Constant Contact

Name: Constant Contact
Rating: 4.8 (10085 reviews)
Author: Constant Contact, Inc.

Email, Social, SMS, CRM

Free

10K Ratings
Ages

4+
Years
Category

Business
Developer

Constant Contact, Inc.
Language

EN
English
Size

247
MB

Join the thousands of small business marketers who rated Constant Contact a Top 50 Marketing and Digital Advertising Software and Top 100 Global Software Company on G2 in 2025! Drive sales, monitor campaigns and manage contacts on the go! Constant Contact is an all-in-one marketing platform built for small businesses. The Constant Contact mobile app is the perfect companion app and helps you connect with your audience, manage campaigns, and grow your business from anywhere. With an intuitive design and powerful email, social and SMS marketing tools, you can get started in minutes! CREATE PROFESSIONAL EMAIL CAMPAIGNS • Design newsletters and promotional emails optimized for mobile • Edit and schedule emails, even when you are away from your computer • Generate content for announcements, newsletters, or promotions in a flash with AI assistance TRACK CAMPAIGN PERFORMANCE • Track your email campaigns, newsletters, and automations from anywhere • Monitor open, clicks, and engagement rates as they’re happening • Track your subscriptions in real-time and watch your number of contact profiles grow • Refine your strategy based on reports & analytics for email and social STREAMLINE CONTACT MANAGEMENT WITH A MARKETING CRM • Import new contacts directly from your mobile device • Access your contact profiles from anywhere • Capture new contact information with a built-in business card scanner • Segment your lists to send targeted emails • See who’s joined your list from landing pages and sign-up forms COMPOSE SOCIAL POSTS • Post to Facebook, Instagram & LinkedIn at once • Track engagement across social platforms, all from one place • Integrate email and social media efforts for broader reach MANAGE YOUR BRAND ON THE GO • Work from anywhere with content management at your fingertips • Capture and upload images directly from your mobile device • Store your organization’s logos and images in your library ACCESS AWARD-WINNING SUPPORT • Talk to a live representative when you need support • Access free training to increase ROI

Ratings & Reviews

4.8

out of 5

10K Ratings

Glitch made me lose my work
02/10/2022

DiscerningUser17
I’ve been using CC for a few years now via the website. I’ve been alternating between using my laptop and iPad. Recently, on my iPad, I couldn’t access the button to upload graphics (it was always below the bottom of the screen), so today, I downloaded the app. I was creating a simple email notification that included details about an event. I had copied the when/where details but when I tried to paste into the app, the app shut down, without saving any of the other information I’d already entered. I tried twice, using different methods for the paste function. This is unacceptable. I’m paying a substantial monthly subscription, so I expect something as basic as copy/paste to work.Now I learn that I can’t edit a draft created from the website version of Constant Contact in the app. From the customer knowledge base: “ Note: Only campaigns that were originally created in the mobile app or campaigns that were created using the Cross Device Editor on a desktop can be edited.”Since the “Cross Device Editor” wasn’t rolled out until today (that I’m aware of) and I created the draft yesterday, I have to go back to the website (which doesn’t necessarily mean “created on a desktop”—tech writers, don’t make assumptions). This is very bad design.
Glitch made me lose my work
02/10/2022

DiscerningUser17

I’ve been using CC for a few years now via the website. I’ve been alternating between using my laptop and iPad. Recently, on my iPad, I couldn’t access the button to upload graphics (it was always below the bottom of the screen), so today, I downloaded the app. I was creating a simple email notification that included details about an event. I had copied the when/where details but when I tried to paste into the app, the app shut down, without saving any of the other information I’d already entered. I tried twice, using different methods for the paste function. This is unacceptable. I’m paying a substantial monthly subscription, so I expect something as basic as copy/paste to work.Now I learn that I can’t edit a draft created from the website version of Constant Contact in the app. From the customer knowledge base: “ Note: Only campaigns that were originally created in the mobile app or campaigns that were created using the Cross Device Editor on a desktop can be edited.”Since the “Cross Device Editor” wasn’t rolled out until today (that I’m aware of) and I created the draft yesterday, I have to go back to the website (which doesn’t necessarily mean “created on a desktop”—tech writers, don’t make assumptions). This is very bad design.
App not saving edits to campaigns.
01/21/2023

hi FYI of fcc D C JM mcc
I have not been able to successfully create an email through the app since September of 2022. I’m using an iPhone 13 and have the latest version of the app on my phone. I am the only user of constant contact in my business. When I talk to customer support I am treated with kindness. However, it is mid January of 2023 and there is still no resolution but, “use your laptop or desk top.” The resolution came from development through the forum. That final suggestion is simply making me angry with the company. I NEED the app to work. I do not LIVE at my desktop. If I had time to sit at my desktop I would not be using an app. When I try to create a new e-mail campaign or edit an older one then select save, I get a “refresh” message stating that an “earlier version of the email is saved”. I select “refresh” as instructed and the blank template or unedited email appears. I cannot begin to explain what I have tried.Another issue I have is the library is set up so that you can sort your photo content. I’ve spent a fair amount of time organizing the photos for my retail store in the app. Then, when I go to the category to select a photo, only a few are available. I let CC know about this issue and the response simply was, “ it’s a known problem.”

