BIGGBY

Name: BIGGBY
Rating: 2.4 (183 reviews)
Author: BIGGBY COFFEE

Food & Drink

Free · Designed for iPad. Not verified for macOS.

183 Ratings
Age Rating

4+
Years
Chart

#185
Food & Drink
Developer

BIGGBY COFFEE
Language

EN
English
Size

77.8
MB

Your BIGGBY® run just got easier. The official BIGGBY® COFFEE app is the fastest way to order your favorite drink, earn rewards, and redeem them — all before you reach the drive-thru. ORDER AHEAD Browse the full menu, customize your drink exactly how you like it, and pay right from your phone. Search and filter the entire menu to find your drink fast — Featured, Popular, and everything in between. SAVE YOUR FAVORITES Build your go-to order once and reorder it in a couple of taps. Your favorite drinks — customizations and all — live right on your home screen, alongside your recently ordered items. EARN FREE COFFEE Scan your app in store or order online to collect rewards: • Buy 12 full-priced drinks and the 13th is free* • Buy 9 pounds of coffee and the 10th is free* *Discounted items do not qualify for rewards. REDEEM REWARDS AT CHECKOUT Apply your available loyalty rewards right in the app — your free drink comes off your order at checkout. FIND YOUR STORE See nearby BIGGBY® COFFEE locations on the map and favorite the ones you visit most. Your store, your way. PAY YOUR WAY Check out with a credit card, Apple Pay, or your BIGGBY® card balance — and show your barista some love with in-app tipping at participating stores. MANAGE YOUR CARDS Add your physical rewards or gift cards to your account and reload your balance for even faster ordering.

Ratings & Reviews

2.4

out of 5

183 Ratings

So many missing features for a big company
Jan 15
Vultureskwak
First off, you cannot link a debit card. You have to put them onto a Biggby card or type the numbers out every time. Secondly, the free drink reward after 12? It isn’t automatic nor can you do it from your app. I grab and go, that’s WHY I USE THE APP. I do not want to figure out what needs to be scanned. You can order on it and choose a store so it gets 2 stars but seriously, have the features everyone expects out of a large corporation
So many missing features for a big company
Jan 15
Vultureskwak

First off, you cannot link a debit card. You have to put them onto a Biggby card or type the numbers out every time. Secondly, the free drink reward after 12? It isn’t automatic nor can you do it from your app. I grab and go, that’s WHY I USE THE APP. I do not want to figure out what needs to be scanned. You can order on it and choose a store so it gets 2 stars but seriously, have the features everyone expects out of a large corporation
Frustrating to Use
09/30/2025
fikfofo
The app is frustrating to use. It seems like every time I go to order something it’s no longer on the menu. I can’t order half of the stuff I used to order on the previous version of the app. Sometimes, seemingly randomly, I can only order a 20oz drink (and not a 24oz) and there’s no explanation as to why. Super frustrating that I can’t customize any food items - why can’t I remove the egg from my waffle sandwich? Also, I have 12/12 points to redeem a free drink but I can’t redeem it? I don’t know, it’s just super frustrating. As someone who doesn’t have time in the morning to go wait in-store or in a drive thru for my order, I rely on the app, but hate how limiting it is.

Developer Response
Hey fikfofo, thanks for your feedback! We're working to update the menu and customizations so you can still order your favs. If there is a specific product you're not seeing, please send us a note at feedback@biggby.com so we can take a look! Thanks for being a BIGGBY customer!
Frustrating to Use
09/30/2025
fikfofo

