Loop EV Charging Network

Name: Loop EV Charging Network
Rating: 3.8 (853 reviews)
Author: Loop Incorporated

Utilities

Only for iPhone

Free · Designed for iPhone

853 Ratings
Ages

18+
Years
Category

Utilities
Developer

Loop Incorporated
Language

EN
+ 2 More
Size

73.6
MB

iPhone

Only the Loop EV Charger app allows you to find charging spots stations, see if they’re available and start charging. Connect to Loop and control your expenses on EV charger.

Ratings & Reviews

3.8

out of 5

853 Ratings

Charging speed & activation fee
Sep 7

Phil & Sarah fancy
Honestly it’s very misleading to advertise 7.4kW charging speed but car only receives 6 and the amperage is set to the highest acceptable. Also an activation fee?!? EVgo was the only other charging infrastructure to charge $1 for activation fee (how are they doing, Hmm??) and if you need to interrupt charging to run a quick errand and return getting the $1 charged again! I have found it’s cheaper to go to a supercharger when rate is $0.35/kW and it be cheaper and faster. I appreciate the convenience though of charging at my apt but it’s basically when I’m sure need to charge and need to do it overnight vs a quick charge and park or charging to 100. Seems archaic for the activation fee! Should at least be waived for residents.

Developer Response
There are several factors that can limit the actual power delivered to your EV, even if the charger is capable of higher output. 1. Vehicle Limitations: Onboard charger rating: Your EV has a built-in power converter that may not support the full output of the station. For example, if the charger provides 11 kW but your car’s onboard charger only accepts 7.2 kW, that’s the maximum you’ll get. Also, as the battery nears full charge, the vehicle automatically reduces intake power to protect battery health. 2. Charger Configuration (Dynamic load management): Some sites use software to distribute power across multiple chargers, reducing output to individual vehicles during peak usage. This is not something that Loop controls.3. Environmental Conditions (Temperature): Both the EV and charger may throttle power to prevent overheating. In extreme hot or cold, some energy is diverted to battery conditioning before charging begins. Also, we wanted to let you know that the activation fee is part of the network software subscription chosen by the site host (not Loop). This fee helps cover backend network operations and contributes to the development of new app features and diagnostics for better reliability. Thank you for taking the time to submit a review! We appreciate your feedback.
Charging speed & activation fee
Sep 7

Phil & Sarah fancy

Honestly it’s very misleading to advertise 7.4kW charging speed but car only receives 6 and the amperage is set to the highest acceptable. Also an activation fee?!? EVgo was the only other charging infrastructure to charge $1 for activation fee (how are they doing, Hmm??) and if you need to interrupt charging to run a quick errand and return getting the $1 charged again! I have found it’s cheaper to go to a supercharger when rate is $0.35/kW and it be cheaper and faster. I appreciate the convenience though of charging at my apt but it’s basically when I’m sure need to charge and need to do it overnight vs a quick charge and park or charging to 100. Seems archaic for the activation fee! Should at least be waived for residents.
Developer Response Oct 9
There are several factors that can limit the actual power delivered to your EV, even if the charger is capable of higher output. 1. Vehicle Limitations: Onboard charger rating: Your EV has a built-in power converter that may not support the full output of the station. For example, if the charger provides 11 kW but your car’s onboard charger only accepts 7.2 kW, that’s the maximum you’ll get. Also, as the battery nears full charge, the vehicle automatically reduces intake power to protect battery health. 2. Charger Configuration (Dynamic load management): Some sites use software to distribute power across multiple chargers, reducing output to individual vehicles during peak usage. This is not something that Loop controls.3. Environmental Conditions (Temperature): Both the EV and charger may throttle power to prevent overheating. In extreme hot or cold, some energy is diverted to battery conditioning before charging begins. Also, we wanted to let you know that the activation fee is part of the network software subscription chosen by the site host (not Loop). This fee helps cover backend network operations and contributes to the development of new app features and diagnostics for better reliability. Thank you for taking the time to submit a review! We appreciate your feedback.
Major bug in the system
Aug 24

svyue
So I’ll start if with this. I live in an apartment complex that has several of these units in it. If I plug my Tesla in and leave it over night I come back to full charge for far less than I would going to a supercharger where I have to stay in the car if there’s nothing in the complex I need. Convenient for this fact and the few times I’ve used it has been nice.However, as others have said the $2 activation fee is steep. But my issue is more with what happened. I started charging overnight as I have times before. Then my Tesla app sent me a message that charging stopped. Gave an error of a communication error. I went out to check on it and found the light on the station off completely. I used the app to stop charging and it gave an error stating that the station was offline but charging would stop. Then I go to another station in my parking garage to try again but it says I already have an active charging going on. But it won’t start and won’t stop. I guess now I have to wait until they repair that station so I can use it again and go back to the supercharger stations until it’s fixed.I may update my rating when that issue is resolved and the system doesn’t do this again if it happens again, but that I’ll reserve for a later time. I hope to again use these as they super convenient for where I live currently.
Major bug in the system
Aug 24

svyue

So I’ll start if with this. I live in an apartment complex that has several of these units in it. If I plug my Tesla in and leave it over night I come back to full charge for far less than I would going to a supercharger where I have to stay in the car if there’s nothing in the complex I need. Convenient for this fact and the few times I’ve used it has been nice.However, as others have said the $2 activation fee is steep. But my issue is more with what happened. I started charging overnight as I have times before. Then my Tesla app sent me a message that charging stopped. Gave an error of a communication error. I went out to check on it and found the light on the station off completely. I used the app to stop charging and it gave an error stating that the station was offline but charging would stop. Then I go to another station in my parking garage to try again but it says I already have an active charging going on. But it won’t start and won’t stop. I guess now I have to wait until they repair that station so I can use it again and go back to the supercharger stations until it’s fixed.I may update my rating when that issue is resolved and the system doesn’t do this again if it happens again, but that I’ll reserve for a later time. I hope to again use these as they super convenient for where I live currently.
Worst EV charger I’ve ever used
07/10/2024

