I’m new to sending in my own cards to PSA, and am genuinely happy with this app. The up-to-date information on the orders is great, and the images of the cards then they are both in the grading process, and then completed, are really breathtaking. You quite literally get the opportunity to follow the image of each specific card as it goes through the process. The line of communication that this app opens between the card owner and the graders and authenticators during the grading phase adds an extra level of ease and comfort that any hiccups that could arise are able to be discussed prior to finalization and shipping of each order. I highly recommend this app.

How and where do I send cards to be graded? Oh you just ignore all those customers who aren’t even customers yet making your entire app development irrelevant for the purpose of gaining potential customers? Surely You don’t assume everyone downloading your app already sent their collections in to be graded THEN they decided to download your app? You say I can just whip out the app and scan my cards but you forgot one little thing: NONE OF MY CARDS ARE GRADED YET SO YOUR APP IS POINTLESS UNTIL YOU’VE PROVIDED THE INFO ON HOW TO SEND IN CARDS AND GIVE ME A REASON TO DO SO WHILE MAKING IT CONVENIENT AND INEXPENSIVE. Unless you just expect your potential customers to whip out a magic wand and transform all of my ungraded cards into PSA-Graded and then download the app. Maybe I’ll go see if BGS is also ignoring the collectors considering to finally breakdown and send in their cards to be graded. Logic says they probably also skipped past the massive amount of uninformed customers because that would require effort. Who needs sales growth when you can just go straight to experienced collectors and sell them more products and services even though they probably cant afford it but they’ll bite the bullet anyways if those are the only bullets your pistol is compatible with. America: come for the stupid games, stay for the stupid prizes. Brag about stupid prizes until you forget that they sucked.

I have been using Psa services for a little over 2 years now and have had problems since the start with grading and the app, countless times my cards have been damaged, I do understand that there is a lengthy process where multiple graders look over your order. This past order I opened the app to reveal my grades and was excited that most came back the grade I was expecting. Until a couple days after I found out the wrong image and grade had been posted for my order. No compensation no communication until I had reached out. Letting me know that they had reviewed it one last time before shipping it out to me, which changed the final grade. With cards going through months and lengthy waiting periods I would believe a company as big as Psa would have caught that sooner rather than show me false information.

I use this app multiple times a day and have always loved it. It’s a great tool to track card values and check pop reports but ever since the new update it’s been a nightmare. Sometimes it won’t show a certain card in the listings or say that cards not been graded when I have one in my hand. Hard to navigate and definitely hit and miss. Then I’ll search the same card later and find it. I liked the way the old version was set up. Way easier to use and user friendly. Please come out with a new update to fix this issue.