Skip - Food & Grocery Delivery

Name: Skip - Food & Grocery Delivery
Rating: 4.7 (7509 reviews)
Author: SkipTheDishes

Canada's homegrown delivery.

Free

7.5K Ratings
Ages

13+
Years
Category

Food & Drink
Developer

SkipTheDishes
Language

EN
+ 1 More
Size

229.7
MB

In a world where traffic, wait times, and long lines make everyday tasks feel like a massive hassle, we’re here to help you skip to the good part. In a world where traffic, wait times, and long lines make everyday tasks feel like a massive hassle, we’re here to help you skip to the good part. Skip is Canada’s homegrown delivery app—trusted by 5+ million customers and 50,000+ retailers nationwide. We’re available in more than 450 cities and towns across Canada. Order from anywhere and get whatever you need delivered right to your house, condo, apartment, workplace, hotel…you get the idea. Skip makes it easy to order delivery from your favourite restaurants and stores, from the AM into the PM. Enjoy delivery for morning coffee, late-night sweet treats, sushi dinners, burger cravings, groceries, pharmaceuticals, alcohol, personal items, flowers, pet supplies, and so much more. Download our app and start skipping to the good part. JOIN SKIP+ Unlock a whole new world of unlimited $0 delivery fee, lower service fees, bonus Points, members-only access to VIP experiences and more with Skip+. Your first 3 months are FREE! $0 DELIVERY FEE (with a min. order) Skip the extra fees when you want to. Sort restaurants and stores by Delivery Fee to see places near you that offer $0 delivery with a minimum order. TRACK YOUR ORDER Get real-time update notifications and live GPS tracking, so you know exactly where your order is every step of the way. EASY PAYMENT Skip the card number memorization. Pay quickly when you save your debit or credit card in the app. RESTAURANTS All your cravings are at your fingertips. Enjoy delivery from your longtime fave places or discover new go-tos in your neighbourhood. Craving Chinese, Italian, Indian, or Mexican? From healthy to hearty, pizza to salad, fish and chips to falafel, burgers to pad thai, burritos to sushi, and sandwiches to ice cream—order food delivery for every mood, occasion, and taste. GROCERIES Whether you need milk for your cereal, coffee for your morning, bread for lunch, or batteries in a pinch, we’ve got you covered with convenience store and grocery delivery. REORDER Want to enjoy your favourite deliveries again and again? Reorder your most-loved dishes in your order history with our ‘Reorder’ button. RESTAURANT SELECTION Order delivery from hundreds of local restaurants that deliver near you or pick from popular national favourites like McDonald’s, Tim Hortons, Wendy’s, 7-Eleven, KFC, Boston Pizza, Burger King, Pizza Pizza, Harvey’s, Booster Juice, Mr. Sub, St-Hubert, Papa John’s Pizza, and many more. CONVENIENCE With a few taps, your next meal is on its way, delivered where you want it, whether you’re at home, work, or chilling with friends. Pro tip: plan ahead with preorder. PICKUP Craving something ASAP? Grab, go, and enjoy with Pickup. Choose ‘Pickup’ for that need-it-now takeout on the way home or last-minute lunchtime fuel. STAY IN THE KNOW When creating your account, subscribe to our emails to be among the first to know about great offers near you. SHARE YOUR FEEDBACK Great delivery calls for great feedback. Easily review restaurants, stores, and couriers with just a few taps. WE’RE HERE FOR YOU Have questions? Get help with live chat in the app.

