MoneyGram® Money Transfers App

Name: MoneyGram® Money Transfers App
Rating: 4.9 (624588 reviews)
Author: MoneyGram International, Inc.

Send Money Transfers Online

Free

625K Ratings
Ages

4+
Years
Category

Finance
Developer

MoneyGram International, Inc.
Language

EN
+ 7 More
Size

231.5
MB

Send money abroad in minutes. Transfer money your way—fast, simple, and secure with the MoneyGram® Money Transfers app. Your loved ones can receive funds quickly through a bank account, debit card, mobile wallet, or cash pickup. Transfers reach 200+ countries and territories, with over 470,000 agent locations worldwide, and recipients never pay a fee. Why choose MoneyGram? - Fast transfers: Most arrive in minutes. - Flexible delivery: Bank account, debit card, mobile wallet, or cash pickup—whatever works best for your loved ones. - Trusted worldwide: Millions rely on MoneyGram’s 80+ years of trusted service. - Clear costs: See real-time exchange rates and low fees upfront. - Easy bill pay: Pay thousands of companies across the United States in the app. Safe, reliable, and connected Keep your family and friends close, even from afar. Transfers are encrypted, secure, and backed by 24/7 support. Send money confidently anytime, anywhere. Features you’ll love: - Easy send again: Re-send frequent transfers in as little as one tap. - Transfer tracking: Get notifications every step of the way. - Secure login: Biometric access for fast, safe entry. Download the MoneyGram app today Fast, easy, and secure international money transfers trusted by millions worldwide. Legal disclosures By downloading and using MoneyGram® Money Transfers app, you agree to the Terms of Use. MoneyGram makes money from both transfer fees and currency exchange. When selecting a money transfer operator, carefully compare both transfer fees and currency exchange rates. Transfer fees, foreign currency exchange rates and taxes may vary based on transaction details such as transfer amount, destination country, payment type, delivery method and pick up location. Fees and rates may be subject to change without notice. Please use care when providing payment and receiver account information. Funds will be taken from and paid into the account information provided by the sender. Available app services will be displayed based on your location. Not all services are available in all countries. The app supports the same send and receive countries shown at www.moneygram.com. Authorized to do business in all 50 states, D.C. and all U.S. territories, NMLS # 898432. Licensed as a Money Transmitter by the New York State Department of Financial Services. Massachusetts Check Seller License # CS0025, Foreign Transmittal License # FT89432. MoneyGram International SA is licensed as a payment institution for the European Economic Area (EEA) and regulated in Belgium by the National Bank of Belgium. Registered with the Belgian Crossroads Bank for Enterprises under number 0671.690.653. MoneyGram and the globe are marks of MoneyGram. © 2014-2025 MoneyGram MoneyGram 2828 N Harwood St #15, Dallas, TX 75201

Ratings & Reviews

4.9

out of 5

625K Ratings

Account block
07/12/2023

Ahadkhon
Tried to open an account and send money with application, after going through the steps and everything, clicked the send button and Moneygram send me an email saying that Moneygram is unable to proceed with my transfer and after careful review they declined my transaction and closed my profile.I reached out to chat support they texted to me saying that they cannot tell me the reason why my profile is closed with them and they cannot tell the reason why this happened because of their security. It is very pointless if you cannot know the reason why its blocked!! Which means they really do not CARE about your issue. I texted back to chat support that I will leave review about it his reply was OK “go on nothing is going to change anyway.”I went through some of the reviews which customers left and there no reply back from the Moneygram representative, which again double assures that they really do not care about customer problems (your problem you deal with it).Please be careful when using this app!! Or avoid using their service as long as you do not want to have headaches.