LoJo84
My apartment just installed these chargers, switching from ChargePoint. I have no idea why. After waiting for over a week for them to be installed, I go to charge my id.4 and it won’t charge. Had to pay a ridiculous initial fee of $20. After trying FOUR times, my card was charged a total of $80. The charges will drop off, but that’s besides the point. And then, to boot, I try a Flo charger across the street from my apartment, that I’ve successfully used multiple times, and my car won’t now won’t accept the Flo charger. Loop says they escalated the issue but it seems from the reviews that this is an ongoing problem. So now my car is at the dealership for them to reset my charger. They say that sometimes if a charger puts out too much electricity the battery will go into safe mode and just won’t allow any charging to occur until the system has been reset. Very very upset about this switch to Loop and am expressing this to my apartment complex as well.
Worst EV charger I’ve ever used
07/10/2024

LoJo84

My apartment just installed these chargers, switching from ChargePoint. I have no idea why. After waiting for over a week for them to be installed, I go to charge my id.4 and it won’t charge. Had to pay a ridiculous initial fee of $20. After trying FOUR times, my card was charged a total of $80. The charges will drop off, but that’s besides the point. And then, to boot, I try a Flo charger across the street from my apartment, that I’ve successfully used multiple times, and my car won’t now won’t accept the Flo charger. Loop says they escalated the issue but it seems from the reviews that this is an ongoing problem. So now my car is at the dealership for them to reset my charger. They say that sometimes if a charger puts out too much electricity the battery will go into safe mode and just won’t allow any charging to occur until the system has been reset. Very very upset about this switch to Loop and am expressing this to my apartment complex as well.
This is my least favorite app I have to use
02/22/2024

vitajn
Seriously! My building has these chargers, so I have to use the app but it’s really bad. I was just forced to update today and I now am unable to get the machine to start charging (my husband same thing - we’ve tried multiple outlets) and it messed up our whole day!But that’s just today! Every time I open this app I am logged out, and have to login. Fine. It then asks for my password and then when I enter it it asks me every time if I want to protect my account with a password??? I just entered the password! It also forced me to add “funds” to my loop account, but I can’t use them! The only options when I pay are credit card, Apple Pay, or loop card, but loop card seems to be different from loop balance??? And if you close out of a charging session there is no way to get back to it even if it’s active???? I’m so lost. I hate this app.

Developer Response
App updates are aimed at improving performance. At the same time we also understand that they could lead to short learning curve as new features and app releases may bring change. Your feedback on login and payment processes has been documented. Thank you for your patience as we continually improve and bringing this to our attention.
This is my least favorite app I have to use
02/22/2024

vitajn

Seriously! My building has these chargers, so I have to use the app but it’s really bad. I was just forced to update today and I now am unable to get the machine to start charging (my husband same thing - we’ve tried multiple outlets) and it messed up our whole day!But that’s just today! Every time I open this app I am logged out, and have to login. Fine. It then asks for my password and then when I enter it it asks me every time if I want to protect my account with a password??? I just entered the password! It also forced me to add “funds” to my loop account, but I can’t use them! The only options when I pay are credit card, Apple Pay, or loop card, but loop card seems to be different from loop balance??? And if you close out of a charging session there is no way to get back to it even if it’s active???? I’m so lost. I hate this app.
Developer Response 03/07/2024
App updates are aimed at improving performance. At the same time we also understand that they could lead to short learning curve as new features and app releases may bring change. Your feedback on login and payment processes has been documented. Thank you for your patience as we continually improve and bringing this to our attention.

Bug Fixes, Crash Resolutions & Flow Improvements

Version 3.8.0

Aug 12

Data Linked to You

The following data may be collected and linked to your identity:
- Purchases
- Contact Info
Data Not Linked to You

The following data may be collected but it is not linked to your identity:
- Identifiers
- Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Accessibility

Information

Seller
Size
Category
Compatibility
Languages
Age Rating
Copyright

Developer Website

Privacy Policy

Supports

Wallet

The simplest way to get all your passes in one place.

You Might Also Like

Circle K Charge USA

Make charging easy
Chargie

Smart, Reliable EV Charging
7Charge

Utilities
Optiwatt: Local Energy Rewards

Save with Tesla, Nest and More
MyLA 3-1-1

Utilities
ChargeUp Driver App

EV Charging App
EVoke EV Charging

Fuel the Shift
Ford Charge Station Pro Setup

Utilities
ChargeLab

EV charging made simple.
ev.energy: Smart EV Car Charge

Electric Vehicle Home Charging

Loop EV Charging Network

Utilities

Ratings & Reviews

What’s New

Version 3.8.0

App Privacy

Data Linked to You

Data Not Linked to You

Accessibility

Information

Supports

Wallet

You Might Also Like