Heatmiser Neo

Name: Heatmiser Neo
Rating: 4 (240 reviews)
Author: Heatmiser UK

Multi Zone Smart Heating

Free

240 Ratings
Ages

4+
Years
Category

Utilities
Developer

Heatmiser UK
Language

EN
+ 4 More
Size

192.7
MB

The Heatmiser neoApp is intended to be compatible with the Heatmiser neoHub, neoHub Mini, and neoStat WiFi. The devices that are included are the neoStat, neoStat Pro, neoStat Touch, neoStat WiFi, neoUltra, neoAir, neoStat-HC, and neoPlug. Collectively, they provide you with the most extensive method to manage your heating system and appliances from any location. Flexible GeoLocation - With No Subscription Our flexible Geo location system puts you in control. You don't need to switch the entire house heating off when you leave, you can decide on a room by room level what happens. Smart Profiles With Neo Smart Profiles, you can create and store multiple Profiles in the neoHub ready for use later. Our new "Apply to" function lets you quickly assign the profile to any number of zones in your home. Programming your heating system has never been so simple. Multi Location Neo supports Multi Location, enabling you to quickly switch between any of your locations. Hours Run Hours run provides insights into energy consumption for maintaining ideal temperatures at home. Reveal heat source usage by day, week, month, or room (if zoned). Hours Run provides you with information that you can use to see how much you have spent based on your gas or electricity rates. Compare from week to week to see how much more or less you have used. And, if you have multiple zones using more than one thermostat, optimise a room’s efficiency, be that insulation or temperature settings.

Ratings & Reviews

4.0

out of 5

240 Ratings

Neo Heatmiser
10/10/2020

Quest1931
Terrible upgrade to the interface, the screen colors are awful making it very difficult to read, they use light grey on a grey screen, the first app was white text on orange background which was equally as bad, who developed and checks this garbage?. did the black on white cost more. Not a user friendly app in any way, the screen doesn’t even rotate on the iPad, the programming is now far more complicated contacted customer service many times but they don’t care, some improvements to the hub but it’s still not 100 % stable.I have this system as part of a smart home and can’t wait for my tech guys to find a suitable replacement for this second rate system. Some clown thought it would be good to give you 1/2 degree increments, WHY? The information on the hub can’t be transferred to a new hub so has to be re input, all in all it’s really rubbish
Neo Heatmiser
10/10/2020

Quest1931

Terrible upgrade to the interface, the screen colors are awful making it very difficult to read, they use light grey on a grey screen, the first app was white text on orange background which was equally as bad, who developed and checks this garbage?. did the black on white cost more. Not a user friendly app in any way, the screen doesn’t even rotate on the iPad, the programming is now far more complicated contacted customer service many times but they don’t care, some improvements to the hub but it’s still not 100 % stable.I have this system as part of a smart home and can’t wait for my tech guys to find a suitable replacement for this second rate system. Some clown thought it would be good to give you 1/2 degree increments, WHY? The information on the hub can’t be transferred to a new hub so has to be re input, all in all it’s really rubbish
Not intuitive at all
10/06/2019

kxkcd
Overall my smart heating control setup is probably more of a time waster than a time saver. Every couple of months it stops working and everything seems to need rebooted. Help docs online are not helpful. It would be great the have a help section in the app that shows step by step instructions to determine:1. Is the Neo hub connected to the central heating control (is an orange “link” light on the hub good or bad? Should it be green?)2. Is each thermostat connected to the hub?Etc.I think the main problem with troubleshooting when it stops working is the delay between the app sending requests to the hub and the hub sending them to the central heating control, as this seems to take minutes. It would be great if the app included some kind of troubleshooting mode that gave more detailed info about the status of each component, e.g. the hub knows that it needs to turn the heating on, and it is connected to the central heating control successfully but it just hasn’t sent the command yet.
Not intuitive at all
10/06/2019

kxkcd

Overall my smart heating control setup is probably more of a time waster than a time saver. Every couple of months it stops working and everything seems to need rebooted. Help docs online are not helpful. It would be great the have a help section in the app that shows step by step instructions to determine:1. Is the Neo hub connected to the central heating control (is an orange “link” light on the hub good or bad? Should it be green?)2. Is each thermostat connected to the hub?Etc.I think the main problem with troubleshooting when it stops working is the delay between the app sending requests to the hub and the hub sending them to the central heating control, as this seems to take minutes. It would be great if the app included some kind of troubleshooting mode that gave more detailed info about the status of each component, e.g. the hub knows that it needs to turn the heating on, and it is connected to the central heating control successfully but it just hasn’t sent the command yet.
Heatmeiser Neo
02/03/2019

boris-the-blade
I have this system installed in a 250 square meter home with a rent out unit and a main part. I’m controlling waterborne floor heat in 16 rooms via 230v actuator valves. I was under the impression that these guys actually cared but now I know they don’t. They claim this system is HomeKit compatible. However there’s so many bugs with the HomeKit portion that it borders to unusable. I’ve contacted support many times with these issues. Initially they were helpful and tried to fix the bugs, but recently they have just stopped responding. This system is not HomeKit compatible! It’s just a sales pitch!
Heatmeiser Neo
02/03/2019

boris-the-blade

I have this system installed in a 250 square meter home with a rent out unit and a main part. I’m controlling waterborne floor heat in 16 rooms via 230v actuator valves. I was under the impression that these guys actually cared but now I know they don’t. They claim this system is HomeKit compatible. However there’s so many bugs with the HomeKit portion that it borders to unusable. I’ve contacted support many times with these issues. Initially they were helpful and tried to fix the bugs, but recently they have just stopped responding. This system is not HomeKit compatible! It’s just a sales pitch!
BEWARE: inoperable 4.0!
08/25/2025

Very Sad!
Did not carry over schedules from old app. Fails to schedule Hot Water correctly. Apparently conflicts with old app still being used on another phone for same system. Responsive customer service but still problems after countless emails. Phone customer service goes to non-working number. Curious to issue on a UK holiday weekend.
BEWARE: inoperable 4.0!
08/25/2025

Very Sad!

Did not carry over schedules from old app. Fails to schedule Hot Water correctly. Apparently conflicts with old app still being used on another phone for same system. Responsive customer service but still problems after countless emails. Phone customer service goes to non-working number. Curious to issue on a UK holiday weekend.

Bug Fixes.

Version 4.0.4

Jan 22

Data Not Linked to You

The following data may be collected but it is not linked to your identity:
- Location
- Contact Info
- Contacts
- Identifiers
- Usage Data
- Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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