Developer Response
Thank you for sharing your experience with us. We apologize for any inconvenience you may have encountered during your recent transaction. We value your feedback and will take your comments into consideration to improve our services. We regret that you did not receive the level of support we strive to provide. If you have any further concerns, please feel free to contact us directly. We appreciate your understanding.
Account block
07/12/2023

Ahadkhon

Tried to open an account and send money with application, after going through the steps and everything, clicked the send button and Moneygram send me an email saying that Moneygram is unable to proceed with my transfer and after careful review they declined my transaction and closed my profile.I reached out to chat support they texted to me saying that they cannot tell me the reason why my profile is closed with them and they cannot tell the reason why this happened because of their security. It is very pointless if you cannot know the reason why its blocked!! Which means they really do not CARE about your issue. I texted back to chat support that I will leave review about it his reply was OK “go on nothing is going to change anyway.”I went through some of the reviews which customers left and there no reply back from the Moneygram representative, which again double assures that they really do not care about customer problems (your problem you deal with it).Please be careful when using this app!! Or avoid using their service as long as you do not want to have headaches.
Developer Response 10/25/2023
Thank you for sharing your experience with us. We apologize for any inconvenience you may have encountered during your recent transaction. We value your feedback and will take your comments into consideration to improve our services. We regret that you did not receive the level of support we strive to provide. If you have any further concerns, please feel free to contact us directly. We appreciate your understanding.
Read the press release from the Consumer Financial Protection Bureau lawsuit press release
11/07/2024

nielsoneric
MoneyGram spent years failing its customers and failing to follow the law, ignoring customer complaints and government warnings in the process,” said CFPB Director Rohit Chopra. “MoneyGram’s long pattern of misconduct must be halted.”“Our immigrant communities trusted MoneyGram to send their hard-earned money back home to loved ones but MoneyGram let them down,” said Attorney General Letitia James. “Consumers deserve to know where their money went. Companies have an obligation to be transparent with consumers, treat them fairly, and follow the law, but MoneyGram repeatedly failed to do so. Today we are suing MoneyGram to correct their unlawful practices and prevent them from harming consumers. New Yorkers can trust that my office will protect them from unscrupulous companies.”Dallas-based MoneyGram International, Inc. (NASDAQ: MGI) is a financial services company that enables consumers to send money, known as remittances. A significant portion of the company’s money-transfer transactions are initiated by immigrants or refugees in the United States sending money back to their native countries. The company’s reach is broad, operating in more than 200 countries and territories, and serving 47 million customers in 2021. The company is led by Chairman and CEO W. Alex Holmes. In 2021, it had $1.2 billion in revenue.

Developer Response
We want to thank you for bringing this out attention. We strive to ensure good and quality service to our customer while protecting them as well from any form of harm for using our service.We do not take this feedback for granted as we always endeavor to improve on the quality of our services everyday.
Read the press release from the Consumer Financial Protection Bureau lawsuit press release
11/07/2024

nielsoneric

MoneyGram spent years failing its customers and failing to follow the law, ignoring customer complaints and government warnings in the process,” said CFPB Director Rohit Chopra. “MoneyGram’s long pattern of misconduct must be halted.”“Our immigrant communities trusted MoneyGram to send their hard-earned money back home to loved ones but MoneyGram let them down,” said Attorney General Letitia James. “Consumers deserve to know where their money went. Companies have an obligation to be transparent with consumers, treat them fairly, and follow the law, but MoneyGram repeatedly failed to do so. Today we are suing MoneyGram to correct their unlawful practices and prevent them from harming consumers. New Yorkers can trust that my office will protect them from unscrupulous companies.”Dallas-based MoneyGram International, Inc. (NASDAQ: MGI) is a financial services company that enables consumers to send money, known as remittances. A significant portion of the company’s money-transfer transactions are initiated by immigrants or refugees in the United States sending money back to their native countries. The company’s reach is broad, operating in more than 200 countries and territories, and serving 47 million customers in 2021. The company is led by Chairman and CEO W. Alex Holmes. In 2021, it had $1.2 billion in revenue.
Developer Response 11/11/2024
We want to thank you for bringing this out attention. We strive to ensure good and quality service to our customer while protecting them as well from any form of harm for using our service.We do not take this feedback for granted as we always endeavor to improve on the quality of our services everyday.
Had a terrible experience with this app and with direct contact
06/30/2019

