MiniLuxe

Name: MiniLuxe
Rating: 3.1 (64 reviews)
Author: MINILUXE, INC.

Lifestyle

Only for iPhone

Free · Designed for iPhone. Not verified for macOS.

64 Ratings
Ages

4+
Years
Category

Lifestyle
Developer

MINILUXE, INC.
Language

EN
English
Size

70.7
MB

iPhone

Book your next manicure, pedicure, or wax appointment instantly with the official MiniLuxe app. Sign in with your existing account details or make a new account and book some self-care time today. You can also view service details, see upcoming appointments, and add appointments to your calendar. Studio locations in Boston, Dallas, and Los Angeles.

Ratings & Reviews

3.1

out of 5

64 Ratings

Not efficient
08/11/2023

iloveVR
Appreciate the convenience of mobile booking but it takes way too long to book a service. You should be able to toggle location and technician when searching for available times. Having to delete an item from your cart and start over every time you want to check for a different provider is frustrating. Especially when booking multiple services at the same time. Also having to go all the way back out to the Home Screen to change locations is arduous. Would be great to see who the available technicians are when selecting Any Technician. Dislike having to swat away same 2 prompts about one click booking everyone I open the app. I never use this feature. Agree with others that I wish it was easier to call the studio directly to speak with someone when questions arise.
Not efficient
08/11/2023

iloveVR

Appreciate the convenience of mobile booking but it takes way too long to book a service. You should be able to toggle location and technician when searching for available times. Having to delete an item from your cart and start over every time you want to check for a different provider is frustrating. Especially when booking multiple services at the same time. Also having to go all the way back out to the Home Screen to change locations is arduous. Would be great to see who the available technicians are when selecting Any Technician. Dislike having to swat away same 2 prompts about one click booking everyone I open the app. I never use this feature. Agree with others that I wish it was easier to call the studio directly to speak with someone when questions arise.
An app that’s no better than the web experience
02/10/2024

Justinelizabeth
This app is a maddening labyrinth of frustration and inefficiency. Its user interface seems to have been crafted by someone who delights in tormenting users. Attempting to secure a reservation is an exercise in futility, as the timer eagerly snatches away your selected slot if you don't navigate the labyrinthine process with lightning speed. And if you think autofill might offer a reprieve, think again – it's about as reliable as a leaky faucet, leaving you to tediously input your address and credit card details ad nauseam. Even if you manage to beat the clock, the app gleefully informs you that your reservation has expired prematurely, thrusting you back into the torturous cycle of selecting a new time and starting from scratch. And don't even get me started on the design – it's a visual assault on the senses, with a layout seemingly designed to induce migraines. Save yourself the headache and steer clear of this app unless you have a masochistic streak a mile wide.
An app that’s no better than the web experience
02/10/2024

Justinelizabeth

This app is a maddening labyrinth of frustration and inefficiency. Its user interface seems to have been crafted by someone who delights in tormenting users. Attempting to secure a reservation is an exercise in futility, as the timer eagerly snatches away your selected slot if you don't navigate the labyrinthine process with lightning speed. And if you think autofill might offer a reprieve, think again – it's about as reliable as a leaky faucet, leaving you to tediously input your address and credit card details ad nauseam. Even if you manage to beat the clock, the app gleefully informs you that your reservation has expired prematurely, thrusting you back into the torturous cycle of selecting a new time and starting from scratch. And don't even get me started on the design – it's a visual assault on the senses, with a layout seemingly designed to induce migraines. Save yourself the headache and steer clear of this app unless you have a masochistic streak a mile wide.
Old app was better
04/23/2022

XOXO CG
The new app shows you every appointment time, including the times that are not available. Very difficult to schedule an appointment because of this. I don’t like being forced to provide a credit card to book an appointment. Doing that allows MiniLuxe to store my credit card number and I don’t like for small companies to store my credit card information.
Old app was better
04/23/2022

