Find Child Care: Sittercity

Name: Find Child Care: Sittercity
Rating: 4.7 (56791 reviews)
Author: Sittercity

Local Babysitters & Nannies

Only for iPhone

Free · In‑App Purchases

57K Ratings
Ages

4+
Years
Category

Lifestyle
Developer

Sittercity
Language

EN
English
Size

67.4
MB

iPhone

Sittercity connects millions of families with caregivers. Sign up for free on our app, or on Sittercity.com, and get the tools you need to find the right local babysitters or nannies for your family with confidence. You must be 18 or older to use the Sittercity platform. Begin to build your team with us by connecting with experienced child care providers who can help you with needs like after-school, date nights, full or part-time care, regular schedules, and more. Families [+] Post a job for free detailing your child care, school help, or even tutoring needs [+] Get instant notifications when babysitters or nannies apply [+] Filter your search results based on criteria like experience and skills [+] View detailed sitter profiles with photos, availability, background checks, references, and parent reviews [+] Book an interview with your favorite sitters Sitters [+] Get regular notifications about new jobs in your area [+] Create a professional profile to showcase your skills and experience [+] Apply to jobs and message parents right from your phone [+] Filter your search to see job opportunities that fit your schedule [+] Meet new families when they request to interview you Already a Sittercity member? Welcome back! Simply log in to access your account. Please note this nanny and babysitting app is focused on finding child care or finding a babysitting or nanny job as a child care provider. Visit sittercity.com to find pet care and other care types such as senior care and special needs care. Privacy Policy - https://www.sittercity.com/privacy Terms of Use - https://www.sittercity.com/terms © 2001–2025 Sittercity. All Rights Reserved.

Ratings & Reviews

4.7

out of 5

57K Ratings

Issue with notification
01/31/2023

Tasha2434
Hi, I love the app BUT I keep getting notifications that my response rate is at risk, from Not responding. Then I go in and check and I have no new messages! It is really frustrating, because it’s telling me I’m not responding and implying something is at “risk” and when you log in. There is nothing new at all, there is not one message ever that I haven’t responded too. (When I get this notification , daily) I recommend fixing this or changing your messaging, so it’s optional and doesn’t make us sitters feel Something is at risk and waste valuable time, checking something that isn’t there. Either that or you have a bug on my app. Other than that it’s a solid app & great and easy to Use. Thanks!Update! They have reached out and are going to trouble shoot the issue🙌🏻 I hope they fix it because this is a perfect app otherwise.

Developer Response
Hi there, thank you for taking the time to leave your feedback! We are sorry to hear that you are experiencing this issue. We certainly would like to look into this further. If you could please contact our Customer Success team at support@sittercity.com, we will collect more information and help troubleshoot this with you.
Issue with notification
01/31/2023

Tasha2434

Hi, I love the app BUT I keep getting notifications that my response rate is at risk, from Not responding. Then I go in and check and I have no new messages! It is really frustrating, because it’s telling me I’m not responding and implying something is at “risk” and when you log in. There is nothing new at all, there is not one message ever that I haven’t responded too. (When I get this notification , daily) I recommend fixing this or changing your messaging, so it’s optional and doesn’t make us sitters feel Something is at risk and waste valuable time, checking something that isn’t there. Either that or you have a bug on my app. Other than that it’s a solid app & great and easy to Use. Thanks!Update! They have reached out and are going to trouble shoot the issue🙌🏻 I hope they fix it because this is a perfect app otherwise.
Developer Response 01/30/2023
Hi there, thank you for taking the time to leave your feedback! We are sorry to hear that you are experiencing this issue. We certainly would like to look into this further. If you could please contact our Customer Success team at support@sittercity.com, we will collect more information and help troubleshoot this with you.
Unfair Rules & reviews- Banned go no reason given
03/20/2023

Amy Put
Parents I work with describe me as responsible, detail-oriented, and creative. However, SitterCity has decided that I am banned from their site before even applying for a job, I was told and I am banned from ever signing up again. They will not tell me why, but will only rudely post their terms and agreements to me. I may have failed the background check, however, background checks have never been a problem for me before. I sadly see this app in a different light now. I’m not sure what their goal is, but it is not to support sitters and local families, because they have made me feel ostracized from the babysitting community for unknown reasons (and will not be refunded). No matter how I look at this experience, I feel that SitterCity was unfair to me. — I used this app previously, and one thing I remember that made me stop using it, was that I received a negative review from someone I hadn’t worked for. Reading through the reviews on the App Store, I see that it is a problem. There really needs to be some sort of question flowchart before someone reviews you to see if they are really in a position to give you a review. There is no way to remove these reviews, although they are clearly too easy to write (should be easier to remove if that’s the way it is). I will be reflecting on this for years to come; how did I get banned on baby sitting app? Feels like I did something horrible.

