Intch: The Future of Work App 17+

Any new app, like any new company, is going to have glitches and wrinkles that need ironing out.

But I can say unequivocally that within ten days of using Intch, I have secured what might be one of my best clients to the present date.

Further, when I had issues with what appeared to be bots/spam, I wrote to customer service, and the co-founder/CTO himself resolved the issue and wrote back personally.

I’ve dealt with enough startups — that’s my business — to know that when the founding team takes care of its customers like Intch has taken care of me, good things are ahead.

I will continue to use the app and tell others about it.

Thank you so much for your kind words! We’re thrilled to hear that you’ve had a positive experience with Intch and that you’ve secured a great client. We’re committed to continuously improving the app and ensuring our users have the best experience possible. Your feedback and support mean a lot to us.

Intch is accessible through a phone application, and through a browser. However, the two show me different things. Neither one shows me the most important thing, which is the professional reviews that I pulled professional favors to get. They seem to be present because my so-called “trust score“ is at 100%, which means that my profile is complete and has these recommendations on file. However, I just got an email from Support telling me that they doesn’t see that I have any of these crucial things on file for me, and I can’t actually pull them up, either on the app or through a browser. I did not call up these professional favors to have them flushed down a digital toilet. If I do respond with job posting, will these important elements actually be there? I can’t see them, and a real person at Support says they don’t have them. What about my “trust score“ for Intch? It’s very low. Is it wise for me to use something this disorganized to sell myself professionally? Need we even talk about the AI element that is supposed to be automated help? Of course, it answers the question it wishes you asked, instead of the one you did ask. It also doesn’t answer most questions at all. One would expect this from AI, but I get a VERY similar response from the actual people who are responding from the support. Before you put your money in this, ask yourself, “Is this the lens through which I want people to view me professionally?”

We understand your concerns and appreciate your detailed feedback. It seems like there's a disconnect between your profile and the way it's being displayed across different platforms. Our support team is actively working on resolving such issues to ensure your professional credentials are accurately reflected. We recommend continuing to reach out to support at support@intch.org for further assistance, and we are here to make sure your experience aligns with your expectations.

I can see potential but for now it’s a waste of time. I paid for the subscription as there’s no trial. It’s not worth it today.

5 request views per day is a terrible rate limit. All 5 of mine were totally irrelevant and now I have to come back tomorrow.

Moreover, the app asks you to create a request as a professional. You’d think it’s a good idea since people will see you more. But then what’s the point of separating buyers and sellers? It’s like if tinder would show me dudes just because no girls are in the area. Similarly, all my requests were sellers while I’m looking for buyers.

I liked that the app asked me if I want to see fewer request of certain types on my feed after I skipped one. BUT the very next request was exactly what I asked the app not to show.

The app has a bunch of bugs. For one, when editing a request draft, I can delete text but can't type. Then the AI custom prompts are terrible so it tends to produce text in third person or writes in ways you wouldn’t typically post on your bio/profile.

Finally, I can write a sentence about myself without AI. What I need your AI to do is find relevant people, which it doesn’t.

Thank you for sharing your detailed feedback. I’m sorry to hear about your frustrations. Our team is actively working to enhance the app’s functionality and improve user experience. Here’s a brief response to address your points:
Request Views & Relevance: We’re working on refining our algorithms to provide more relevant matches and improve the overall request view experience.
Request Preferences: We’ll work on improving the app’s response to your preferences to better tailor the content you see.
Editing Drafts & AI Prompts: We’re aware of the issues with text editing and AI prompts and are addressing these bugs to enhance usability.
Your feedback is valuable, and we’re committed to making these improvements. If you have further concerns or need assistance, please reach out to us at support@intch.org.