Ratings & Reviews

4.7

out of 5

7.5K Ratings

Great app, except major flaw
03/12/2018

Amandasatch
Better selection than Uber Eats, just very flawed in canceling accidental orders. I placed a “pre-order” several days ago thinking that meant the restaurant would be open later in the day (which is how UberEats is set up). Confirm order and then realize it was a preorder several DAYS out. Immediately send a message on the chat function that I’d like to cancel the order because there’s NO OTHER WAY TO CANCEL AN ORDER WITHIN THE APP. But, I was at work and was hosting an event, I had no time to sit and wait for chat to respond, I just hoped it be canceled. Completely forgot about the order until I get a notification that my currier was arriving... two days later. Because the delivery driver was already arriving, my friends card (that was paying two days before at work) was charged with an order I could not cancel days before the restaurant could even confirm the order. Very frustrating and embarrassing.
Great app, except major flaw
03/12/2018

Amandasatch

Better selection than Uber Eats, just very flawed in canceling accidental orders. I placed a “pre-order” several days ago thinking that meant the restaurant would be open later in the day (which is how UberEats is set up). Confirm order and then realize it was a preorder several DAYS out. Immediately send a message on the chat function that I’d like to cancel the order because there’s NO OTHER WAY TO CANCEL AN ORDER WITHIN THE APP. But, I was at work and was hosting an event, I had no time to sit and wait for chat to respond, I just hoped it be canceled. Completely forgot about the order until I get a notification that my currier was arriving... two days later. Because the delivery driver was already arriving, my friends card (that was paying two days before at work) was charged with an order I could not cancel days before the restaurant could even confirm the order. Very frustrating and embarrassing.
Unprofessional customer service
02/27/2019

LeInsanity
This will be my last time ordering with you guys, but I suggest if you're going to call customers and give them an option to replace an order, understand that the customer would then have to go back on the internet or app to search through the menu. I was told to "hurry up a bit". Originally I asked customer service what my options are as far as a drink replacement because that’s the option I was given when the call started and the guy clearly offered a refund only because he didn’t know the beverage options himself. I asked twice because I was really wanting something to drink and he just repeated the refund options. My phone conversation with your customer service was only for 3 minutes and I was being rushed to figure it out within a minute of getting on the phone. Proper customer service will allow people the few minutes they need to figure out something like that. I shouldn't be expected to have the menu memorized right when I'm called. SkipTheDishes or JustEat can rebrand itself into as many names as they want. If the service is not professional they will continue to get these horrible ratings. I was so shocked someone would even dare rush a CUSTOMER within A MINUTE of getting on the phone with them. It’s not my fault you guys don’t pull up menus for situations like this like OTHER delivery services do and it’s also not my fault that I have to find a replacement because the store doesn’t have the beverage!
Unprofessional customer service
02/27/2019

LeInsanity

This will be my last time ordering with you guys, but I suggest if you're going to call customers and give them an option to replace an order, understand that the customer would then have to go back on the internet or app to search through the menu. I was told to "hurry up a bit". Originally I asked customer service what my options are as far as a drink replacement because that’s the option I was given when the call started and the guy clearly offered a refund only because he didn’t know the beverage options himself. I asked twice because I was really wanting something to drink and he just repeated the refund options. My phone conversation with your customer service was only for 3 minutes and I was being rushed to figure it out within a minute of getting on the phone. Proper customer service will allow people the few minutes they need to figure out something like that. I shouldn't be expected to have the menu memorized right when I'm called. SkipTheDishes or JustEat can rebrand itself into as many names as they want. If the service is not professional they will continue to get these horrible ratings. I was so shocked someone would even dare rush a CUSTOMER within A MINUTE of getting on the phone with them. It’s not my fault you guys don’t pull up menus for situations like this like OTHER delivery services do and it’s also not my fault that I have to find a replacement because the store doesn’t have the beverage!
Crappy
12/28/2020

벌컁이
I had ordered food from McDonalds and they had made me wait for over 30 minutes. I thought ok that can happen and waited. I had ordered around $38 worth of food. The order shows up over 30 minutes after and I open it to see that it is completely messed up. Nothing is the same and it is just messed up. It looked about $16 worth of food at the MAXIMUM. That is literally half of the price! At this point I was done and just wanted a refund. Well what do you know? You would at least think that the customer service would make up for the stupidity but no. I talked with the incompetent customer service and they replied every 10-15 minutes. And now you would think the replies would help but again no. It was absolutely no help to the problem. After some time I was told my refund would go back to my bank account after five days. Five days. Are you serious? Are you kidding me? Are you playing jokes with me? First my order is messed up, then that makes me realize “oh you already had gotten double the worth of food’s price because I have to pay before hand”, then I have to deal with an incompetent customer service and for the icing on the cake, I have to wait five days for my refund to go back to my account. Thanks for wasting my time today! And I loved getting my patience tested and getting scammed! No wonder why post-mates and door-dash has a better rating then you!
Crappy
12/28/2020

