All I expect from a mobile app is to be able to provide me the same features and functionality as the web application and I don't seem to be missing anything here. In fact, I like the presentation of the tri-bureau report better in the mobile app. Sometimes negative reviews are due to frustrations based on user-error... I should know, I am a software quality assurance professional!

So I was just called by my bank and was told there was suspicious activity on my card and they told me that I should verify so they can shut the card down. Turns out my card info was stolen.I had infoarmor/privacy armor watch over my accounts but when I was wondering why they didn’t see anything I logged in to see that monitoring for all my bank accounts was turned off. I can’t even update my credit card on file for future payments and there is no option to cancel my services unless I go out of my way and call.This app is built very badly. Contacting them through it logs you out. Why is there no internal email system for them? Where is the option to cancel my services? Fix this for your other customers please.

I wish I could add more accounts to the digital footprint. I’d like to see new features added, whether it be more stronger protection, or privacy management. AIP needs new features, the protection is basic, and not on par to other services which offer the same pricing.

I purchased this service through my work and have been very disappointed. Definitely will not renew. The information you get is absolutely useless. The app works fine, however, You can obtain much more information through credit karma and others. What limited information you do get, you cannot get any details about nor can you do anything with it. In addition, the log in process is frustrating. I do not recommend this service at all.