’re staying at a hotel in Phuket for a month long vacation. But hotel prices for food are drastically higher than any of the restaurants. Kids don’t want to leave poolside and we were forced to overpay for meals - ordering from hotel, Food Panda really helped out!! Once we discovered this Service - I couldn’t believe that it’s possible!! Not only there is no delivery charges, there is almost always coupon available to use (on top of already lower prices of meals!). Delivery is quick and food always arrives hot, on time and in great condition!! Drivers are very polite and nice and although happy to receive tip - never expect it as a must! Now my kids can play at the pool all day, we get great food delivered straight to us and we do not pay insane prices of the hotel restaurants!! Thank you Food Panda! We will definitely continue to use this service when we go back home!
The worst food delivery service in town
If you enjoy cold food, and third rate customer service then this is the way to go. I've used Foodpanda on numerous occasions, prior to the launch of Pathao delivery and also before that when there was only Hungrynaki and Foodpanda. Since day 1 foodpanda has only been disappointing. It's one thing to have your food delivered late but it's entirely another thing when you have complete and utter disregard for your customers. The only time I am forced to order from them is when I can't find a restaurant on Pathao delivery or hungrynaki. They have a ridiculous chat service for when you want to find out why your food is late or why their hotline isn't working. All you'll get is an apology followed by NO follow up message on where or when your food is getting there. Then the chat magically disappears while you're sitting there starving and before you know it you have to open up yet another chat to convey the same message you painstakingly typed 20 minutes ago. I think their messaging service is their sick way of buying time from customers when they can't deliver.
And you know whats the absolute saddest part? I have written these complaints over and over again in hopes that perhaps ONE day they may take notice...forget about their crappy customer service, the least they can do is respond to these reviews but that too is too much to ask. And always this review (just like the tonnes of others I've left) will fall on deaf ears :)
WORST FOOD DELIVERY SERVICE EVER
Food Panda is THE WORST FOOD DELIVERY SERVICE I have ever used. All my orders from Food Panda are ALWAYS late. Their app is horrible, it never updates the status of my orders, and never accurately shows how long my food is going to take. Even if I preorder for my food to be delivered at a later time, they somehow manage to deliver my food 45 minutes late. And not to mention, their customer service is horrible. They have a chat where you can talk to a representative but all they will say is “We’re sorry your food is late.” Well they aren’t the ones that are starving while they wait for their food, we are. And the representatives will not answer any of my questions properly, they just ignore the complaints and blatantly ask “Is there anything I can do for you?” when they obviously see all the questions I have. My last string was when it took them 90 minutes to deliver my food from a restaurant that was less than a mile away from my location. Most ridiculous and incompetent delivery service ever. Food Panda customers, please refuse to pay for the food, or accept it at all if they deliver it late. These people need to be held financially responsible for their actions or this will never get better. They just won’t understand what it means to work with deadlines and time constraints. And they probably don’t realize people need to eat their food in a timely manner.
- Internet Services Polen Sp. z o.o.
- 178.7 MB
- Food & Drink
Requires iOS 9.0 or later. Compatible with iPhone, iPad, and iPod touch.
English, Arabic, Burmese, Cambodian, Chinese, Danish, Dutch, Estonian, Filipino, Finnish, French, German, Hebrew, Hindi, Indonesian, Italian, Japanese, Korean, Laotian, Malay, Norwegian Bokmål, Polish, Portuguese, Romanian, Russian, Simplified Chinese, Spanish, Swedish, Thai, Traditional Chinese, Vietnamese
- Age Rating
- Rated 4+
- © Foodpanda 2018
With Family Sharing set up, up to six family members can use this app.