New Iberia app. The Iberia experience in your hand.
We've updated our app to ensure we're always at your fingertips: choose your destination; select from a wide range of fares; check how many Avios you've collected with us and our partners; complete your trip by booking a hotel at a very reasonable price... And all with the quality and service that set us apart.
- BOOK YOUR FLIGHT
Choose your destination and date at the fare that suits you best; we cater for all tastes. Save your credit card details to use on the most secure payment platforms quickly and conveniently.
- MANAGE YOUR BOOKING
Log in to the My Trips section, view your booking and check the details. Change your flight if you need to; bring it forward or postpone it if it's an air shuttle flight...
- CHECK IN
Check in and save your boarding pass to your mobile or tablet so you can access it offline. No need to print it or queue at the airport.
- TRACK THE STATUS OF YOUR FLIGHTS
Check the status of your flight or someone else's. Get up-to-date information about times, last-minute changes...
- AND IF YOU WANT MORE, IBERIA PLUS
Register and enjoy one of the most exclusive loyalty programmes. And once you're a member, always carry your Iberia Plus cards on your mobile so you can view them whenever you want. Check your Avios balance: collect points with Iberia and other partners; get discounts and promotions at restaurants, technology stores, leisure venues...
New update! Now you can store your payment cards, the functionality of frequent passengers has been improved and some tech changes have also been fixed. Everything to make the experience as comfortable as possible for you.
Ratings and Reviews
Can’t believe I’ve wasted over four hours trying to pay for extra baggage
It’s difficult to believe that I’ve spent over four hours attempting to pay for a checked bag, and still not knowing whether I’ve paid for it. If this is the type of service l can expect for the rest of my dealings with your airline, It’s impossible for me to believe that the flight is going to be run with any competent abilities perhaps I should purchase a lot of life insurance you’re not leaving me with a very good feeling of traveling with you folks
Horrible Customer Service
After trying to check in over 10 times online for this flight, I called customer service for help as I was told when I booked my flight I would be able to pick my seat when I checked in 24 hours in advance of flight.
The first representative I got was David. He told me that the reason I was having trouble was because I was using my iPhone and Mac (Chrome and Safari) and that your check in process is not supported by those browsers!! WHAT?!? Wasn’t told that anywhere!!!
When he said He could not help me with my seat, I asked to speak to a manager. That’s where it got WORSE!
I got Michelle who told me I WAS checked in (how the hell did that happen?!) but that I had to ‘go to the airport to get a seat because I was already checked in?!!
I told her over 10 times I live in Cleveland and would not be able to get help there. She could not understand that I am on a separate itinerary to JFK from my home.
She was cold, uninformed, and kept repeating for me to go to the airport, which makes NO sense.
So, your check in process online and on the app is miserable and now I am going to have to wait to get a seat I was guaranteed to pick when I checked in.
Can you help before I board?
Confirm #: JZHGLN
Iberia App is the worst of all airline apps
There is always an issue.
The latest, it only provides your boarding pass in a PFD format to print. No in-app boarding pass or wallet.
But this is not a temporary glitch, there has been something wrong since this app was created. I flight with Iberia several times a year and this App NEVER worked well in any trip.
If you are lucky and went well once, just wait for the return flight and something will go wrong.
However I have to say that the website also fails all the time, so maybe this is not a problem of the developers of the app, but just the ones at the server side.
- IBERIA, LINEAS AEREAS DE ESPANA, SOCIEDAD ANONIMA OPERADORA
- 145.2 MB
Requires iOS 10.3 or later. Compatible with iPhone, iPad, and iPod touch.
English, Catalan, French, Italian, Portuguese, Spanish
- Age Rating
- Rated 4+
- © Copyright IBERIA LINEAS AEREAS DE ESPANA
Get all of your passes, tickets, cards, and more in one place.
With Family Sharing set up, up to six family members can use this app.