Developer Response
Hi there, thank you for taking the time to leave your feedback. We take the trust and safety of our users very seriously, and our trust and safety team is always monitoring the site. Members are removed from our platform for one of three reasons: They are found to be under 18 years old. They failed an identity authentication or background check, or they are no longer eligible to be on our site based on our Terms of Use. We encourage you to review our Terms of Use here: sittercity.com/terms
Unfair Rules & reviews- Banned go no reason given
03/20/2023

Amy Put

Parents I work with describe me as responsible, detail-oriented, and creative. However, SitterCity has decided that I am banned from their site before even applying for a job, I was told and I am banned from ever signing up again. They will not tell me why, but will only rudely post their terms and agreements to me. I may have failed the background check, however, background checks have never been a problem for me before. I sadly see this app in a different light now. I’m not sure what their goal is, but it is not to support sitters and local families, because they have made me feel ostracized from the babysitting community for unknown reasons (and will not be refunded). No matter how I look at this experience, I feel that SitterCity was unfair to me. — I used this app previously, and one thing I remember that made me stop using it, was that I received a negative review from someone I hadn’t worked for. Reading through the reviews on the App Store, I see that it is a problem. There really needs to be some sort of question flowchart before someone reviews you to see if they are really in a position to give you a review. There is no way to remove these reviews, although they are clearly too easy to write (should be easier to remove if that’s the way it is). I will be reflecting on this for years to come; how did I get banned on baby sitting app? Feels like I did something horrible.
Developer Response 01/30/2023
Hi there, thank you for taking the time to leave your feedback. We take the trust and safety of our users very seriously, and our trust and safety team is always monitoring the site. Members are removed from our platform for one of three reasons: They are found to be under 18 years old. They failed an identity authentication or background check, or they are no longer eligible to be on our site based on our Terms of Use. We encourage you to review our Terms of Use here: sittercity.com/terms
Vet families better and allow sitters to review them
09/01/2022

Marvelous~
The 1st job I accepted on this platform led to a 1-star review I discovered a month later. The family I babysat for had a two year old boy. Immediately, as I entered the house I noticed the strong smell of marijuana. The father was smoking marijuana in the garage, while I could see him through a glass door. There was no respect for my preferences to be around marijuana or not which is concerning because this was our first and only interaction in-person. After I left, the father sent me an even longer list of tasks that included things he did not mention beforehand. I told him I didn’t want to work for them anymore and he became outraged. He proceeded to send me screenshots of scam methods and told me he could’ve “blessed” me if I would’ve stayed long term. I called the mother and asked why did they leave the extremely negative review and she rudely talked over me and hung up the phone. The father messaged me shortly and “perceived” the phone call as inappropriate just as he “perceived” I had an attitude over text messages. This family was incompetent, unprofessional and rude. I reported them several times to Sitter city yet the review is still posted. There should be an option for sitters to post a review of their experience or at least respond to reviews that impact your profile. I will not use this app from here on out and I wouldn’t recommend it to anyone.

Developer Response
Hey there! Sorry to hear about your experience! This is something that our Trust & Safety Team can assist you with. Please email the Customer Success Team at support@sittercity.com for further assistance. We hope to hear from you soon and to resolve this issue.
Vet families better and allow sitters to review them
09/01/2022

