Discover the #1 services app for Cuba. The perfect tool to stay close to your loved ones and enjoy practical services designed with their needs in mind.
What can you do with Cuballama?
● Phone recharges: Send balance to Cuba and other countries in seconds, with frequent promotions to make the most of your money.
● Cuballama Mercado: Buy groceries, essential products, and more, delivered directly to your relatives’ homes in Cuba.
● Phone calls: Easily call Cuba and other countries with exceptional quality.
● Cuballama Viajes: Plan your dream vacation, send tickets to your relatives in Cuba and around the world, and rent a car in Cuba with those who know the terrain best.
● Cuballama Envíos: Have your gifts or purchases delivered reliably to your loved ones’ doorstep.
● Cuballama Balance: The easiest way to support family and friends by transferring the amount they need so they can make their own purchases.
Advantages of using Cuballama:
● Easy to use: An intuitive, user-friendly design that lets you take care of everything in just a few steps.
● Exclusive promotions: Enjoy unique offers on recharges, shipments, and more.
● Personalized support: Always by your side with fast, efficient customer service via the app, the web, Facebook, Instagram, phone, and at our stores in Miami, Houston, Las Vegas, Kentucky, and Madrid.
● Guaranteed security: Your transactions are protected with state-of-the-art technology.
Why choose Cuballama?
Because we know how important it is to be close to your loved ones, even when you’re far away. With Cuballama, you have the easiest, fastest, and most reliable way to support your family, connect with friends, and simplify your life.
Download the app today and start enjoying the benefits thousands of users already love.
Cuballama, one Cuban family!
Available for iOS.
Follow us on:
Facebook >> https://www.facebook.com/FamiliaCuballama
Instagram >> https://www.instagram.com/cuballama_oficial/
Aún mantengo mi opinión que la aplicación anterior era mucho más amigable y mucho más sencilla. La versión que estoy utilizando actualmente aún tiene sus pequeños fallos como que en cualquier pantalla si tocas la esquina izquierda superior aparece la pantalla del Cart aunque no se ve el icono. Los tiempos de respuesta y procesamiento ahora son un poco mejores pero cuando la conexión es lenta se complica un poco. Los iconos resultan un poco pequeños aún y el interfaz está un poco sobrecargado, los ítems en las listas debieran ser un poco más grandes en mi opinión. Espero les ayuden estas modestas opiniones. This version is a little bit better. Still I believe previous app was more friendly and simple in terms of UI. The current version has a problem with cart in upper left corner on any screen, even when it’s not present. The processing times are faster right now but get bad when connection is slow. Still I think the icons, list items and links are small yet. The UI is overloaded in some screens. I hope this might help.
Developer Response
Hola Yeincm ,Como le pedía a nuestro colaborador anterior, desde su comentario hasta ahora varios bugs han sido resueltos y estas nuevas versiones en efecto son muy diferentes a las primeras que eran más básicas, se hacía necesario el cambio para poder ofrecer otras alternativas que en la versión inicial no era posible. Por favor le ruego nos escriba a nuestro correo info@cuballama.com y dejenos saber si ya todo mejoro o persisten las dificultades, o nos puede llamar a nuestro Call Center 786-4086400 y estaremos encantados de ayudarle Saludos Anna Sc Soporte CuballamaSeguro Yeincm , nos ayuda y mucho, pasaremos a desarrollo, si en efecto para poder poner todo o casi todo se ha sacrificado size y podria estar algo sobrecargado, veamos si logramos algo superior, agradecidos de su tiempo
Frozen screen, no support!
Austex7124
I have an existing account with Cuballama but the app now is frozen on my iPhone, and I can’t get any help. I’ve sent several messages asking for help and never get a reply. I can use my existing account on my iPad and in windows but no longer on my iPhone. It’s locked up and I have no way to fix it. Very frustrating!—————————updated; Personnel finally reached out to assist after leaving my original negative review. I was asked to I call, but I do not speak Spanish, so I was told I would receive a call back. Within a few minutes a nice lady named Jessica called, and then spent quite a while helping me get back into my account. She was patient and helpful, which I greatly appreciated, considering all of the frustration I was having. Problem resolved! Thank you....
Developer Response
Hola Austex7124, seguimos trabajando para alcanzar la excelencia y ayudarle a sentir a sus seres queridos más cerca a usted. ¡Gracias por formar parte de nuestra familia Cuballama! Saludos, Anna Sc, Soporte Cuballama.
A scam!
Acosta Eli
I called my mother 2 days ago and after talking to her for 5 minutes, I heard she’s repeating word by word the exact same conversation we just had. It was basically a recording of everything she had already said to me. I hung up and called her back and she said the call had dropped and she was waiting for me to call her back. This is the second time it happens and I basically end up spending my minutes which are already a scam at almost 70 cents per minute, in another yet weird type of shady behavior.
Developer Response
Hola Acosta Eli, lamentamos que tenga esa opinión de nuestro servicio y estamos dispuestos a ayudarle a resolver su inconveniente y mejorar su experiencia con nosotros, permítanos conocer sus datos para que un agente se ponga en contacto con usted escribiéndonos al correo info@cuballama.com ó por favor ingrese al servicio de chat en la página web. Saludos, Anna Sc, Soporte Cuballama.
Absolutely amazing
OfcrDave
Every order I've placed has been delivered with no problems or complaints. The items are of good quality and an amazing value. I ordered a birthday cake for a young girl and she was so pleased with it she wanted to show it off more than eat it! Fast on time delivery. The only negative is that I can't get every page to translate to English so as to completely understand it. Screenshot and translate has worked satisfactorily though. Thank you for the services you provide!!
Developer Response
Thank you for sharing your experience, OfcrDave 🎂. At Cuballama, we're delighted to hear that your orders have been punctual and of high quality, and that the cake was a success. We've taken note of your suggestion regarding the language to continue improving. We appreciate your trust. Best regards, Anna Sc, Cuballama Support.
Enhanced user interface with minor tweaks and resolved bugs for improved user experience.
Version 20.8.5
The developer, techrrific, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Used to Track You
The following data may be used to track you across apps and websites owned by other companies:
Identifiers
Data Linked to You
The following data may be collected and linked to your identity:
Purchases
Financial Info
Contact Info
Identifiers
Usage Data
Diagnostics
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
Identifiers
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More
Information
Seller
Techrrific, inc.
Size
172.9 MB
Category
Business
Compatibility
Requires iOS 15.0 or later.
iPhone Requires iOS 15.0 or later.
iPad Requires iPadOS 15.0 or later.
iPod touch Requires iOS 15.0 or later.
Mac Requires macOS 12.0 or later and a Mac with Apple M1 chip or later.
