The WestJet app is your new favourite travel companion!
WestJet launched in 1996 with three aircraft, 250 employees and five destinations, growing over the years to more than 14,000 employees, 200 aircraft, and flying 25 million guests a year to over 100 destinations in 25 countries.
The WestJet app is what you need, when you need it.
Check in on the go. Easily access electronic boarding passes and itineraries. Receive helpful notifications. With the WestJet app, it’s all in the palm of your hand.
Every flight is entertaining.
Streaming in the clouds is a dream. The WestJet app lets you access WestJet Connect, our in-flight entertainment platform. You’ll enjoy free access to a huge selection of popular movies, TV shows, and music stations. Plus, our dark design reduces light from the screen, providing a better experience for you and those around you.
Where will you go next?
The WestJet app makes it easy to get where you’re going. Find and book flights, and get updates on your itinerary.
Make your trip even more rewarding.
Flying with WestJet has its benefits, especially if you are a part of our award-winning WestJet Rewards program. With the app, you can track your tier status, WestJet points, available vouchers and travel bank balance.
Actually had to DELETE the app to check in for flight.
ktzookeeper
While attempting to both create an account and later while trying to check in, I was continually given error messages and informed that I had no internet connection when I was connected to fully functioning Wi-Fi and data networks. In an attempt to circumvent the problem, both times I had to use the mobile site on my device’s internet provider. While this did work for creating an account, the neither the mobile site nor the app would retain my booking number and flight information so every time I wished to access either, I continually had to re-enter all of my booking information. When it was time to check in, as mentioned before, I had to revert to the mobile site, but each time I reached a certain point in the process, it forcibly opened the app which, as stated previously consistently gave me error messages. I finally had to delete the entire app just to complete the check in process. Then had to re-install the app in order to attempt to use the in-flight content, but even then, connected to the inflight WiFi, I could not locate the inflight entertainment. Absolutely terrible experience using the app.
Down Hill
no more wj
I used to love West Jet but they have gone downhill fast. Last 2 flights were horrible from the time I checked in I upgraded to plus. Printed my boarding pass the day before...all good. I get to airport and wait in line to get my baggage ticket from kiosk. Go to self serve baggage scan. Wait in line. It doesn’t work. Wait for help. CSR takes me to a different line. Wait. They reprint my boarding pass. I get my bag checked. Look at my boarding pass and they changed my seat. I immediately try to get help. Everyone sends me to a different line-to wait. They finally tell me to go through and gate agent will help. By the time gate agent arrives they sold my seat. She said she would refund my upgrade cost. I showed her that I’ve had my boarding pass for almost 24 hours so why can’t you refund they last person that bought it. She said I just can’t. Really. I’m not the one that changed it. So. I’m getting ready to board now and not in plus seating. How does that work? An employee must have got my seat. No customer service anymore. This was totally unfair.
HORRIBLE
S.Fleck23
If I could give 0 stars, I would. Truly the WORST airline experience I have ever had. They’ve had us trapped in a foreign country for over 24 hours with essentially zero communication regarding when we can expect to go home, paying over $400 USD out of pocket on hotels and food with no chance of reimbursement because “it isn’t their fault.” Their in-airport reps have been rude and won’t let us speak with their booking agents. Their call center won’t even accept calls and the few times the call has gone through I’ve sat on hold for 2.5 hours only to be disconnected without ever speaking with an agent. Their call back feature doesn’t offer any availability until after over 24 hours. Our flight still has yet to be rebooked. I am truly baffled by the lack of service and professionalism.
Terrible Airline, Terrible App
abetafoto
Booking a flight that’s operated by another airline is a nightmare. You can’t check-in and get your boarding pass through the app because none of the information has been properly received and loaded by Westjet. The app (and the website) just stalls forever. Only way you’ll check-in successfully is in person at the airport. Once you do have your ticket and try to load in your itinerary in the app, good luck trying to get to any other menu. Can’t change your flight, can’t change your seats, etc. because those pages won’t load. Only pages that load are the purchase-required areas such as the menu (go figure). Avoid this app and this airline if you can.
This update includes bug fixes to make your onboard connection experience smoother.
Version 8.4.1
The developer, WestJet, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Linked to You
The following data may be collected and linked to your identity:
Purchases
Financial Info
Location
Contact Info
Search History
Identifiers
Usage Data
Sensitive Info
Diagnostics
Other Data
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
Location
Usage Data
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More
