Udemy Business 4+

Watch while I commute

I love this app. I used to listen to music on my morning commute until I downloaded this app. Now I’m way more productive and i get to learn about new topics.

The great thing about the app is that it allows me to download content onto my device so when I’m underground on public transit I’m still able to watch my courses

Problematic for offline courses

The courses are pretty good, and their function within the app is fine.

However, there are serious issues if you don’t have an ever present internet connection. I downloaded courses to be able to use Udemy while flying. The app requires constant logins through a janky interface that kicks you back and forth between authentication, login pages, and so on. So just getting logged in is problematic. Then, once you’ve made it, if you login right before losing your internet connection, it may last and you can resume your course - for a while. But wait too long or use too many other apps, and you’ll find that Udemy has randomly decided it’s time for you to reauthenticate. Middle of a video? Sorry, you’ll now be waiting till you can reconnect.

I contacted support about the issue and was told this was by design. That’s nuts, and it defeats the point of downloading a course for offline use. If it was an occasional login, sure, maybe I could buy off on it. But it’s frequent and makes it such a hassle to use Udemy that I’ve started to look at other options, like LinkedIn Learning.

Unfortunately, until the login issues are fixed, this one gets a low rating from me.

Experiencing problems with the app

First, I want to tell that I am using both Udemy and Udemy for business and I have some problems with both.
But the problem I have with using Udemy for business is that I cannot adjust the quality of the video to 1080 and it is held automatically by the app not even showing the value. I watch videos with lots of coding and even with my iPad I cannot see anything what is written on the screen because of the low resolution of video.
Another problem that I have with this app is that once I enrolled in the course I automatically the same minute received notification into my email with congratulations for completing the course and was issued the certificate. I even did not start the course which is weird.
All this makes me sad while trying to get my work done.

Developer Response ,

Hey there,

We understand your frustration and we’re here to help. Please contact us at business-support@udemy.com so we can help you resolve the issue you are encountering. Thank you.