New pro user. iPhone 7 with iOS 13.4; Apple Watch series 3 38 mm with watchOS 6.2.1. (Review updated)First use major problem: no way to end session from watch when waterlock is in use, the watch screen is locked and non-responsive, spinning the crown says it releases the lock but does not, soft restart not available (side button calls SOS), so had to hard restart to get the watch back. Tried multiple times including complete app reinstall with same results. The watch app seems to work correctly when waterlock is not in use, and the display screen looks a bit different (not sure why). Also, some problems with the iPhone app: can’t figure out how to rename or delete folders in log, new folders don’t immediately appear in the folder list (can force by restarting program), deleting sessions doesn’t update list (leads to infinite spinner, can force update as above), and deleted sessions may reappear later (may have been recorded on watch). Also, I use a program called Run Gap to pull my workouts to a single list. Workouts from yoga, strength training, and cycling apps all appear as entries with correct names (“yoga”, “strength training”, and “cycling”). Paddle Logger’s entries appear as a place name with no indication of the activity. “Paddling”, “paddle sports”, or “water sports” would be better. I’d guess there’s a title data element for transfer to Apple Health and it would be more useful if that referred to the type of activity instead of the location. My paddles ended up named for the trailer park that’s near the reservoir.
Hi there, thanks for getting in touch! This is really good feedback. For support, I would ask you get in touch via the app and we can resolve any issues more quickly! We are aware of a bug with the Waterlock, if you swipe to Paddle Logger settings on the Apple Watch you can turn Apple’s WaterLock off and our one will enable by default. It works in exactly the same way, just without the droplet logo. Rotate crown to end trip etc. We have fixed the folders bug and will be out in the next release as will the Waterlock fix. I hope this helps some of your issues, if you could e-mail us from within the app we can make sure everything else is resolved rapidly! Thanks!