MoneyGram® Money Transfers App

Name: MoneyGram® Money Transfers App
Rating: 4.9 (711666 reviews)
Author: MoneyGram International, Inc.

Send Money Internationally

Free

712K Ratings
Age Rating

4+
Years
Chart

#96
Finance
Developer

MoneyGram International, Inc.
Language

EN
English
Size

126.4
MB

Send money worldwide with bank, mobile wallet and debit card transfers or cash pickup. Secure international transfers, transparent fees, trusted for generations. Send money internationally with confidence using the MoneyGram® Money Transfer App. For more than 85 years, people around the world have trusted MoneyGram to move money safely, quickly and reliably across borders. Whether you're supporting family, helping loved ones or managing payments abroad, MoneyGram makes it simple to send money the way that works best for you. WHY MONEYGRAM • Fast international money transfers Many transfers are available within minutes, depending on the delivery option and destination. • Clear, upfront pricing See exchange rates and applicable fees before you send, so you always know what to expect. • Trusted worldwide With over 85 years of experience, MoneyGram is one of the most established global money transfer services, trusted by millions of customers. • Secure by design Transfers are encrypted, protected with biometric login and backed by 24/7 customer care. SEND MONEY YOUR WAY Send money to 200+ countries and territories using the delivery option that fits your recipient's needs (availability varies by location): - Bank account transfers - Debit card transfers - Mobile wallet transfers - Cash pickup at 480,000+ agent locations worldwide Pay with (availability varies): - Bank account - Apple Pay - Debit card - Credit card SEND MONEY TO THE PLACES THAT MATTER Send money to Mexico, the Philippines, India, the Dominican Republic, Guatemala, Honduras, El Salvador, Jamaica, Colombia, Nigeria, Ghana, Vietnam, Haiti, Pakistan, Bangladesh and many more. HOW IT WORKS 1. Choose the country you're sending to and how your recipient will receive the money 2. Enter the amount and check the exchange rate and fees before you confirm 3. Send, then track your transfer every step of the way until it's delivered Send again to saved recipients in just a few taps. DO MORE WITH YOUR MONEY - Pay bills: pay thousands of US billers directly from the app (availability varies) - Hold funds digitally and cash out when the rates are right - Estimate fees and exchange rates before you start a transfer FEATURES YOU'LL LOVE - Biometric login (Face ID or Touch ID) for fast, secure access - Real-time transfer tracking and notifications - Send again to saved recipients in a few taps - Agent locator to find nearby MoneyGram locations for cash pickup, in-person wire transfers or money orders Download the MoneyGram® app and send money internationally with confidence. Legal disclosures By downloading and using MoneyGram® Money Transfers app, you agree to the Terms of Use. MoneyGram makes money from both transfer fees and currency exchange. When selecting a money transfer operator, carefully compare both transfer fees and currency exchange rates. Transfer fees, foreign currency exchange rates and taxes may vary based on transaction details such as transfer amount, destination country, payment type, delivery method and pick up location. Fees and rates may be subject to change without notice. Please use care when providing payment and receiver account information. Funds will be taken from and paid into the account information provided by the sender. Available app services will be displayed based on your location. Not all services are available in all countries. The app supports the same send and receive countries shown at www.moneygram.com. Authorized to do business in all 50 states, D.C. and all U.S. territories, NMLS # 898432. Licensed as a Money Transmitter by the New York State Department of Financial Services. Massachusetts Check Seller License # CS0025, Foreign Transmittal License # FT89432. MoneyGram International SA is licensed as a payment institution for the European Economic Area (EEA) and regulated in Belgium by the National Bank of Belgium. Registered with the Belgian Crossroads Bank for Enterprises under number 0671.690.653. MoneyGram and the arrow are marks of MoneyGram. © 2014-2026 MoneyGram MoneyGram 2828 N Harwood St #15, Dallas, TX 75201

Ratings & Reviews

4.9

out of 5

712K Ratings

Warnings ⚠️
10/07/2020
Danielecv84
I sent money overseas notice that the recipient names were wrong and I call customer service and explain the situation and she told me that she can't change the name for me but that she can cancel the transaction for me and when I receive the refund for me to resend again with the right name she was very nice customer service and also she told me that I can see the refund on my bank account within 3days depending on my bank I wait 5 days and I didn't see the refund I call my bank to see why they are not crediting my account when the MoneyGram had process the refund 5 days ago, they told me that there's no refund there and that the MoneyGram told me that it depends on them to see money on my account fast or in 3 business days, she decided to file a claim and I let her know clearly that MoneyGram jut refund the transaction and that nothing about fraud there very well done That the problem is with the bank now to issue a credit to my account, she files a claim, and the same day I receive the email from MoneyGram saying that my account is suspended because they suspect fraud on my profile I call customer service and she found out that I can't use their service anymore, and to find another company to send money with, they also closed my wife's profile, what company is this very disappointed but no problem ⚠️ MoneyGram did pay me to send money I pay them and they provide with service nothing to be sorry here I'm happy to find another company lots of people is complaining about the their service

