Parental Control App - Kidslox 4+

Overall, I’m finding Kidslox to be a useful, easy way to have limits on my daughter’s screen usage. The weekly reports are informative and give me assurance that she is not abusing her screen time. Controlling it all from my phone is great and so convenient. I also like the ability to add or remove time on the set daily limits. I use that a lot for when she earns more time by doing chores. One improvement that could be made would be to have the ability to shut down text and phone calls during certain hours, except for emergencies. Because while I can set a daily limit and control app usage so that even if she has more time before she reaches the limit she can’t use it after a certain time at night, she can still text freely for hours on end and I have no able to track or limit that. So I still have to confiscate her phone every evening so she isn’t up all night texting her friends. I wish there was a way to set limits on texting too other than taking away her phone. But overall, it is a good app and I’m happy I bought the lifetime subscription so I can also use it when my younger children get phones when they are older.

Thank you so much for your review and support! Wea re happy to hear that you enjoy using Kidslox. We're always improving our app and will investigate the possibility of implementing this new feature you've requested. Unfortunately, at the moment it's not possible to completely block the device due to the technical peculiarities of the platform. As soon as it's possible we'll implement this feature and let all our users know about it via email. If you have any questions or need our assistance in anything get in touch with our support team (support@kidslox.com) who will gladly help you.

I downloaded this app a year ago, tried the free version and eventually paid for premium subscription. I was able to successfully restrict access to certain apps, inappropriate content and screentime for my daughters phone very well. I gave for the success of that time. However, we upgraded phones recently and the set up has been so very difficult!! In order to set up premium features it now requires me to download the PC app as well. Well, whatever it tries to download NEVER downloads and stay stuck at 5%. i have tried downloading again, rebooted, deleted and reinstalled and never manage to finish set up because its get stuck at 5% download. PC app is so irritating. Wish I could do everything thru the phone app like I did before in my initial set up. I tried reaching out for help and haven’t heard back in two days. Didn’t get an auto response acknowledging my email so I’m not sure if anyone will eventually get back to me.
*Update* i eventually received a response and they tried getting more info to fix it. Replied back and said that it had been fixed and they released a new ISO version BUT it still doesn’t download past 5%. I really liked this but I can no longer use my paid subscription and only get watered down features that are hardly helpful on their own. It doesn’t seem a fix is coming before my subscription expires, so I definately won’t be renewing to $50 subcription.

We are deeply sorry for the inconveniences you are experiencing. We continue our work on this issue and are trying to fix it as soon as possible. Meanwhile you can continue using Kidslox as previously (all the old features will work even if you haven't set this new premium feature). Please, make sure that you update our support team (support@kidslox.com) on the fact that you didn't manage to set premium and they will get back to you once we have an update.

Okay so I’m the kid who’s writing the review but there are some problems when my parents give me time. The first problem is when my parents give me like 30 minutes, the app takes out literally half of the minutes and I had 18. I know this because I stayed on Kidslox looking at my minutes but like 2 minutes later it turned into 18 minutes but this isn’t the first time. My mother gave me 1 hour but it turned into 50 minutes. When my parents give me minutes I always check first.
I don’t understand this app. My parents are saying it keeps me off the phone but I can barely talk to friends but what I’m saying is that it ruined my life. Some of my friends don’t even talk to me and I wanna talk to them. Okay, I’m going to stop talking about something stupid and talk about why I’m really typing. This happened a few months ago but kidslox kinda glitches and the glitches are when I can’t type or see the messages my friends sent and I know because I had minutes and I decided to delete kidslox to see if the problems was from that and when I deleted it. All my messages came back But than my dad installed it again. But that problem is gone I don’t think it’s going to happen again. But what I’m trying to say is that you could read this and fix the problems cause I don’t what this to happen all the time, where for every minute I have to look at kidslox to see if it is gone or not. Please fix. Thank you.

Please ask your parents to contact us at support@kidslox.com and we'll do our best to assist you.