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Ratings and Reviews
Love this app. Has saved me so many doctor trips
To all the doggo moms out there and honestly just anyone in general I HIGHLY recommend this app. I first used it when I came home and discovered chicken and or beans had chewed up a febreeze bottle. Not knowing how much they consumed I flipped out because we don’t have an emergency vet here and it was late at night. I googled febreeze poisonous to dogs or something and found this app which put me in contact with a veterinarian for $15. The vet after asking some follow up questions assured me they’d be fine and maybe just a little tummy sick. My second run in with this app was for myself as I was having an allergic reaction to something. It was again too late to go to urgent care and I don’t have a primary doctor here so I put my question out in this app along with pictures of the reaction I was having and was matched with a dermatologist who helped me figure out what was going on and how I could treat it easlily with over the counter meds and even just some home remedies.
Seriously, it’s a great app. And has saved me hundreds of dollars so far.
Just Answer greatest life hack ever!
Just Answer makes me look good and I like that! Whatever your problem, legal, medical, auto, appliance, veterinary, computer, Just Answer has the expert for you! I feel this is the best bargain ever and am in production of a life hacks show which I will proudly feature this website on! I am on the monthly plan and some months I use it all the time and other months, I don’t use it at all but it is still a great bargain at any price. The experts, for the most part, are really good at what they do. Occasionally, I have had experts that are less than professional so I’m not going to sugarcoat it, but overall, most of the people on this website are wonderful and it has help me solve a myriad of problems over the years. I manage real estate properties, do construction, helped a LOT in my divorce, when I injured myself and had a one inch HOLE in my leg!! My Favorite experts by far our Socrateaser for law, Kelly for appliances and Dr Sumanth Amperayani for Ayurvedic medicine.
Developer Response ,
Thank you so much for your feedback and we are so glad we can help. Greatest life hack ever, love it! Good luck on your show, we would love to hear more about it!
I was referred to this site by Apple for a question regards to one of their products and was told that the “technicians” at this site would be able to assist since it was after hours for their usual support team. I received multiple reassurances that the answer to my question would be in “another eight minutes”, etc., and that their “technicians were addressing the problem”- which persisted for 2:45 minutes, punctuated by multiple to re-checks on the status of my request during this time- all of which were met with the same reply - that the response would be soon. Finally, after 2:45 minutes I received a text from a “moderator” that perhaps I had reached their site / app in error ( although Apple connected me directly with them) and that they were not addressing the question, and apparently had no intent to do so! The epiphany that this may not be the correct venue to address the problem occurred to them at 2:56 am after they had been reassuring me since 11:45 pm that a solution was eminent! This gives them a very poor rating, in my estimation, for veracity, credibility, candor and integrity. The absolute paucity of courtesy, sincerity and verisimilitude was astonishing, which is what has prompted me to write this, my very first app review. Beware!
Developer Response ,
Hello, we're very sorry that your experience using our service fell short of your expectations. Experts typically respond within moments of the question being posted. If you reach out to our Customer Care team at firstname.lastname@example.org or at 1-800-509-5721 (6am to 9pm PST), we're more than happy to take a look at your account to see what happened or locate an Expert for you. We strive to give customers a great experience on our site so please let us know what we can do for you to earn a 5 star rating. Best regards, JustAnswer Customer Care Team
With Family Sharing set up, up to six family members can use this app.