IDnow Online-Ident 4+

IDnow GmbH

Designed for iPad

    • 4.6 • 1.2K Ratings
    • Free

Screenshots

Description

IDnow Online Ident allows you to digitally verify your identity or sign contracts electronically in just a few minutes. All you need is a mobile device, a stable internet connection, and a valid ID document.
Save yourself the hassle of queuing up to show your ID card at a bank or postal office. IDnow Online Ident offers highly secure and officially accepted ways to digitally prove your identity or sign contracts online. And the best part is: It is completely free of charge and only requires a few minutes of your time.
IDnow VideoIdent: Our default identification method will connect you with one of our ident specialists via video chat. This expert will guide you throughout the entire process. Have your ID document ready and just follow the easy instructions.
IDnow eID: Where applicable, you may have the option to quickly verify your identity via a German electronic ID card without the need for a video chat. All you need is an NFC-enabled smartphone that serves as a card-reader and securely transmits the encrypted data of your eID.
IDnow eSign: You will also be able to digitally sign relevant documents at the end of the video identification process. The process can be completed in just a few minutes from the comfort of your home, avoiding any media mismatch or need of additional hardware.
Be assured that your personal data is safe with us as all our identification processes are being audited regularly and comply with the highest security standards.
IDnow Online Ident runs on iPads and iPhones with iOS 9 or higher.
IDnow is a market-leading provider for identity verification and electronic signature solutions. For further information go on our website https://www.idnow.io/ .
In case you need support with the identity verification itself, directly go to https://help.idnow.io/hc/en-gb .
Please note that IDnow also offers the app IDnow AutoIdent for AI-powered identification. If your token is not accepted on the home screen, you may need to switch to the IDnow AutoIdent app.

What’s New

Version 8.5.0

• UI/UX enhancements: We have made many adjustments to our user interface (UI) and user experience (UX) to ensure you have a seamless experience throughout the flow.
• Bug fixes: We have also identified and fixed some bugs as part of this version

Ratings and Reviews

4.6 out of 5
1.2K Ratings

1.2K Ratings

Zak Fardi ,

The persons who help me was fantastic

She was kind , spoke very slowly so I could understand everything . She was very much patient with me . Over all I had great experience and I am thankful for that .

popiciulo ,

Worst Service and App Ever Used

Do not believe anything other than 1 star ratings. You will wait hours for someone to answer once you have connected and they disconnect immediately. I’ve found they only start answering close to the end of their business hours, only had people answer 15 minutes before day’s end, believe because it’s the end of business for them they answer to show metrics they have been working. There are bugs on their side, no sound from them, representatives are rude and unhelpful. By far the WORST app or service I’ve ever used. Anything other than 1 star ratings are fake reviews, I’m sure paid for by the company. AWEFUL experience.

quagmiresheklestein ,

Absolute waste of time

You’re better off going in person or finding an alternative. Apparently they are listed unofficially for a german company. I called the company, and they said they aren’t working with “IDnow”.

Now all that’s fine might be a mistake by the person I spoke with or something.... HOWEVER I only found that out after 40 minutes of waiting for someone to pick up my call. If you’re whole business model is based off of online video calls, you Should probably get that ONE thing down.
Again, don’t waste your time.

App Privacy

The developer, IDnow GmbH, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Contact Info
  • Identifiers
  • Usage Data
  • Other Data

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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