Pinecone Research use to be one of my favorite survey sites to earn money. Before when I would receive emails and click on the survey link, it always worked and I was about to keep earning money each time. Since they have made changes recently, I haven’t been able to earn anything at all. When I click on the links from the emails, it says it’s loading then when it finally does it takes me to a new page that says Unfortunately you do not match the criteria for this study. Try another survey, you might be a better fit next time! It does it for every single survey. It’s the same clinking the links from emails, from the app, & logging in & clicking on the survey link from there. Just not long ago I figured I would try once more, a survey finally loaded just like it use to & I made it to the very end for it to just say Unfortunately you do not match the criteria for this study. Try another survey, you might be a better fit next time! It’s ridiculous and frustrating. I’m kinda sad I can no longer earn anything & I pretty much gave up even trying now and have used other survey sites instead.

Got an email saying Pinecone Research wanted me to use their app. Wow! So riddled with bugs and so frustrating to use. Click on a link to take you to a survey and the link just spins and spins and doesn’t take you any where. If you click on the link more than once it comes up stating you are not qualified for this survey. Then it keeps saying you have a survey available and every time you try it states you’re not eligible.Also their payment methods have become really crappy. You used to be able just get a check or the amount deposited into your PayPal account. Now they want you to get their MasterCard gift card which I have never found a place that accepts those unless you have a great amount of money on them. They never seem to work right either. Or you can have it transferred into your bank account. Why does everyone want access to my bank account?? I’m really tired of that and really don’t want yet another company having access to my bank account. Or better yet save your survey money and buy one of their gift items that you could buy way cheaper somewhere else. Yep. Sorry I think I’m done. This has become not worth it to me.

I’m super new to pinecone research. So far I like it a lot. Even though I’m new I joined before all the notifications we got about updates and changes so they are having difficulties because of that. There’s a lot of bugs to work out. 1 star reviews help get the attention. First ever since the changes any emails I get with the links to open the surveys haven’t worked. This is all on mobile I have not tried on my laptop yet. I have changed my password as instructed. I’ve tried typing in the website and logging in and that also doesn’t work. Now with the app it asked where I was located. I put United States and it said not found. Now it’s on a Home Screen with no buttons. I’ll try on my laptop later and see if it’s working there but yeah lots of bugs in app and mobile website and email links.Update: Website is partially glitching too. I was able to login and do one survey but then after that the page just went white. I exited and reopened and still all white.

I have used Pinecone Research for over a year now and I loved it never had any issues til now. Whatever they’ve done since their new app came out completely messed up everything!!!! First problem is that every email I’ve received stating there’s a possible survey ready it never lets me start one. When I click the link in the email “like I’ve always done” it says either that the survey is closed and no longer available or that I didn’t qualify for it without even answering any questions. Second is the app they have you download doesn’t even work in the United States or that’s what error message I get “Service Unavailable in my area”!!! If they’d get all those bugs or whatever you call them fixed it’d be an awesome app!!!