Developer Response
Oh no! We sincerely apologize for the troubles you've had with MoneyGram. We understand this can be frustrating. We are working towards making this better. We would appreciate it if you could send us the account details at MGOEscalations@moneygram.com.
Warnings ⚠️
10/07/2020
Danielecv84

I sent money overseas notice that the recipient names were wrong and I call customer service and explain the situation and she told me that she can't change the name for me but that she can cancel the transaction for me and when I receive the refund for me to resend again with the right name she was very nice customer service and also she told me that I can see the refund on my bank account within 3days depending on my bank I wait 5 days and I didn't see the refund I call my bank to see why they are not crediting my account when the MoneyGram had process the refund 5 days ago, they told me that there's no refund there and that the MoneyGram told me that it depends on them to see money on my account fast or in 3 business days, she decided to file a claim and I let her know clearly that MoneyGram jut refund the transaction and that nothing about fraud there very well done That the problem is with the bank now to issue a credit to my account, she files a claim, and the same day I receive the email from MoneyGram saying that my account is suspended because they suspect fraud on my profile I call customer service and she found out that I can't use their service anymore, and to find another company to send money with, they also closed my wife's profile, what company is this very disappointed but no problem ⚠️ MoneyGram did pay me to send money I pay them and they provide with service nothing to be sorry here I'm happy to find another company lots of people is complaining about the their service
Developer Response 10/09/2020
Oh no! We sincerely apologize for the troubles you've had with MoneyGram. We understand this can be frustrating. We are working towards making this better. We would appreciate it if you could send us the account details at MGOEscalations@moneygram.com.
Frustrating Experience with "Send Again" Feature
10/04/2025
Chan9843
recently wanted to send a different amount of money to someone I had paid previously. I used the "Send Again" feature, assuming I would be given an option to edit the amount before finalizing the transaction.I proceeded, expecting to see a screen where I could change the figure in the next step, but there was no such option. The money immediately went through for the same previous amount instead of my new desired amount.Realizing the mistake, I immediately looked for a way to cancel the transaction, but there were no cancellation options available. I contacted customer support within three minutes, but they informed me that once initiated, they could not do anything to stop it.Now, I have to send more money to the recipient, which means I have to pay the transaction fee twice. This is an unacceptable and ridiculous design flaw for a financial service. The "Send Again" feature is misleading and risky without a mandatory amount confirmation or edit screen.

Developer Response
We hate hearing we let you down, and it sounds like we’ll need to learn more. Please share more info to AppReview@MoneyGram.com, so we can properly address your concerns.
Frustrating Experience with "Send Again" Feature
10/04/2025
Chan9843

recently wanted to send a different amount of money to someone I had paid previously. I used the "Send Again" feature, assuming I would be given an option to edit the amount before finalizing the transaction.I proceeded, expecting to see a screen where I could change the figure in the next step, but there was no such option. The money immediately went through for the same previous amount instead of my new desired amount.Realizing the mistake, I immediately looked for a way to cancel the transaction, but there were no cancellation options available. I contacted customer support within three minutes, but they informed me that once initiated, they could not do anything to stop it.Now, I have to send more money to the recipient, which means I have to pay the transaction fee twice. This is an unacceptable and ridiculous design flaw for a financial service. The "Send Again" feature is misleading and risky without a mandatory amount confirmation or edit screen.
Developer Response 10/22/2025
We hate hearing we let you down, and it sounds like we’ll need to learn more. Please share more info to AppReview@MoneyGram.com, so we can properly address your concerns.
Do you need to send an international transfer quickly? Look somewhere else!
10/22/2021
Danyboy007
I’ve been standing the abuse, slowness, and poor customer service of MoneyGram for a couple of years now only because they have great exchange rates. But what good is a high exchange rate when the money doesn’t even get there and you have to wait for weeks or months to get a refund. The customer service reps, although they’re nice, are pretty clueless about what’s going on and they will never ever transfer you to a supervisor (as if that would do any good anyhow). After a few transfers that were supposed to be deposited directly to the receiver’s account, MoneyGram started flagging my transactions but even after a “verification application” the funds were never released. I was well under the monthly limit and the rep proceeded to blame the receiving bank. I spoke with the top a manager at the receiving bank and he says they have nothing to do with compliance or processing payments, they simply pay out if MoneyGram allows them to. So, MoneyGram, why lie about it and blame someone else? Also, they never notify you that something’s wrong with the transaction, you simply have to “guess” because the funds never show up. No emails, phone calls, texts...nothing. And all the while the status shows as “funds available”. Honestly, just go with Xoom even though they have a bad exchange rate but I assure you that the money will get there in minutes. MoneyGram is currently holding my money hostage for up to 90 days without an explanation. Sounds illegal doesn’t it?
Do you need to send an international transfer quickly? Look somewhere else!
10/22/2021
Danyboy007