Developer Response
We're sorry that you're having such difficulty with saving your work. We have since fixed the issue. If you need further assistance, our Support team can be reached at 866-289-2101.
App not saving edits to campaigns.
01/21/2023

hi FYI of fcc D C JM mcc

I have not been able to successfully create an email through the app since September of 2022. I’m using an iPhone 13 and have the latest version of the app on my phone. I am the only user of constant contact in my business. When I talk to customer support I am treated with kindness. However, it is mid January of 2023 and there is still no resolution but, “use your laptop or desk top.” The resolution came from development through the forum. That final suggestion is simply making me angry with the company. I NEED the app to work. I do not LIVE at my desktop. If I had time to sit at my desktop I would not be using an app. When I try to create a new e-mail campaign or edit an older one then select save, I get a “refresh” message stating that an “earlier version of the email is saved”. I select “refresh” as instructed and the blank template or unedited email appears. I cannot begin to explain what I have tried.Another issue I have is the library is set up so that you can sort your photo content. I’ve spent a fair amount of time organizing the photos for my retail store in the app. Then, when I go to the category to select a photo, only a few are available. I let CC know about this issue and the response simply was, “ it’s a known problem.”
Developer Response 03/14/2023
We're sorry that you're having such difficulty with saving your work. We have since fixed the issue. If you need further assistance, our Support team can be reached at 866-289-2101.
Not as Advertised
10/20/2019

Mr.rich boy
I succumbed to the commercial first put out by this company indicating email sign up and traffic would flow in like crazy (and all I had to do was watch it come in). In fact, the sales team was far better at selling than the product team had product and staff to offer. What I thought I’d get for $50 a month was more sign ups and traffic. What I got was a novice ‘expert’ with less knowledge than I already had who would ‘talk’ to me weekly. Waste of money! But oh...for $300 a month I could get what the commercial (and name) offers. I highly doubt it. No proven results as is so typical in this marketing aspect of the internet. Any company can make promises, and make it sound great..but like the rest, they don’t have any results to prove it for their clients and the cost is too high. The entire commercial was false advertising. Save your money. You’ll still be doing the work yourself. And they won’t be producing anything more than empty promises. No wonder the commercial was pulled off the air fast.
Not as Advertised
10/20/2019

Mr.rich boy

I succumbed to the commercial first put out by this company indicating email sign up and traffic would flow in like crazy (and all I had to do was watch it come in). In fact, the sales team was far better at selling than the product team had product and staff to offer. What I thought I’d get for $50 a month was more sign ups and traffic. What I got was a novice ‘expert’ with less knowledge than I already had who would ‘talk’ to me weekly. Waste of money! But oh...for $300 a month I could get what the commercial (and name) offers. I highly doubt it. No proven results as is so typical in this marketing aspect of the internet. Any company can make promises, and make it sound great..but like the rest, they don’t have any results to prove it for their clients and the cost is too high. The entire commercial was false advertising. Save your money. You’ll still be doing the work yourself. And they won’t be producing anything more than empty promises. No wonder the commercial was pulled off the air fast.
Seemed good at first, now seems like a scam
01/21/2025

misccrl
I signed up for Constant Contact two months ago with the promise that they would not start billing me until I’ve been onboarded and everything was working and functional. They tried to onboard me and could not figure out why it was not letting me login and escalated it to their IT people. Days turned into weeks, and weeks turned into months. Meanwhile, they billed me once and I called them to complain and nothing happened. Now they’ve billed me AGAIN and my contact person has not answered the phone. I think their plan is to just continue to take my money and provide me with zero service, and zero support. I should’ve gone with mailchimp, and you should too. I will dispute this on my credit card, have my card canceled and re-issued, so they cannot continue to bill me. Don’t put yourself through this misery.

Developer Response
Hello there, I am sorry to hear about your recent experience but appreciate you taking the time to leave a review and notify us of the situation. We would like to further investigate your experience with our support team as customer assistance is of the utmost importance to our organization. Please send an email to social_support(at)constantcontact(dot)com with your username and a reference to this review and we will contact you with any additional information we can provide on your experience.Appreciatively,The Constant Contact team
Seemed good at first, now seems like a scam
01/21/2025

misccrl

I signed up for Constant Contact two months ago with the promise that they would not start billing me until I’ve been onboarded and everything was working and functional. They tried to onboard me and could not figure out why it was not letting me login and escalated it to their IT people. Days turned into weeks, and weeks turned into months. Meanwhile, they billed me once and I called them to complain and nothing happened. Now they’ve billed me AGAIN and my contact person has not answered the phone. I think their plan is to just continue to take my money and provide me with zero service, and zero support. I should’ve gone with mailchimp, and you should too. I will dispute this on my credit card, have my card canceled and re-issued, so they cannot continue to bill me. Don’t put yourself through this misery.
Developer Response 03/07/2025
Hello there, I am sorry to hear about your recent experience but appreciate you taking the time to leave a review and notify us of the situation. We would like to further investigate your experience with our support team as customer assistance is of the utmost importance to our organization. Please send an email to social_support(at)constantcontact(dot)com with your username and a reference to this review and we will contact you with any additional information we can provide on your experience.Appreciatively,The Constant Contact team

- Redesigned Plans & Features Screen: A fresh new layout makes it easier to compare plans, understand features, and choose the option that fits your needs—quicker, clearer, and more intuitive. - Enhanced Email Editor Social Blocks: Social icons get a cleaner look, and blocks now fully reflect background colors and padding, so what you see while editing matches exactly what your subscribers will receive. - Bug fixes and performance improvements

Version 22.1.0

12/15/2025

Data Linked to You

The following data may be collected and linked to your identity:
- Contact Info
- Contacts
- User Content
- Identifiers
Data Not Linked to You

The following data may be collected but it is not linked to your identity:
- Usage Data
- Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Accessibility

Information

Seller
Size
Category
Compatibility
Languages
Age Rating
Copyright

Developer Website

Privacy Policy

License Agreement

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Constant Contact

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Ratings & Reviews

What’s New

Version 22.1.0

App Privacy

Data Linked to You

Data Not Linked to You

Accessibility

Information

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