Manage Your Benefits Anytime, Anywhere with the Nippon Life Benefits® Mobile App
Stay connected to your insurance benefits with ease while on-the-go. The Nippon Life Benefits® mobile app gives you fast, secure access to your coverage details—whenever and wherever you need them.
The app is available in English, Japanese, and Korean, making it convenient for our diverse user community.
• Find a Provider
Quickly locate doctors, specialists, and facilities near you or in a specific area using our intuitive search tool.
• View Claims
Easily access your most recent claims or search by date of service, provider, or claim status for detailed insights.
• Review Plan Benefits
Stay informed with real-time access to your deductible levels, out-of-pocket totals, and account balances.
• Digital ID Card
View your ID card and send a copy to anyone you choose whenever needed.
• Member Kit
Access your member kit digitally in multiple languages.
• Wellness Portal
For members with medical coverage, get personalized health recommendations, wellness tools, trackers, and educational content to support your well-being.
• Contact Customer Service
Get support with direct access to customer service, including secure in-app messaging.
The app allows me to login and see my ID but if I try and see my claims it gives me "no claims" error even though I have claims, I also keep getting a parsing issue or no internet issue even though I have a perfect connection that other apps have no issue working on. If they fix the network issues and claim info section the app would be worth it, at the moment all it does is show my ID when it decides to connect
Can’t login
KwisatzJim
My company recently switched to using Nippon and I’ve been unable to login to the app and support has been completely unhelpful. Very frustrating experience. I recommend using the website and avoid the app
Several errors and features unavailable
BLQthril
Vision benefits show not available when I tap the button.Find Provider for medical and dental return a “something went wrong” error, and vision forwards me to my browser instead of searching in-app.
This App is really really bad!!!! Fixing is required urgently.
Auto Investor
Suddenly I started getting pop up note on a one time password sent to me. Now I get a note my device is not connected to the internet and to try again, while the device is in fact connected and all other apps are working well. This App is really the worst app I have seen from any provider and especially from a medical insurance provider where the app accessibility is very important. It also seems like no one is looking at these reviews and no one is trying to fix it. Very bad app.
Performance and Improvements
Version 3.5.87
The developer, Nippon Life Benefits, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Not Collected
The developer does not collect any data from this app.
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More
Information
Seller
Nippon Life Insurance Co of America
Size
104.9 MB
Category
Health & Fitness
Compatibility
Requires iOS 15.0 or later.
iPhone Requires iOS 15.0 or later.
iPad Requires iPadOS 15.0 or later.
iPod touch Requires iOS 15.0 or later.
Mac Requires macOS 12.0 or later and a Mac with Apple M1 chip or later.
