RØDE Central Mobile 4+

***UPDATE** Finally seeing that a “standard” USB-USB C cable isn’t compatible in Rode’s website after I spent good money on a cable I now have zero need for! I’ll do without this useless app! Thanks for nothing, Rode!🤬

I’ve updated all firmwares to the most current. Spent fifteen bucks on a beautiful new data USB-C to Lightning cable… NOTHING! This is a total Apple move, Rode! The only possible problem with this working is that you’ve made the dammed cable proprietary! You can’t back out of this by saying “Well, we told you you needed a RODE SC15 or SC19” because you said “you must use a lightning to USB-C cable LIKE the RODE…”. This kind of rip-off is what I expect from Apple, NOT RODE! I love my RODE products, but now I have to worry about your integrity when considering buying anything new from you.

I was looking enough to connect with Ryan from road when I had some difficulty. That only did he send me a video to illustrate a task that I needed to execute,He also walked me through testing the various cords that I had to figure out which one would work for my needs. What we discovered was a cord that I had purchased from B&H was faulty. This realization allowed me to return a couple of other cars that I thought out of abundance of caution I would purchase to make sure I had what I needed for my equipment to work. In the process of working with Ryan, and I learned about the equipment and how to use it most effectively.

I am a 1988 US Olympian and I mention that because I have traveled around the world. The thing that has always distinguished the good from the great in my eye is services. Be it in restaurants, stores, or at venues, The thing that separates the good from the great is the people. People make the company or the service what it is. Ryan exemplified stellar customer service. He never made me feel dumb for not understanding how the technology worked. He was so patient, kind, and professional.

I hope Rode leadership sees this review and acknowledges/rewards Ryan for his stellar customer service. They have a gem in him.

Nearly 8 months after the product release, we finally get a mobile Rode Central that was promised to be "coming soon" when the product was announced. After a monumental wait, we still can’t transfer files to our iOS devices. We still can’t listen to our recordings without a computer. The desktop app still does not have batch options. The 32-bit float of the device still clips audio. This amazing product does not live up to the specifications that the company stated and the software’s lack of real world usability is a joke. I’m beyond disappointed. If any third party developers are listening, I’d pay $100 for an app that would let me batch offload the uncompressed audio from this device to my iPad. I can’t wait for Røde to get their act together.