I’ve been standing the abuse, slowness, and poor customer service of MoneyGram for a couple of years now only because they have great exchange rates. But what good is a high exchange rate when the money doesn’t even get there and you have to wait for weeks or months to get a refund. The customer service reps, although they’re nice, are pretty clueless about what’s going on and they will never ever transfer you to a supervisor (as if that would do any good anyhow). After a few transfers that were supposed to be deposited directly to the receiver’s account, MoneyGram started flagging my transactions but even after a “verification application” the funds were never released. I was well under the monthly limit and the rep proceeded to blame the receiving bank. I spoke with the top a manager at the receiving bank and he says they have nothing to do with compliance or processing payments, they simply pay out if MoneyGram allows them to. So, MoneyGram, why lie about it and blame someone else? Also, they never notify you that something’s wrong with the transaction, you simply have to “guess” because the funds never show up. No emails, phone calls, texts...nothing. And all the while the status shows as “funds available”. Honestly, just go with Xoom even though they have a bad exchange rate but I assure you that the money will get there in minutes. MoneyGram is currently holding my money hostage for up to 90 days without an explanation. Sounds illegal doesn’t it?
Horrible App and Customer Service!!
04/08/2020
siba89
Updated:After a lot of problems one of the transaction was successful after I called them over and over but the next one transaction was failed twice! And the customer representative named Paul ask me a private question about me and the transaction that I think is inappropriate! Like what the reason I want to send money for and what do I wanna buy for my sister gift! And I told him it’s bothering me and he said that’s their rules! Wth I never ever know a stupid application like this! I called them to closed my account on moneygram app because there’s no option to delete the account on the application! Do not waste your time to download this application and waste your data!At the first time I created my account, I got the email said that my account is have a problem. And I called the number they gave me. I called them and everything went good! And I can login and send the money and after that everything goes weird. The next day I can’t login into my moneygram account said my password is incorrect (I used the same password and never changed it at all!) And I tried to reach the live support and 3 of them told me I have to wait for 24 hours to login to my account! And I asked why? They can’t answer me properly and said it’s their rules? And I called them and they said it’s their rules. Like what?? After I send the money and put my bank account number and everything I can’t login and have to wait for 24 hours?? Are you for real! This is a joke! I will updated this after 24 hours and I will let you guys know whether they are a fraud or not! Smh!!
Horrible App and Customer Service!!
04/08/2020
siba89

Updated:After a lot of problems one of the transaction was successful after I called them over and over but the next one transaction was failed twice! And the customer representative named Paul ask me a private question about me and the transaction that I think is inappropriate! Like what the reason I want to send money for and what do I wanna buy for my sister gift! And I told him it’s bothering me and he said that’s their rules! Wth I never ever know a stupid application like this! I called them to closed my account on moneygram app because there’s no option to delete the account on the application! Do not waste your time to download this application and waste your data!At the first time I created my account, I got the email said that my account is have a problem. And I called the number they gave me. I called them and everything went good! And I can login and send the money and after that everything goes weird. The next day I can’t login into my moneygram account said my password is incorrect (I used the same password and never changed it at all!) And I tried to reach the live support and 3 of them told me I have to wait for 24 hours to login to my account! And I asked why? They can’t answer me properly and said it’s their rules? And I called them and they said it’s their rules. Like what?? After I send the money and put my bank account number and everything I can’t login and have to wait for 24 hours?? Are you for real! This is a joke! I will updated this after 24 hours and I will let you guys know whether they are a fraud or not! Smh!!

Thanks for choosing MoneyGram! We've made several improvements to make your money transfers smoother and easier than ever. What's new: • Improved calculator experience for easier and more intuitive transfers. • Enhanced authentication for a smoother and more secure sign-in experience. • Refreshed UI elements for better usability. • Performance improvements and bug fixes for a faster, more reliable app. We're always working to make MoneyGram better. Thanks for your continued trust and feedback!

Version 27.23.0 1d ago

Data Linked to You

The following data may be collected and linked to your identity:
- Financial Info
- Contact Info
Data Not Linked to You

The following data may be collected but it is not linked to your identity:
- Purchases
- Identifiers
- Usage Data
- Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Accessibility

Information

Seller: MoneyGram International, Inc.
Size: 126.4 MB
Category: Finance
Compatibility: Requires iOS 15.1 or later.

iPhone
Requires iOS 15.1 or later.

iPad
Requires iPadOS 15.1 or later.

iPod touch
Requires iOS 15.1 or later.

Apple Vision
Requires visionOS 1.0 or later.
Languages: English
Age Rating: 4+

4+

Learn More