XOXO CG

The new app shows you every appointment time, including the times that are not available. Very difficult to schedule an appointment because of this. I don’t like being forced to provide a credit card to book an appointment. Doing that allows MiniLuxe to store my credit card number and I don’t like for small companies to store my credit card information.
Insecure
02/20/2024

kmms271828
Well, in four years since I reviewed this app, MiniLuxe has made it nearly impossible to book by phone, instead of just onerous. Of course they still want to store my credit card on file all the time without allowing my iPhone to suggest a secure password.A pedicure is a rare treat for me. Three months ago I had my first pedicure since before the pandemic. When I told the technicians how much trouble I’d had booking on the website they assured me the app was a better option. Yesterday, I once more I found myself wanting to take my daughter out for a special occasion. I tried to book through the app and my same concerns from my 2020 review were there. Somehow I got our appointments booked through the website. I logged in to the app with the insecure password generated by my brain. I realized I couldn’t use Apple Keychain to change the password so decided to change it on the website. Now, despite the confirmation email I received, the website says my email address and password are incorrect, and it won’t send me an email to create a new password because my email address isn’t associated with any account!Getting a pedicure is supposed to be stress relieving. Every time I book one with Miniluxe I’m left in tears from the stress caused by their inattention to cybersecurity.

Developer Response
Hi There!Thank you for such thoughtful and detailed feedback. I agree, I think integrating with the apple keychain is a great idea. I will bring your suggestion to the development team to consider. We have been making small changes to our app regularly, and you may find that some of the upgrades in the MiniLuxe app have elevated the customer experience to support touchless check-in, Auto Pay features and while at our studio you absolutely can choose to pay with Apple Pay.We hope you get the chance to try our app again and let us know you thoughts!Thank you again for such insightful feedback!
Insecure
02/20/2024

kmms271828

Well, in four years since I reviewed this app, MiniLuxe has made it nearly impossible to book by phone, instead of just onerous. Of course they still want to store my credit card on file all the time without allowing my iPhone to suggest a secure password.A pedicure is a rare treat for me. Three months ago I had my first pedicure since before the pandemic. When I told the technicians how much trouble I’d had booking on the website they assured me the app was a better option. Yesterday, I once more I found myself wanting to take my daughter out for a special occasion. I tried to book through the app and my same concerns from my 2020 review were there. Somehow I got our appointments booked through the website. I logged in to the app with the insecure password generated by my brain. I realized I couldn’t use Apple Keychain to change the password so decided to change it on the website. Now, despite the confirmation email I received, the website says my email address and password are incorrect, and it won’t send me an email to create a new password because my email address isn’t associated with any account!Getting a pedicure is supposed to be stress relieving. Every time I book one with Miniluxe I’m left in tears from the stress caused by their inattention to cybersecurity.
Developer Response 02/04/2021
Hi There!Thank you for such thoughtful and detailed feedback. I agree, I think integrating with the apple keychain is a great idea. I will bring your suggestion to the development team to consider. We have been making small changes to our app regularly, and you may find that some of the upgrades in the MiniLuxe app have elevated the customer experience to support touchless check-in, Auto Pay features and while at our studio you absolutely can choose to pay with Apple Pay.We hope you get the chance to try our app again and let us know you thoughts!Thank you again for such insightful feedback!

We're tirelessly working to give you a delightful booking experience. With this new version of the app, we have- * Improved the app performance * Made under the hood bug fixes

Version 5.12.3 06/20/2024

Data Linked to You

The following data may be collected and linked to your identity:
- Health & Fitness
- Purchases
- Contact Info
- User Content
- Identifiers
- Sensitive Info
Data Not Linked to You

The following data may be collected but it is not linked to your identity:
- Location
- Contacts
- Usage Data
- Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Accessibility

Information

Seller: MINILUXE, INC.
Size: 70.7 MB
Category: Lifestyle
Compatibility: Requires iOS 13.0 or later.

iPhone
Requires iOS 13.0 or later.

iPod touch
Requires iOS 13.0 or later.

Mac
Requires macOS 11.0 or later and a Mac with Apple M1 chip or later.

Apple Vision
Requires visionOS 1.0 or later.
Languages: English
Age Rating: 4+

4+

Learn More

Developer Website

Privacy Policy

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MiniLuxe

Ratings & Reviews

Not efficient

An app that’s no better than the web experience

Old app was better

Insecure

What’s New

App Privacy

Data Linked to You

Data Not Linked to You

Accessibility

Information

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