happilymarriedwhim
I was told to download the app because my store no longer had the kiosk. I downloaded the app and the app return “whoops!” Once I input my information. I called in and spoke with an agent and was then elevated to a supervisor because my app wasn’t working. The worst thing about this is that they have you repeat every single bit of your information to each agent, which takes copious amount of time, finally finished up and they got my DL number incorrect so I had to call back. I was already irritated because I had been trying to pick up my money for an hour. It was near 8pm. I called back and the new guy working my transaction gets locked out of the system because it was 8pm. After an hour and a half of calling and mess ups, I then couldn’t pick up my money until the next day. Problem is I was using that money to pay for groceries. I hope Venmo dominate this industry and it becomes a blockbuster of our time. Worst experience ever!
Had a terrible experience with this app and with direct contact
06/30/2019

happilymarriedwhim

I was told to download the app because my store no longer had the kiosk. I downloaded the app and the app return “whoops!” Once I input my information. I called in and spoke with an agent and was then elevated to a supervisor because my app wasn’t working. The worst thing about this is that they have you repeat every single bit of your information to each agent, which takes copious amount of time, finally finished up and they got my DL number incorrect so I had to call back. I was already irritated because I had been trying to pick up my money for an hour. It was near 8pm. I called back and the new guy working my transaction gets locked out of the system because it was 8pm. After an hour and a half of calling and mess ups, I then couldn’t pick up my money until the next day. Problem is I was using that money to pay for groceries. I hope Venmo dominate this industry and it becomes a blockbuster of our time. Worst experience ever!
WORST APP AND COMPANY!!!
08/13/2022

Edna1020
It’s rare for me to leave reviews, but my experience with this app and Money Gram was so bad that I felt like I needed to warn others. I tried to transfer a few thousand dollars to a relative in Mexico. My identity was verified and I got a confirmation number saying my transaction was done and ready for pick up in Mexico. A couple minutes later I was signed out of the app and couldn’t log back in. Then I got an email saying that my transaction was cancelled and I couldn’t get my money back for up to 10 business days. I tried calling customer service, but of course they outsource to another country and no one could actually help me with this. They just kept transferring me to other people who gave me the same information as the one before. It’s ridiculous that they would even accept my money in the first place and then tell me that my identity couldn’t be verified and now I’m stuck waiting for that money to be returned to me. They just lost a customer and I hope others will read this and be warned. If you need to send money, do it in person. I learned my lesson and will never use money gram again!
WORST APP AND COMPANY!!!
08/13/2022

Edna1020

It’s rare for me to leave reviews, but my experience with this app and Money Gram was so bad that I felt like I needed to warn others. I tried to transfer a few thousand dollars to a relative in Mexico. My identity was verified and I got a confirmation number saying my transaction was done and ready for pick up in Mexico. A couple minutes later I was signed out of the app and couldn’t log back in. Then I got an email saying that my transaction was cancelled and I couldn’t get my money back for up to 10 business days. I tried calling customer service, but of course they outsource to another country and no one could actually help me with this. They just kept transferring me to other people who gave me the same information as the one before. It’s ridiculous that they would even accept my money in the first place and then tell me that my identity couldn’t be verified and now I’m stuck waiting for that money to be returned to me. They just lost a customer and I hope others will read this and be warned. If you need to send money, do it in person. I learned my lesson and will never use money gram again!

Thanks for choosing MoneyGram! In this update, performance has been improved with minor bugs addressed to provide a more seamless experience. As always, we appreciate your continued support and feedback as we strive to make our app the best it can be.

Version 25.12.20

2d ago

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:
- Identifiers
Data Linked to You

The following data may be collected and linked to your identity:
- Financial Info
- Contact Info
Data Not Linked to You

The following data may be collected but it is not linked to your identity:
- Purchases
- Identifiers
- Usage Data
- Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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Developer Website

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Wallet

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Ratings & Reviews

What’s New

Version 25.12.20

App Privacy

Data Used to Track You

Data Linked to You

Data Not Linked to You

Accessibility

Information

Supports

Wallet

More by MoneyGram International, Inc.

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