Panasonic LUMIX Sync 4+

I LOVE this app, and I LOVE my Lumix S1H, but… there’s a HUGE issue where a dialogue pop up box saying “Recording stopped because the camera is busy” when we start and stop recording. We DON’T NEED THAT! And it doesn’t go away until you touch the phone, that’s crazy! Sometimes I have to use my nose to get it to go away, as my hands are busy… ya know using a camera! How has no one at Panasonic thought this was a problem? So strange! Keep up the good work though, as this app is soo close to being AMAZING!

This app is quite literally useless. Just bought my Lumix s5ii that I’m very pleased with. However, I film myself, so having something that allows me to be able to control the camera from my phone is crucial! Problem is, is that the connectivity between the camera and my phone is absolutely nonexistent. It only works LITERALLY about 5% of the time and that’s extremely frustrating because the app is NICE. It has all of the controls I need to film myself without having to go back and forth 3 trillion times and everything but what’s all that worth if my phone disconnects within 0.3 seconds of it connecting? Extremely frustrating. And what makes it worse is that I’d have to go buy a third party transmitter for it that might not even work properly. There’s got to be a work around… If you offer something like this, at least make sure it works at least 80% of the time, or sell a transmitter built for your brand that could replace this.

How can an app have a 4+ star rating when almost every recent review is 1 or 2 stars? The app refuses to connect to the camera. I have a 2 year old iphone. I tried the app about a year ago with the same results. Bluetooth connectivity is so easy these days. Even small companies are able to do it with no issues. How can a company like Panasonic not get it right? This illustrates that they don’t really care about their customers. Because the simplest amount of user testing would have exposed these flaws. Either they are incompetent or they did find these flaws in testing and decided to screw the customers anyway. I would hate to work for a company that cannot fix their app over a two year period.