I don’t know what i did. I am still needing a pro to repair, replace my ceiling fan. Angi” convinced me into using there booking system. I did. I thought i did anyway. I saw they confirmed that they have my card and would access the card when when the job was complete so anyway I’m waiting and waiting and waiting and you know I find out that Saturday between 12 and three is when my tech is supposed to show up and do the job. I kept getting confirmation text messages. you know the technician there between 12 and three. So that’s it. I’m still waiting. They rescheduled me for Sunday. I don’t know if they’re gonna show up or not. What it’s worth I’m sure they’re good company We’ll see. I’m very disappointed in Angi. They kept assuring me that they were going to send somebody over.I don’t know if this is a scam or what I don’t know. I have to call somebody. Oh that’s another thing I called a couple times and they put me on hold for about an hour. I couldn’t wait to hang up. And then i was told I’m sorry we cannot accept your call at this time. We are experiencing technical difficulty. I don’t know. Maybe this is too long. I’m just frustrated and Angi has gotten a bad taste in my mouth . Try it anytime at your own. risk …OK, that’s it. I hope I get my fan fixed !!!!

Pros: good if you just started in an area and don’t know who to hireCons: 1, you can NOT back out of a project creation! Even if you click cancel the app would ignore and have contractors call you anyways. This is SUPER inconvenient cuz you get a lot of calls for a project that you didn’t want to start! 2, you will get LOTS of calls! Even though you didn’t select the contractor, for some reason Angi would just share your info with all of them and they will ALL call you. 🤦‍♀️ Once in a while you’ll also get really persistent people that even tho you said you don’t need the service, they keep calling and texting 🤦‍♀️ I don’t blame the contractors to be honest, they are running business here, but seems like Angi could give users more control on which contractors they want to be contacted with, vs. everyone and anyone. And their contractor experience seems to need a lot of work. I’m guessing the app profits when there are more call volume instead quality service. I understand but that’s such a waste of both consumer and the contractors time! TLDR you can use this for the first month you moved to an area. Once you have some idea about your neighborhood just use google maps or ask your neighbors for referrals. There are so many ways to get contractors now, it just ain’t worth the frustration or being bombarded with unwanted calls/leads. 🤷‍♀️

Lately I’ve had several projects going simultaneously. I was VERY thorough and detailed about each project only to find that the contractors that I contacted or who contacted me through Angie’s List had little or in most cases, no information about the project at hand. There were several instances where they didn’t even specialize in the line of work I was seeking. For example, I called one company whose specialty was Tree Service and I was contacting them about replacement siding. More recently, just last week, a contractor called me to say that he understood I was in need of a new roof and the project I was needing help with was for concrete work. He was under the impression that the work was to be done on a house I sold several years ago even though I was very clear to indicate my current address when conveying the information online to Angie’s List in the details about the project. I gave a three star rating out of five becauseI have been impressed in the past with the caliber of the contractors who have done work for me and the quality of the work performed. So Angie’s List, either start conveying all of the details that a customer provides you with to your contractors, or if you choose not to convey it, then don’t ask customers for it in the first place and have them simply indicate a general project and the customer can convey the details to the contractor when they speak with them.

I needed my door repaired. I checked the app but there was no one in my area. Got several calls from “Angi”, finally answered, couldn’t understand the person as English was obviously their second language. Anyway, the guy said he would set me up with someone. Got connected, I sent pictures to the guy assigned to my job and an explanation. I thought “there I did everything I should, let’s see how this goes”. I wait until the night before and the contractor hasn’t called me yet so I reach out. The guy answers “hello”, I say “hello (his name) this is Dave, you’re going to do some work for me tomorrow”. Anyway, he’s aware but completely unprepared and asks if I have the door. In the app, I selected that I needed the contractor to supply all the materials so Angi increased the price from $300-$369 or something like that. So, I don’t have a door, he doesn’t have a door, no one has the door to replace my broken door. I say ok cool can you maybe just come do an estimate tomorrow? He says sure, but Angi may charge me the full amount $369 for his visit. I say ok well let me cancel this and I’ll rehire you once I get the materials. I go to cancel and since it was within 24 hours, Angi charged me $25. Honestly, I don’t even want to try to explain this to anyone at Angi, I know based off of experience that it would just be a pain to explain. Angi can keep my $25, I’m deleting the app!