벌컁이

I had ordered food from McDonalds and they had made me wait for over 30 minutes. I thought ok that can happen and waited. I had ordered around $38 worth of food. The order shows up over 30 minutes after and I open it to see that it is completely messed up. Nothing is the same and it is just messed up. It looked about $16 worth of food at the MAXIMUM. That is literally half of the price! At this point I was done and just wanted a refund. Well what do you know? You would at least think that the customer service would make up for the stupidity but no. I talked with the incompetent customer service and they replied every 10-15 minutes. And now you would think the replies would help but again no. It was absolutely no help to the problem. After some time I was told my refund would go back to my bank account after five days. Five days. Are you serious? Are you kidding me? Are you playing jokes with me? First my order is messed up, then that makes me realize “oh you already had gotten double the worth of food’s price because I have to pay before hand”, then I have to deal with an incompetent customer service and for the icing on the cake, I have to wait five days for my refund to go back to my account. Thanks for wasting my time today! And I loved getting my patience tested and getting scammed! No wonder why post-mates and door-dash has a better rating then you!
Horrible methods
02/02/2019

alissa neubauer
This company let me place an order, saying it would arrive in approximately 72 minutes. A little long but I can handle it on a busy Friday night. They then charge me for my order on my credit card, and suddenly a notification popped up saying “delivery drivers are not available in your area, check back again later” What THE HECK? Why let me place an order if you have no way to actually get my food delivered. And check back when, in three hours? tomorrow? In five days? I ordered it because I have a family who is hungry in the next hour, not in ten hours or however long you want me to wait around and keep checking back hoping maybe I can get it sometime someday. And now conveniently it takes 3-5 days for the charge to go back to my card, because YOU BET I cancelled and ordered directly through the restaurant. Just had to go pick it up myself but it was ready in 15 minutes. Sure delivery is convenient if you have a lot going on and a family, but this whole experience was kind of ridiculous and I’m deleting the app the minute I get my money back from this order.
Horrible methods
02/02/2019

alissa neubauer

This company let me place an order, saying it would arrive in approximately 72 minutes. A little long but I can handle it on a busy Friday night. They then charge me for my order on my credit card, and suddenly a notification popped up saying “delivery drivers are not available in your area, check back again later” What THE HECK? Why let me place an order if you have no way to actually get my food delivered. And check back when, in three hours? tomorrow? In five days? I ordered it because I have a family who is hungry in the next hour, not in ten hours or however long you want me to wait around and keep checking back hoping maybe I can get it sometime someday. And now conveniently it takes 3-5 days for the charge to go back to my card, because YOU BET I cancelled and ordered directly through the restaurant. Just had to go pick it up myself but it was ready in 15 minutes. Sure delivery is convenient if you have a lot going on and a family, but this whole experience was kind of ridiculous and I’m deleting the app the minute I get my money back from this order.

Happy holidays from Skip! We've wrapped up some fantastic new features to help you Skip to the good part even more during the most festive (and busy!) time of the year. What's New & Wonderful Skip+ Member Vouchers: Our gift to you! Skip+ members now receive exclusive, high-value vouchers for their favourite restaurants and retailers. WestJet Linking: Connect your WestJet Rewards and Skip accounts to turn cravings into flight savings. Revamped Offers: Finding deals on Skip is now easier and faster than ever! Thanks for making us a part of your holiday season. From our family to yours, we wish you a cozy, joyful, and delicious December! P.S. If you love this update, please spread the cheer with a festive review! Your feedback is the best gift we could ask for!

Version 5.31.0

Dec 16

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