Marvelous~

The 1st job I accepted on this platform led to a 1-star review I discovered a month later. The family I babysat for had a two year old boy. Immediately, as I entered the house I noticed the strong smell of marijuana. The father was smoking marijuana in the garage, while I could see him through a glass door. There was no respect for my preferences to be around marijuana or not which is concerning because this was our first and only interaction in-person. After I left, the father sent me an even longer list of tasks that included things he did not mention beforehand. I told him I didn’t want to work for them anymore and he became outraged. He proceeded to send me screenshots of scam methods and told me he could’ve “blessed” me if I would’ve stayed long term. I called the mother and asked why did they leave the extremely negative review and she rudely talked over me and hung up the phone. The father messaged me shortly and “perceived” the phone call as inappropriate just as he “perceived” I had an attitude over text messages. This family was incompetent, unprofessional and rude. I reported them several times to Sitter city yet the review is still posted. There should be an option for sitters to post a review of their experience or at least respond to reviews that impact your profile. I will not use this app from here on out and I wouldn’t recommend it to anyone.
Developer Response 09/16/2022
Hey there! Sorry to hear about your experience! This is something that our Trust & Safety Team can assist you with. Please email the Customer Success Team at support@sittercity.com for further assistance. We hope to hear from you soon and to resolve this issue.
Beware…STAY AWAY
04/26/2023

ShiningSun
Applied for a sitting job and sent copies of driver license and selfie for required verification. I have no criminal record and can easily pass a national security clearance. I’m also 60 years old and disabled. Sittercity ran my information through their third-party verification company, Berbix. Sittercity then had the audacity to remove me from their platform without any reason except that their Trust and Safety team made the final decision. However, NO reason whatsoever was given! Please don’t give this company any of your personal information. My information is now in the hands of who knows who, and I could now easily become a victim of identity theft. Companies like this need to be put out of business permanently. I will be pursuing legal action based on my appalling experience with this unsatisfactory service that calls themselves a company. Please stay far away from this company!ADDENDUM: The developer’s response is the same canned response I received over the telephone by two different representatives. When you are rejected with something as personal as this, I expect a specific reason, NOT a vague response. Again, stay far away from this company. They are completely untrustworthy!

Developer Response
Hi there, thank you for taking the time to leave your feedback. We take the trust and safety of our users very seriously, and our trust and safety team is always monitoring the site. Members are removed from our platform for one of three reasons: They are found to be under 18 years old. They failed an identity authentication or background check, or they are no longer eligible to be on our site based on our Terms of Use. We encourage you to review our Terms of Use here: sittercity.com/terms
Beware…STAY AWAY
04/26/2023

ShiningSun

Applied for a sitting job and sent copies of driver license and selfie for required verification. I have no criminal record and can easily pass a national security clearance. I’m also 60 years old and disabled. Sittercity ran my information through their third-party verification company, Berbix. Sittercity then had the audacity to remove me from their platform without any reason except that their Trust and Safety team made the final decision. However, NO reason whatsoever was given! Please don’t give this company any of your personal information. My information is now in the hands of who knows who, and I could now easily become a victim of identity theft. Companies like this need to be put out of business permanently. I will be pursuing legal action based on my appalling experience with this unsatisfactory service that calls themselves a company. Please stay far away from this company!ADDENDUM: The developer’s response is the same canned response I received over the telephone by two different representatives. When you are rejected with something as personal as this, I expect a specific reason, NOT a vague response. Again, stay far away from this company. They are completely untrustworthy!
Developer Response 04/26/2023
Hi there, thank you for taking the time to leave your feedback. We take the trust and safety of our users very seriously, and our trust and safety team is always monitoring the site. Members are removed from our platform for one of three reasons: They are found to be under 18 years old. They failed an identity authentication or background check, or they are no longer eligible to be on our site based on our Terms of Use. We encourage you to review our Terms of Use here: sittercity.com/terms

We’ve made general improvements and fixed a few bugs to make your experience smoother and more reliable.

Version 6.16.0

Nov 5

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:
- Identifiers
Data Linked to You

The following data may be collected and linked to your identity:
- Location
- Contact Info
- User Content
- Search History
- Identifiers
- Usage Data
Data Not Linked to You

The following data may be collected but it is not linked to your identity:
- Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Accessibility

Information

Seller
Size
Category
Compatibility
Languages
Age Rating
In-App Purchases
Copyright

Developer Website

Privacy Policy

License Agreement

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Find Child Care: Sittercity

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Ratings & Reviews

What’s New

Version 6.16.0

App Privacy

Data Used to Track You

Data Linked to You

Data Not Linked to You

Accessibility

Information

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