**Edit: This app seems to have gone downhill. Still not able to save photos to phones consistently, and NOW I’ve got some “White Gold Photography” gallery that pops up before my studio! There are better solutions out there than this.**The app is ok. It does what it’s supposed to but I wish it was more customizable for the client- like making their photo the app cover image. My biggest gripe is that it doesn’t always save images to my, or my clients, phones even though it’s allowed through the gallery. It’s pretty frustrating to say the least. I don’t know if it’s a bug/glitch but I really wish it would get fixed.

I’ve tried really hard to like this app, let alone love it. When it works, it couldn’t be easier and more convenient for my clients and I. But it works less often than it doesn’t work. I’ve been a Zenfolio customer for years and I don’t understand why this app continues to have the same issues. Every other time I use the app I have to delete it and reinstall it just to get it to work - losing everything I’ve managed to download so far. Half the time it won’t download the photos to mine or my clients’ phones which is super embarrassing. I’m trying to provide an awesome, convenient and a very modern day way to download their photos while also providing top notch customer service. Really disappointed that Zenfolio hasn’t managed to improve this app in the years it’s been available. PLEASE listen to our pleas!! We want to love this app and so do our clients!!!!

I download the photo moments app for iPhone. I was successfully able to see pictures uploaded by my professional photographer. However when I try to download a photo there’s no way to find out where it is stored on the phone. There are very few menu options for the app. I would say for the most part this app is a very low quality. I get an opportunity to talk with several hundred people per week in education and information related sessions and I will be sure to do my best to make sure this app is avoided. If some of your technical people out there who create these apps cannot do better than this then perhaps you should look into a different profession.

I was so excited to learn about this app since so many people use their phones and IPads. I was quickly disappointed when I tried it myself before sharing with clients. It freezes constantly and I have been unable to get past the screen instructing clients to use the link provided. I even deleted the app, losing what I had previously managed to upload and reloaded... still stuck. I hope the developers can get this working properly and that Zenfolio either makes sure it is fixed or removes it completely. I wouldn’t want my clients to come across it and ask for the link.