The app is frustrating to use. It seems like every time I go to order something it’s no longer on the menu. I can’t order half of the stuff I used to order on the previous version of the app. Sometimes, seemingly randomly, I can only order a 20oz drink (and not a 24oz) and there’s no explanation as to why. Super frustrating that I can’t customize any food items - why can’t I remove the egg from my waffle sandwich? Also, I have 12/12 points to redeem a free drink but I can’t redeem it? I don’t know, it’s just super frustrating. As someone who doesn’t have time in the morning to go wait in-store or in a drive thru for my order, I rely on the app, but hate how limiting it is.
Developer Response 10/20/2025
Hey fikfofo, thanks for your feedback! We're working to update the menu and customizations so you can still order your favs. If there is a specific product you're not seeing, please send us a note at feedback@biggby.com so we can take a look! Thanks for being a BIGGBY customer!
Other Ideas
10/18/2025
bb barista
Present barista as well as one 5 years ago - the app update is significantly better! Some ideas for developers: have a notes section for customers to write specifications (ex: “no real strawberries”), as well as options to add more than one selection (ex: adding pumpkin & mellow sauce in an iced coffee). Also- tickets for mobile orders have been coming thru odd on the barista end, where things like size/#of shots aren’t automatically listed at the start of the drink like on a regular ticket. This has caused some confusion for baristas making the drinks

Developer Response
Hey bb barista, thanks for your feedback! We definitely want the app to be a great experience for customers and baristas alike. Please make sure you're letting the internal teams know your feedback as well by submitting a ticket to feedback@biggby.com so we can look into this further. We are working on updates to the printed tickets in store to make sure drinks are being made as they are being ordered!
Other Ideas
10/18/2025
bb barista

Present barista as well as one 5 years ago - the app update is significantly better! Some ideas for developers: have a notes section for customers to write specifications (ex: “no real strawberries”), as well as options to add more than one selection (ex: adding pumpkin & mellow sauce in an iced coffee). Also- tickets for mobile orders have been coming thru odd on the barista end, where things like size/#of shots aren’t automatically listed at the start of the drink like on a regular ticket. This has caused some confusion for baristas making the drinks
Developer Response 10/20/2025
Hey bb barista, thanks for your feedback! We definitely want the app to be a great experience for customers and baristas alike. Please make sure you're letting the internal teams know your feedback as well by submitting a ticket to feedback@biggby.com so we can look into this further. We are working on updates to the printed tickets in store to make sure drinks are being made as they are being ordered!
Big improvement!
09/25/2025
sorensehk
The updated app is MUCH better than it used to be. The functionality and layout has drastically improved over the old app. It’s a lot easier to find what you’re looking for with such a big menu like BIGGBY’s. Mobile ordering is now easier and faster which is more incentive for me to order here versus a competitor. Highly recommend updating so you can see the difference too!

Developer Response
Hey sorensehk! Thanks for the love and for being a BIGGBY customer :)
Big improvement!
09/25/2025
sorensehk

The updated app is MUCH better than it used to be. The functionality and layout has drastically improved over the old app. It’s a lot easier to find what you’re looking for with such a big menu like BIGGBY’s. Mobile ordering is now easier and faster which is more incentive for me to order here versus a competitor. Highly recommend updating so you can see the difference too!
Developer Response 09/29/2025
Hey sorensehk! Thanks for the love and for being a BIGGBY customer :)

A smoother order, every time. We've been tinkering behind the scenes so your BIGGBY® app keeps running like a well-pulled shot. Grab your favorite, and we'll see you at the window!

Version 3.5.1 Sep 2

Data Linked to You

The following data may be collected and linked to your identity:
- Contact Info
- Identifiers
Data Not Linked to You

The following data may be collected but it is not linked to your identity:
- Location

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Accessibility

Information

Seller: Global Orange Development, LLC
Size: 77.8 MB
Category: Food & Drink
Compatibility: Requires iOS 15.1 or later.

iPhone
Requires iOS 15.1 or later.

iPad
Requires iPadOS 15.1 or later.

iPod touch
Requires iOS 15.1 or later.

Mac
Requires macOS 12.0 or later and a Mac with Apple M1 chip or later.

Apple Vision
Requires visionOS 1.0 or later.
Languages: English
Age Rating: 4+

4+

Learn More

Developer Website

Privacy Policy

Supports

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BIGGBY

Ratings & Reviews

So many missing features for a big company

Frustrating to Use

Other Ideas

Big improvement!

What’s New

App Privacy

Data Linked to You

Data Not Linked to You

Accessibility

Information

Supports

Wallet

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