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With Meliá you’ll experience our warm Spanish hospitality every time you stay with us

From exclusive luxury hotels, to laid back family resorts and sophisticated city breaks, we look after you through every moment.

Our app will be the perfect travel companion. You can access to a host of useful services and exclusive rewards to enjoy.

Download the app and we give you 5% discount in your bookings

Choose the Meliá experience for your holidays or business travels:

- Explore our global range of hotels and resorts for family holidays
- Find a hotel near you. Make and manage your booking on your mobile
- View all our hotel photos, services and locations
- Enjoy private discounts and latest deals when you book a room through our free MeliáRewards programme
- Guaranteed best online rate
- Earn MeliáRewards points for every booking and stay
- Save bookings and your MeliáRewards card into Wallet

Let us make the most of your stay

- Manage your bookings 24/7 all year round, wherever you are
- Carry out your check-in online
- Digital key: you can open your room with your smartphone
- Request hotel services like special pillows, amenities or maintenance at any time
- Book hotel restaurants, spa, premium services…
- Upgrade your room’s category
- Join our MeliáRewards programme for free to access exclusive deals and offers, and an endless range of extra benefits
- Earn MeliáRewards points and redeem for hotel stays, services and spas, and with our range of partners
- Enjoy surprise gifts
- Exclusive prices and the best value deals
- Your MeliáRewards account details at your fingertips on your mobile

Find your Meliá experience

With over 370 hotels in 43 countries, across 4 continents around the world, we’ll help you find the Meliá that suits you:

Gran Meliá Hotels & Resorts
Sophisticated glamour and timeless standards.

ME by Meliá
Found in the capitals of culture and cool, ME is design, art, music and services.

Paradisus by Meliá
Choose your plan: Activity, adventures, tranquility. Forget your watch and wallet and enjoy.

Meliá Hotels & Resorts
Every sensation. Every conversation. Every detail that surprises you.

Innside by Meliá
Sleek style collides for experiences beyond the ordinary. BE INSPIRED.

Tryp by Wyndham
We’ll make sure you have access to the exciting action and amazing food that our cities have to offer.

Sol by Meliá
Whether you’re all about the family, in need of relaxation, moved by music or driven by adventure.

Meliá Hotels International is is a worldwide recognized company which has the following awards among others:

- The AppTourism Awards 2019: 2019 Best app of tourist services
- Brand Finance: 2019 hotel most valuable brand in Spain
- SAP: 2018 best ‘Fast Delivery Project’
- European Hospitality Awards: 2017 best technology using
- Accenture Strategy: 2017 Digital award social media talent management

If you have experienced any problems with the app please write us to appsupport@melia.com.

For more information about Meliá Hotels International, check our website https://www.melia.com and on our social media channels:

- Facebook: https://www.facebook.com/Melia.Hotels
- Instagram: https://www.instagram.com/meliahtlresorts
- Twitter: https://twitter.com/meliahotelsint

What’s New

Version 4.13.3

In this version we have solved minor bug fixing.
We are here at Melia working constantly on our App to improve the quality and the user experience for you.

Ratings and Reviews

1.8 out of 5
127 Ratings

127 Ratings

Small jumbo j ,

Would never recommend

We first checked in and were told that the prices that we saw when we reserved our stay have changed. Almost doubling. Not only that the person checking is in said the new price change started today and it doesn’t matter if we booked our stay months ago and booked it with a previous price. Then our first day there was spent requesting maintenance for our room. Are sink didn’t work, safe didn’t work and our phone didn’t work. So we had to walk to the lobby since we couldn’t call. We were told several times (after walking back and forth from the lobby back to the room) that someone was coming to fix it. No one ever showed.... terrible, terrible, terrible. So much for relaxing and being taken care of on our honeymoon.

LALuttmer ,

We had a great experience

I’m so sad to see that several people had bad experiences at a Amelia resort. We have been Amelia club members for many years and have never experienced the issues described in some of the other reviews. We have heard that there are differences in the service levels at some of the resorts. We have always stayed at their upper level resorts and have had fabulous service! We still correspond with some of the butlers we have had over the years and have returned to specific resorts for that reason. I encourage you to reach out to their main head quarters and tell them about your experience! We had one small issue several years ago and I called the corporate manager and they gave us a week free at a resort of our choosing.

Rsfriendly ,

Worst app ever

One of the worst apps ever. Don’t bother downloading. The Meliá website is almost as bad. Customer support told me there is nothing they can do and this is and has been a problem for a long time. Pre-check in doesn’t work. Cannot update and save my personal information such as address, country of citizenship or travel documents. Received email advising I can pre-check in to get 1,000 bonus points and upgrade. Well I can’t pre-check in andI can’t get those amenities. Have not even arrived at my destination and Meliá is already a disappointment.


147.2 MB

Requires iOS 11.0 or later. Compatible with iPhone, iPad, and iPod touch.


English, Chinese, French, German, Italian, Portuguese, Spanish

Age Rating


  • Wallet

    Get all of your passes, tickets, cards, and more in one place.

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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